windmilk

comforting creatures, casually conjured

Pittsburgh, Pennsylvania | 98 Sales

windmilk

comforting creatures, casually conjured

Pittsburgh, Pennsylvania 98 Sales On Etsy since 2008

5 out of 5 stars
(68)
Nikki Fenner

Contact shop owner

Nikki Fenner

Shop policies

Last updated on December 6, 2017
Welcome!

Each creature and creation you find here is handmade by me. No machines chugging or assembly lines rolling, just me and my two hands! Hence, no two items will ever be identical, 'perfect', or boring-- and I thank you for your understanding in this matter!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Items damaged in transit will be replaced, provided that the damaged item is returned to me within ten days (buyer pays postage for the return shipping).
No refunds on any items. Exchanges are allowed only in the case of damage in shipping, as stated above.

Polymer clay is a strong, durable material- but it is certainly not indestructable! Please take good care of your fragile items!
Shipping
I strive to ship all orders as quickly as possible, and in most cases your order will ship out the day after it is received.

Jellyfriend orders: please remember that your new Jellyfriend is a work of soft yarns, threads, and fabrics, and as such can become squished on the journey to you. No need to panic, simply shape the jelly to your liking and hang it in a prominent location to be admired! Or, just toss it in a corner. I won't judge.