windmilk

comforting creatures, casually conjured

Pittsburgh, Pennsylvania 148 Sales On Etsy since 2008

5 out of 5 stars (88)

windmilk

comforting creatures, casually conjured

Pittsburgh, Pennsylvania | 148 Sales

Nikki Fenner

Contact shop owner

Nikki Fenner

Reviews

Average item review
5 out of 5 stars
(88)
See reviews that mention:
shipping 11 customer service 10

About windmilk

Sales 148
On Etsy since 2008

Shop members

  • Nikki Fenner

    Owner, Maker

  • Hazel

    Assistant

    Helper extraordinaire!

Shop policies

Last updated on November 21, 2019
Welcome!

Each creature and creation you find here is handmade by me. No machines chugging or assembly lines rolling, just me and my two hands! Due to the nature of hand-dyed wool, coloration May sometimes vary in my wool items. Hence, no two items will ever be identical, 'perfect', or boring-- and I thank you for your understanding in this matter!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Items damaged in transit will be replaced, provided that the damaged item is returned to me within ten days (buyer pays postage for the return shipping).
No refunds on any items. Exchanges are allowed only in the case of damage in shipping, as stated above.
Shipping
I strive to ship all orders as quickly as possible, and in most cases your order will ship out the day after it is received.

Jellyfriend orders: please remember that your new Jellyfriend is a work of soft yarns, threads, and fabrics, and as such can become squished on the journey to you. No need to panic, simply shape the jelly to your liking and hang it in a prominent location to be admired! Or, just toss it in a corner. I won't judge.