snapdragonsoaps' Shop Policies
I prefer payment to be made via Google Checkout or Paypal. If using Paypal, please be aware that I will ship to the address listed in your Etsy account not the one connected to your Paypal. Please make sure that this is the address where you would like to have your order shipped. If you would prefer to use Google checkout, please indicate that in the "message to seller" at checkout and I will send you a Google invoice.
I also accept money orders, cashier's checks, and personal checks. Items paid for with personal check will be held for 7 days to ensure that the check clears.
Domestic orders made before 3pm (PST), Monday-Friday, will be shipped USPS Priority Mail the same day of the completed order.
International orders ship once a week, on Friday. Due to the fact that the rates can vary dramatically from country to country, I will ship via whatever method is fastest/cheapest. This typically means either airmail or global priority. If you have a shipping preference, please indicate that in the "message to seller" and I will try to accommodate your request.
Refunds and Exchanges
Within 7 days of use, if you have any problems with our soaps, please accept our apologies and send the remaining soap back to us for a full refund. We ask that you include a detailed description of the problem you encountered so that we may correct it in the future.
Additional Policies and FAQs
Please note that all soap cuts are unique, therefore the photos online may not look exactly the same. Colors will remain the same, but designs are always different within the soaps.
I do offer wholesale pricing to retailers. Please email me at sales [!at] snapdragonsoaps.org for more information.
Last Updated February 5, 2011