snarkystuff

Snarky Stuff

Pony, Montana · 3 Sales

snarkystuff

Snarky Stuff

Pony, Montana 3 Sales On Etsy since 2010

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snarkystuff

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Shop policies

Last updated on February 19, 2011
I have another Etsy store called Zed's Zombie Ranch, and am having a lot of fun with it, but I have many more ideas that don't fit with the zombie humor! So it made sense to start a new one!

Accepted payment methods

  • Money Order
  • Check
Returns and exchanges
If you receive a damaged package, return it immediately to your Post Office. If an item has been lost in transit, we will initiate a claim, but must wait a minimum of 30 days to file.
Payment
We accept paypal, money order & personal checks. When using paypal, we ship to your verified paypal address only. If there is a discrepency between your etsy address & paypal address it can delay your order. Personal checks are held 5 business days before goods are shipped. If a check fails to clear, we will impose a $35 returned check fee. AZ residents are responsible for paying 6.6% sales tax. We reserve the right to cancel orders when payment is not received within 7 days. We must be notified of your request to cancel your order within 24 hrs of the time it was placed or before it is shipped.
Shipping
I will generally ship USPS and have listed flat rate shipping amounts. I will combine shipping with orders, and refund overcharges due to this. I am happy to pack items in flat rate priority boxes if size permits. Orders are almost always shipped the day after the order is placed, but guaranteed to ship within 3 business days unless they are a custom item that must be produced or if shipping via UPS or Fedex Ground. We can ship via USPS on Monday through Friday. We generally ship UPS or Fedex once weekly. We are not responsible for any loss or damage to items while in transit. We are happy to ship overseas & use USPS insured priority international. We will ship to the UK, Europe, Japan, Australia & New Zealand. We have shipped to a few other countries, so if you do not live in any of the afore mentioned ones, please contact me. Please be aware that you may be subject to import taxes and duties once the merchandise reaches your country. These additional costs must be borne by you. We have no control over these charges and they vary extensively and change constantly. Due to these facts, we cannot estimate these for you. You should contact your local customs office for further information. Further, you are considered the importer of these goods and are subject to the local laws and regulations. Many countries place restrictions on certain imports while others are banned altogether. Again, please check with you local customs office to determine if the items are subject to any of these before purchasing any item. Any packages that are confiscated or refused by customs are non-refundable just like a refused or non-deliverable package. We are sorry for any inconvenience this may cause, but these issues are well beyond anything we can control. Please be aware that we must list the value of an order on the customs form and what its contents are. We cannot declare an incorrect value on your shipment, and all packages must be declared as merchandise, no exceptions. Because international shipments are usually more expensive, we have specific returns guidelines for all international orders.

Damaged / Lost packages - All packages are the responsibility of the shipping carrier once they leave our store. Any claims must be made through that carrier for damage that occurred during shipping or a lost package. Please make sure to have the tracking number available in order to process a claim with them.

NO refund will be issued for a package marked as undeliverable or refused at delivery.
Additional policies and FAQs
We are happy to accept custom & wholesale orders on certain items! Please just ask!