snooeisen

★ folie à sneux ★

Maryland, United States · 469 Sales

snooeisen

★ folie à sneux ★

Maryland, United States 469 Sales On Etsy since 2011

5 out of 5 stars
(143)
Shop owner

snoo

Contact

Announcement   hello!!! my etsy shop is always a mess but thanks for visiting!!

USPS rates went up recently, unfortunately. most of my shipping went up 20 - 30 cents. not a huge increase, but my shipping settings have been adjusted accordingly.

Announcement
Last updated on Sep 11, 2016

hello!!! my etsy shop is always a mess but thanks for visiting!!

USPS rates went up recently, unfortunately. most of my shipping went up 20 - 30 cents. not a huge increase, but my shipping settings have been adjusted accordingly.

snoo

Contact shop owner

snoo

Reviews

Average item review
5 out of 5 stars
(143)
kragtc84

kragtc84 on Sep 15, 2016

5 out of 5 stars

I absolutely love my new necklace. It was exactly how described and got here in a timely manner. I can not wait to wear it to a concert this weekend.

View all 143 reviews

Updates

lots of green day necklaces available in my shop! v
brass bullets are back!

Tagged in this photo

all of these pieces need to go in the next week or so! we're moving in mid-may!
use coupon code TIME2GO for 15% off any purchase of $20 or more!

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About

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Shop members
  • snoo eisen

    Owner

    hello!! my name is snoo eisen, I'm 22 years old and I live in maryland.

Shop policies

Last updated on April 28, 2016
hello!! please read these thoroughly. if you purchase from me, you are agreeing to my policies, and I am not responsible if you place an order without understanding them. don't hesitate to contact me if you have any questions!!

etsy shows the last time these were updated below the last section.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Check
Payment
credit cards + paypal at the moment!!
Shipping
my listings say '3 - 5 business days' as an estimate for me to get a package prepared and shipped, but it usually takes less time. if you are unable to wait or need something quickly, please specify that in the 'notes to seller'.

I don't put international shipping on listings, but I do it as requested! often it's prohibitively expensive and varies by country, but I can ship most things outside of the US. most jewelry costs about ~$10 USD to ship internationally. clothing costs much more. I am willing to ship it if you're willing to pay for it.
Refunds and Exchanges
I accept returns for most items, and I will refund you the purchase price minus shipping, if it has already shipped out.

>>> you must send back your purchase, even if it's broken! <<<

returns are accepted for items within 3 days of arrival (tracking numbers will provide me with this information) and return shipping is the responsibility of the customer. items must be returned in the same condition as they were received, and must arrive to me within 7 days of the refund request. I recommend a tracking number, as delays in shipment out of your control can happen.

I'm not responsible for what happens to an item after it leaves my hands. I ship with USPS and while they have been good for the most part, they have broken several pieces, regardless of how well-packaged they were. all items are shipped intact and look the same as in the photographs. there are certain things I can help you with, if you want to repair any item.

I do my best to portray every item accurately, and make sure to list sizes, lengths and sometimes weight, and will not accept refunds for wrong sizes (in regards to clothing) or because it was larger/smaller than you thought it would be.

I do not accept returns/offer refunds because you need the money for something else (you'd be surprised how often this has happened).
Additional policies and FAQs
>>> I DO NOT SELL WHOLESALE. <<< PLEASE do not ask me about wholesale, or reselling my items, or anything related to that. and please don't actually resell my work.

the majority of my jewelry pieces have a lobster clasp closure on the right side; if you are left-handed or have trouble with lobster clasps, please let me know in the 'notes to seller' at checkout and I can switch the placement or provide you with a toggle clasp!!

my policies used to be 'refund it, no matter what' but it's very frustrating to see people asking for refunds for a wonky jump ring or 'because I needed the money for other things'. I try very hard to please everyone. I will do everything I can to make you happy with your purchase.

I appreciate everyone who has been understanding and continues to buy things from me. I enjoy making pieces that make others happy. I will do my best to follow through on that.

please contact me if you have any questions or concerns about my policies, or my shop. thank you for reading them!!

UNSURE ABOUT CHAIN LENGTHS? I created a little reference image that can be viewed here -> http://snoodump.tumblr.com/image/131955919049 !! if you know your neck measurement and see a length you like, I can work with you to find the right size.