Anonymous on Aug 6, 2012
This is the most beautiful mermaid I have ever seen! My daughter loves her so much. The quality is better than anything you can buy at any toy store. y daughter will be able to pass this on to her daughter one day! I am so happy with the way everything turned out and being able to pick every last detail is just awesome. I definitely would buy from snookumsandme again. Thank you so much for the wonderful dolls.
Anonymous on Dec 5, 2011
This is our 4th mermaid! That should tell you enough right there! The owners have great communication and offer a variety of choices. Mermaids are very well made and adorable to boot! I can't wait for my daughter to unwrap her on Xmas morning. Thanks again, again, again, and again ladies!!!
We're a collaborative... meaning that the two of us work together to hand-make the items in our shop, convo with customers, photo items & list them, do all the PayPal stuff, and take care of shipping & handling. Sometimes it's me, sometimes it's her. Some things it's me more than her. And vice-versa. Confused now? LOL. :)
Who are "we"? A mom and daughter! For more about us, read our etsy profile: http://www.etsy.com/people/snookumsandme
We value our family time, so we only work weekends occasionally. Convos and sales that we receive over the weekend will be tended to first thing on Monday. During the weekdays, we will respond to any inquiries as soon as possible.
Thanks again for stopping by our shop. We're really glad you're here!
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Read on to get some of the "serious stuff"...
Accepted payment methods
If you don't have a PayPal account: You can pay with a credit card through PayPal. You will not be required to create an account to complete the purchase. Here is a little tutorial how to pay by credit card on PayPal without signing up for an account: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Items are sent with Shipping Confirmation within the US. International buyers may request tracking at an additional cost. US & International Buyers: If you would like to add insurance please let us know at the time of purchase in notes to seller. Any additional shipping costs will be invoiced to you through Paypal.
All items ship out to the confirmed address within 2 business days. If there are different addresses listed with PayPal and Etsy we will contact you to confirm which address is correct BEFORE shipping. We will wait to hear from you to confirm a correct address if there is more than one listed.
US Buyers: In order to offer the most affordable shipping costs, we ship USPS First Class Parcel Post which typically takes 7-10 postage days (M-SA). If you need faster shipping (Priority 3-5 days, or next day) or are interested in having your purchase shipped by another carrier (FedEx or UPS), please convo us or make a note at the time of purchase. We are happy to ship your item faster! All additional postage costs will added to your purchase.
International buyers: please note that you are responsible for any and all customs fees and taxes as imposed by your country's individual guidelines.
Refunds and Exchanges
Additional policies and FAQs
Member of these wonderful Etsy Teams:
Etsy Ugly Cute: http://www.etsy.com/teams/6637/etsy-ugly-cute
Etsy Success: http://www.etsy.com/teams/5002/etsy-success
Non-Team Treasury Challenge: http://www.etsy.com/teams/7395/treasury-challenge-nonteam