Snowbella

Wearable Animal Ears for Playful People

Victoria, Canada | 6033 Sales

Snowbella

Wearable Animal Ears for Playful People

Victoria, Canada 6033 Sales On Etsy since 2010

5 out of 5 stars (1869)

Announcement   Welcome to Snowbella 🐰

Announcement

Last updated on Nov 26, 2018

Welcome to Snowbella 🐰

Jill Snow

Contact shop owner

Jill Snow

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Reviews

Average item review
5 out of 5 stars
(1869)
See reviews that mention:
quality 209 shipping 190 customer service 131
View all 1869 reviews

About

About Snowbella:

I'm a proud mother and wife with a passion for creating and homemaking. My husband and I have three beautiful girls and we live in the city of Victoria, British Columbia, Canada.
I opened my Etsy shop, Snowbella in 2010, and offer quality handmade costume accessories, hair accessories, jewelry and more ✧

A special thanks to Canadian Family Magazine for the feature in their April 2014 issue.

~ Jill
Shop Snowbella: www.etsy.com/ca/shop/snowbella

Shop members

  • Jill Snow

    Owner, Creator, Photographer

Shop policies

Last updated on December 18, 2018
✦ Snowbella offers quality handcrafted costume accessories, hair accessories and jewelry...

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
✦ Please contact me within 3 days upon receiving your item and provide a reason for the return.
Items must be in original unworn condition and shipped back in the original packaging within 7 days of receipt. Once the return is received, a refund will be issued for the purchase price only (shipping costs are non refundable).
Shipping
✦ Please be sure your shipping address is up to date on your Etsy account.

✦ Items will be shipped via Canada Post within 3 to 5 business days after payment is received.

Tracking costs extra in Canada and is not included in my method of shipping, this keeps shipping costs to a minimum for the buyer.

Rush shipping is also expensive from Canada. Because of this, I make every effort to get packages shipped as quickly as possible.

✦ Approximate Delivery Times (according to Canada Post):
Canada ~ 2 to 12 business days
USA ~ 6 to 12 business days
International ~ 2 to 5 weeks

PLEASE NOTE: For the month of September, processing times may be slightly over 3 to 5 business days due to an increase in my workload for Halloween. Every effort is made to ensure your item is received well before your needed date.

Delays/Lost or Missing Packages:
- Customs may hold and inspect an item which could delay delivery time, though this is rare.
- Packages shipped outside of Canada are not declared lost or missing until 6 weeks have passed. If your item hasn't arrived after this time period, please contact me for a resolution.
- Please allow extra delivery time during holiday periods.

✦ International buyers are fully responsible for paying any fees or duties imposed by customs authorities in their country.
Additional policies and FAQs
CUSTOM REQUESTS: I'm currently not able to take on any custom requests for new designs or alterations to current designs however, please feel free to inquire about a change in color or quantity of an item.