Snowbella

Plush Animal Ears & Tails

Victoria, Canada On Etsy since 2010

6,404 Sales | 5 out of 5 stars

Snowbella

Plush Animal Ears & Tails

Victoria, Canada | 6,404 Sales

All Items

Jill Snow

Contact shop owner

Jill Snow

Announcement    Welcome to Snowbella! ✦ Items ship within 3 to 10 business days. Once shipped, arrival dates vary depending on your location. Please see shop policies for estimated delivery times. ✦ www.etsy.com/shop/snowbella#policies

Announcement

Last updated on Sep 28, 2019

Welcome to Snowbella! ✦ Items ship within 3 to 10 business days. Once shipped, arrival dates vary depending on your location. Please see shop policies for estimated delivery times. ✦ www.etsy.com/shop/snowbella#policies

Reviews

Average item review
5 out of 5 stars
(1930)
See reviews that mention:
quality 221 shipping 198 customer service 137

About Snowbella

Sales 6,404
On Etsy since 2010

About Snowbella:

I'm a proud mother and wife with a passion for creating. My husband and I have three amazing kids and we live in the city of Victoria, British Columbia, Canada.
I opened my Etsy shop, Snowbella in 2010 and offer quality handmade costume accessories, hair accessories, jewelry and more ✧
A special thanks to Canadian Family Magazine for the feature in their April 2014 issue.

Shop Snowbella: www.etsy.com/ca/shop/snowbella

Shop members

  • Jill Snow

    Owner, Creator, Photographer

Shop policies

Last updated on March 11, 2020
✦ Snowbella ~ specializing in plush animal ears & tails.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
✦ All sales are final unless the item is faulty or not as described.

In the case of faulty or not as described items, contact me within 3 days upon receipt to provide details of the issue. Please be reassured that any error on my part will be promptly resolved for you.
Shipping
✦ Snowbella ships from Canada ✦

✦ Processing:
Processing an order involves the making of it as well as preparing it for shipment.
This time frame is typically between 3 to 10 business days, and will depend on my current volume of work. If you wish to cancel your order, please do so within 24 hours.

Once an item ships, arrival dates vary depending on your location. Please see estimated delivery times below.

✦ Shipping:
Packages ship via Canada Post.

Approximate Delivery Times (according to Canada Post):
Canada ~ 2 to 12 business days
USA ~ 6 to 12 business days
International ~ 2 to 6 weeks

Please be sure your shipping address is up to date on your Etsy account.

Tracking costs extra in Canada and is not included in my method of shipping, this keeps shipping costs to a minimum for the buyer.

Rush shipping is also expensive from Canada. Because of this, I make every effort to get packages shipped as quickly as possible.

✦ Delivery Delays:
Shipping delays are often caused by inclement weather, customs delays or during Canada & USA holidays.

Please allow extra delivery time during holiday periods.

Customs may hold and inspect an item which could delay delivery time, though this is very rare.

Packages shipped outside of Canada are not declared lost or missing until 6 weeks have passed. If your item hasn't arrived after this time period, please contact me for a resolution.

✦ International buyers are fully responsible for paying any fees or duties imposed by customs authorities in their country.
Additional policies and FAQs
FAQs:
When Will My Order Ship ~
Orders are completed in the order they arrive so the ship date can vary depending on my current volume of work. Please contact me if you want a better idea of when your package will ship.

When Will I Receive My Order ~
Items are processed and shipped in as timely manner as possible. Please order well in advance as I cannot guarantee a specific delivery date. If you wish to cancel your order, please do so within 24 hours.

Custom Requests ~
Custom Designs: I'm currently not able to take on any custom requests for new designs or alterations to current designs.
Custom Colors: I'm happy to make any item in a different color. There is no additional cost for making an item in a different color as long as I have the right materials on hand.

Headband Sizing ~
Preteen/Teen/Adult Size (metal) headbands are sturdy, flexible and shapable, so it's possible to make small adjustments to the fit.
Child Size & Baby/Toddler Size (plastic) headbands are flexible, lightweight and shatterproof.