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Shop policies

Last updated on September 30, 2014

Accepted payment methods

Returns and exchanges
I accept returns within 30 days of the purchase date. The item(s) must be returned in their original, unused state. The item(s) price will be refunded. I do not refund shipping costs.

Please contact me if there is a problem with your item.
I will do my best to resolve any issues and would prefer that you give me a chance to do so before leaving feedback. I cannot solve problems if I don't know about them.

I hope you love your stuff ~ ♥ ~ I pride myself in customer service and I want you to be 100% satisfied with everything you purchase from me.
I’m always happy to answer any questions you may have, and will combine shipping on multiple purchases . Accepted Methods:

Non-payment & non-contact after 3 days will be considered forfeiture of any one of a kind items you have purchased. I reserve the right to relist items at my discretion after that point.
PLEASE MAKE SURE YOUR PAYPAL ADDRESS IS CORRECT! I invoice through paypal and though I try to ship to the address you give me through Etsy, it speeds the process up (and makes it more secure), if they match. The exception is if you would like the item sent to a third party. If that is the case please state this in your message to the seller and I’ll contact you for further information. I ship through USPS NOT INSURED. If you'd like insurance, please request it. I'm happy to ship it however you'd like .

I'm also happy to include a message and gift wrap - great for birthdays & holidays. Gift wrap may require a small fee depending on the size of the item.

Insurance and delivery confirmation available upon request for a small fee. Please request through 'message to seller' when making your purchase.

Once your item(s) are paid for, they will be shipped out within 2-3 business days, unless I notify you otherwise.

Custom orders may take longer. Expedited shipping is always available - I'm happy to try to work within your time frame.

Shipping internationally may cause your parcel to attract fees or duties when delivered. These fees are the responsibility of the buyer. Shipping costs are my responsibility, however insurance is only at your request. If you choose this option, I will send you a corrected invoice via paypal.

***Buyer is responsible for any customs fees or duties due upon delivery***

I occasionally use recycled shipping material and included freebies/promotional items from other Etsy sellers. Please let me know if you'd wish to have new shipping or not receive the freebies/promotional items.
Additional policies and FAQs
I value your privacy and would never sell or give your information to anyone, anytime.