Soapbirds

Soapbirds accepts credit card payments through Etsy Direct Checkout and Paypal! We normally ship within 48 hours of payment. Payments are expected at the time of sale. We understand that "things happen" so just please contact us if circumstances will not allow you to meet that timeline.

***Virginia Residents will be automatically charged 5.3% Sales Tax on their order.

NEW SHIPPING POLICIES
> Free Shipping on all retail orders over $75!
> NOTE: Due to size, all wholesale orders are shipped at the actual shipping costs.
> Sorry, we no longer ship internationally.

OTHER SHIPPING INFORMATION:
> Most of our products are shipped First Class Mail or USPS PRIORITY Mail within 3 - 7 business days. Please see each individual listing for our current turnaround times as shipping times may vary due to size, etc; Custom and Bulk orders will be given their own turnaround times for delivery.

> ALL U.S. orders are shipped with DELIVERY CONFIRMATION so that you can track your items. With delivery confirmation, we know exactly when your order is delivered to you. Soapbirds cares that you receive your order in a timely manner! Shipping costs include a small fee for the real costs of handling and also packaging materials. {Any shipping overages in excess of actual costs + handling will be refunded within 48 hours of your shipping date! Yay!}

> INSURANCE:
If you like, you may purchase additional insurance for your package to ensure safe delivery. CUSTOM ORDERS: If you would like additional insurance added to your item, please contact us before you make your purchase so that we can add the appropriate fees. We recommend insurance for any purchases over $50. Soapbirds is NOT responsible for your items once they leave our hands.

> All items will be shipped to the address in your Etsy account. Please convo us if you have a different preference.
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SHIPPING PROBLEMS
While we might be able to help you to resolve a shipping problem, we can not be held liable for items that are damaged or LOST during mailing. Please consider purchasing insurance for your items AND always contact the appropriate Postal Service first to resolve any issues with shipping.

SOAPBIRDS FAQ's:

1. WHAT ABUNDANTLY "RICH" INGREDIENTS ARE USED IN OUR PRODUCTS?

A. SHEA BUTTER:
Shea butter makes a very luxurious soap! It contains some unsaponifables that will not react with the lye in soap---thus Shea butter remains in soap to nourish the skin. Shea provides soap with hardness, conditioning, stable lather, and a silky feel. It has been said that shea butter can help with skin blemishes, dry skin, and wrinkles.

B. COCOA BUTTER:
Cocoa butter helps to produce a harder bar of soap that has rich, creamy lather. Cocoa butter is high in antioxidants and provides soothing moisture to the skin.

C. OLIVE OIL:
Olive oil soaps are exceptionally mild. Soaps made with olive oil are a natural and hypoallergenic way to nourish and moisturize skin. Soap made with olive oil helps the skin's surface retain moisture, which translates to younger looking skin. Regular use helps keep skin looking supple and smooth. Soapbirds uses at least 40% Olive Oil in many of its formulations.

D. GOAT'S MILK:
Goat milk is simply one of the finest moisturizers and it has excellent emollient properties. Soaps made with goat milk are naturally protein rich, which makes it wonderful for delicate complexions. We love using it in many of our soaps! The milk makes the soap richer, creamier, and thus less drying for the skin. It has also proven beneficial for some people with eczema, psoriasis, and acne.

E. BEER:
BEER produces a creamy soap that has great moisturizing properties, even on sensitive skin. It makes a wonderful shampoo and has a great natural scent. Since beer is made with hops, the properties and benefits of hops become a skin blessing when used as the base for soap. Hops are known to be a relaxing herb and this relaxing effect stays with the bar after going through the soap making process. Try soaping up with beer soap after a hectic, stressful day!

Other benefits to Hops: soothes irritated skin; contains polyphenols thought to account for its anti-bacterial and preservative effects (thus beer's long shelf life); and they contain skin-softening amino acids. Beer Soaps make great gifts for men and for those who love beer!

F. ALOE:
Aloe Vera possesses incredible moisturizing properties. Studies show that Aloe Vera improves the skin's ability to hydrate itself, aids in the removal of dead skin cells and has an effective penetrating ability that helps transport healthy substances through the skin. The other health benefits from the use of aloe vera include helping to soothe skin injuries affected by burning, skin irritations, cuts and insect bites, and its bactricidal properties relieve itching and skin swellings.

G. COCONUT OIL
Coconut Oil 101 – Nature’s Perfect Healer! Coconut oil is the most important oil that we use in our soap making! It possesses antimicrobial, antifungal, anti-bacterial, and antioxidant properties. It is deeply nourishing to skin tissue and penetrates easily, thus strengthening skin tissue. AND It produces a true fluffy lather + a HARD bar of soap that we love to make---100% Coconut Oil soap will even lather in salt (sea) water! This oil absorbs easily, and will keep your skin super soft.

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2. WHAT DO SOAPBIRDS NATURAL SOAPS NOT CONTAIN?

* PARABENS: PARABENS ARE SOAP PRESERVATIVES TYPICALLY ADDED TO SYNTHETIC SOAPS AND HAVE SOME POSSIBLE HEALTH RISKS.

* SODIUM LAURYL SULFATE: THIS IS A DEGREASING AND FOAMING AGENT (READ YOUR CURRENT SHAMPOO BOTTLE'S “INGREDIENTS” LIST) THAT CAN DRY THE SKIN.

* PHTHALATES: THESE ARE ADDED TO COMMERCIAL SOAPS TO STABILIZE THE FRAGRANCE AND COLOR. IT HAS BEEN FOUND TO HAVE SOME POTENTIAL HEALTH RISKS.

THE ABSENCE OF THESE CHEMICALS IN COMBINATION WITH THE BENEFITS OF ALL NATURAL OILS, BUTTERS & HERBS MAKE SOAPBIRDS PRODUCTS AN APPEALING OPTION FOR MANY CONSUMERS LOOKING TO REDUCE THEIR FAMILIES “CHEMICAL EXPOSURE.”
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CONVO'S: We are "convo friendly" between 8:00 am and 8:00 pm. (Eastern Time) Monday to Friday. This is a family business and weekends are reserved for our families. Weekend Convo's will be answered on the following Monday or as needed. Thanks for understanding.

FEEDBACK: Please remember to LEAVE FEEDBACK. Feedback is a wonderful thing for sellers here on Etsy. We place a high value on our customers response to our products and their experience with our shop.

All of the content/photos and patterns are the property of Soapbirds © 2013-2018