soapwalla

Soapwalla -- For ALL humans. www.soapwalla.com

Brooklyn, New York On Etsy since 2009

soapwalla

Soapwalla -- For ALL humans. www.soapwalla.com

Brooklyn, New York | 33,897 Sales

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Rachel, Soapwalla Chef

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Rachel, Soapwalla Chef

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quality 58 shipping 648 customer service 237

About soapwalla

Sales 33,897
On Etsy since 2009

How Soapwalla Began

Soapwalla was born in my NYC apartment kitchen one evening, after months of unsuccessfully hunting for face and body products that wouldn’t aggravate my sensitive skin issues caused by systemic lupus, a chronic inflammatory autoimmune illness. Soapwalla vegan skincare products are specifically designed to cleanse with natural, organic and food-grade ingredients and essential oils, never questionable additives such as sodium lauryl sulfate, parabens or harsh and synthetic ingredients. Soapwalla products are certified vegan, locally and personally produced by me, by hand. Soapwalla products are absolutely never ever tested on animals. I personally formulate my products - I don't work with a team of scientists, but instead I spend months (sometimes years) crafting and honing my skincare creations until they are just right - effective, natural, and gentle enough for sensitive skin.


Soapwalla is MADE SAFE certified, and is listed a “Champion Company” by the Campaign for Safe Cosmetics. We are also a proud member of the Leaping Bunny and Caring Consumer Programs.


Soapwalla is Brooklyn born and for ALL humans.


For Soapwalla's full array of products, go to soapwalla . com

Shop members

  • Rachel, Soapwalla Chef

    Owner, Maker

Shop policies

Last updated on December 10, 2019
Welcome to Soapwalla! Please go to www. soapwalla. com

Soapwalla organic face and body products are made with organic and food-grade ingredients, and are specifically designed for those with sensitive skin. Soapwalla products cleanse with natural ingredients without stripping the oils that our skin naturally produces. Soapwalla does NOT use questionable additives such as sodium lauryl sulfate, parabens, waxes, pthalates, or harsh and synthetic ingredients. Soapwalla products are vegan and are never ever tested on animals.



***NOTE: SOAPWALLA soaps and body products are specifically designed and created with the most natural ingredients in order to be safe for those with even the most sensitive skin. However, if you have sensitive skin or a history of allergic reactions, PLEASE test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Because Soapwalla products do not contain any artificial preservatives, I cannot refund or accept returns on used or opened items.

If you have a question or concern, please conact me as I am confident we can come up with a solution. Thank you! I also HIGHLY recommend that if you have sensitive skin or a history of allergic reactions, please test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.
Payment
I accept payments thru PayPal. I also accept Visa and Mastercard. Customer credit cards will be billed as Soapwalla Inc.

f you would like to mail a personal check or money order, I will prepare and ship your order once I receive and cash your check.
Shipping
To ensure you receive the freshest ingredients possible, I create Soapwalla products once I receive your order. I will process, create, carefully package and ship via USPS within 3-7 business days. Often, orders go out on the same day. I do not ship on weekends or holidays; if you place your order on Friday it will be shipped the following week.

Please make sure the address associated with your Etsy account is accurate; I ship to the address provided here, and *not* your Paypal account. If you are sending an order as a gift, I would be more than happy to include a gift card - please let me know in the comments section what you would like me to say.

I ship all orders from Brooklyn, NY. Shipping times vary, but generally speaking, you will receive your package within:

US East Coast: 1 to 3 days
US Midwest: 2 to 4 days
US West Coast: 3 to 7 days

Canada and Mexico: 3 to 7 days
Elsewhere: 7 to 30 days, depending on customs regulations

These are estimations. If you have not received your package in a timely manner, please contact me.


**INSURANCE AND DELIVERY CONFIRMATION** I add delivery confirmation to packages for tracking purposes. I HIGHLY recommend that you add insurance to ensure safe delivery. If you would like insurance, please let me know as soon as you make your purchase so I can add it to the shipping cost. I highly recommend purchasing insurance. **PLEASE NOTE: I cannot take responsibility for packages once they are in USPS custody. Insurance provides recourse if your package was lost or damaged in transit.**

**International shipments -- PLEASE consider insuring your product if you are an international purchaser. It is the safest way to ensure you will receive your product in a timely and safe manner.

All packaging materials are recycled (packing peanuts come from the local Park Slope Food Co-op). PLEASE keep them out of the landfill by reusing. Thanks!

IF YOU HAVE ANY QUESTIONS, PLEASE ASK BEFORE PURCHASING. Thanks!
Additional policies and FAQs
Custom orders, gift/spa packages, and gift certificates are welcome. Please contact me to share your ideas!

Please don't hesitate to reach out with any questions. I would be more than happy to provide full ingredient lists on any product upon request.

***NOTE: SOAPWALLA face and body products are specifically designed and created with the most natural ingredients in order to be safe for those with even the most sensitive skin. However, if you have sensitive skin or a history of allergic reactions, PLEASE test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.