soapwalla is taking a short break
P on Feb 17, 20165 out of 5 stars
Thank you for making this!! And for the fast shipping. At first I was unhappy with the product because it made my armpits burn like crazy and I developed a lot of pimple bumps.. some would even bleed a little. But I ignored all of that knowing that natural is way better than chemical. Now after using it for a month my body is happy and loving this stuff. I don't sweat, and I don't stink and I no longer burn from it. I am very happy with the product and service and will buy again when I run out. It was very expensive with the exchange rate, but worth it as a natural product without chemicals.
How Soapwalla Began
Soapwalla was born in my NYC apartment kitchen one evening, after months of unsuccessfully hunting for face and body products that wouldn’t aggravate my sensitive skin issues caused by systemic lupus, a chronic inflammatory autoimmune illness. Soapwalla vegan skincare products are specifically designed to cleanse with natural, organic and food-grade ingredients and essential oils, never questionable additives such as sodium lauryl sulfate, parabens or harsh and synthetic ingredients. Soapwalla products are certified vegan, locally and personally produced by me, by hand. Soapwalla products are absolutely never ever tested on animals. I personally formulate my products - I don't work with a team of scientists, but instead I spend months (sometimes years) crafting and honing my skincare creations until they are just right - effective, natural, and gentle enough for sensitive skin.
Soapwalla is MADE SAFE certified, and is listed a “Champion Company” by the Campaign for Safe Cosmetics. We are also a proud member of the Leaping Bunny and Caring Consumer Programs.
Soapwalla is Brooklyn born and for ALL humans.
For Soapwalla's full array of products, go to soapwalla . com
Rachel, Soapwalla Chef
Soapwalla organic face and body products are made with organic and food-grade ingredients, and are specifically designed for those with sensitive skin. Soapwalla products cleanse with natural ingredients without stripping the oils that our skin naturally produces. Soapwalla does NOT use questionable additives such as sodium lauryl sulfate, parabens, waxes, pthalates, or harsh and synthetic ingredients. Soapwalla products are vegan and are never ever tested on animals.
***NOTE: SOAPWALLA soaps and body products are specifically designed and created with the most natural ingredients in order to be safe for those with even the most sensitive skin. However, if you have sensitive skin or a history of allergic reactions, PLEASE test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If you have a question or concern, please conact me as I am confident we can come up with a solution. Thank you! I also HIGHLY recommend that if you have sensitive skin or a history of allergic reactions, please test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.
f you would like to mail a personal check or money order, I will prepare and ship your order once I receive and cash your check.
Please make sure the address associated with your Etsy account is accurate; I ship to the address provided here, and *not* your Paypal account. If you are sending an order as a gift, I would be more than happy to include a gift card - please let me know in the comments section what you would like me to say.
I ship all orders from Brooklyn, NY. Shipping times vary, but generally speaking, you will receive your package within:
US East Coast: 1 to 3 days
US Midwest: 2 to 4 days
US West Coast: 3 to 7 days
Canada and Mexico: 3 to 7 days
Elsewhere: 7 to 30 days, depending on customs regulations
These are estimations. If you have not received your package in a timely manner, please contact me.
**INSURANCE AND DELIVERY CONFIRMATION** I add delivery confirmation to packages for tracking purposes. I HIGHLY recommend that you add insurance to ensure safe delivery. If you would like insurance, please let me know as soon as you make your purchase so I can add it to the shipping cost. I highly recommend purchasing insurance. **PLEASE NOTE: I cannot take responsibility for packages once they are in USPS custody. Insurance provides recourse if your package was lost or damaged in transit.**
**International shipments -- PLEASE consider insuring your product if you are an international purchaser. It is the safest way to ensure you will receive your product in a timely and safe manner.
All packaging materials are recycled (packing peanuts come from the local Park Slope Food Co-op). PLEASE keep them out of the landfill by reusing. Thanks!
IF YOU HAVE ANY QUESTIONS, PLEASE ASK BEFORE PURCHASING. Thanks!
Additional policies and FAQs
Please don't hesitate to reach out with any questions. I would be more than happy to provide full ingredient lists on any product upon request.
***NOTE: SOAPWALLA face and body products are specifically designed and created with the most natural ingredients in order to be safe for those with even the most sensitive skin. However, if you have sensitive skin or a history of allergic reactions, PLEASE test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.