societysedso's Shop Policies
When purchasing an item, you have 7 days to make your payment or arrangements with me. If you do not pay for your item within 7 days I will re list the item.
I will happily reserve an item for you for 2 weeks, just send me a message.
I will ship your order within 3-5 business days (m-f) not including custom orders. If you would like the item shipped to another address please be sure to inform me in the "message to seller" section when completing your transaction.
I ship first class. If you would like your item faster, insured or with a tracking number please message me for details and pricing.
If your order does not arrive within 14 business days (US orders) or 28 business days (international orders), please contact me and we'll come up with a solution that works for us both.
If your order is damaged during shipping I will offer your a partial discount if the damage is minor and you would like to keep it. If you want it replaced or would like a refund I will happily accommodate you upon return of damaged item.
Refunds and Exchanges
Customer service is the most important to me. I am genuinely thrilled that someone wants to own a piece of my artwork & I want to make sure that you are 100% satisfied with your purchase.
If for any reason you are unhappy with your purchase I will gladly issue you a full refund upon return of the item.
Additional Policies and FAQs
Please feel free to message or email me with any questions, comments or concerns. I love custom orders! And will also include a gift card upon request.
Last Updated August 12, 2013