SockmuffinStudio

Trinkets and accessories for the discerning adventurer

Weybridge, United Kingdom | 263 Sales

SockmuffinStudio

Trinkets and accessories for the discerning adventurer

Weybridge, United Kingdom 263 Sales On Etsy since 2012

5 out of 5 stars (60)
Anika Hiner

Contact shop owner

Anika Hiner

Reviews

Average item review
5 out of 5 stars
(60)
See reviews that mention:
quality 17 shipping 4 customer service 7
View all 60 reviews

Shop policies

Last updated on August 12, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
In line with EU regulations you are entitled to return your purchase for a refund within 14 days of receipt of your item. However, this does not apply to custom orders as they are specially made just for you - if you're not sure whether or not you're entitled to a return, please do contact me.

Unless goods are faulty, the cost of return shipping is payable by the buyer. If items have been damaged in shipping, we will need a photograph of the damaged item and packaging so that we can file a claim with Royal Mail.

Due to the nature of the items I sell, I can only give a refund if the returned goods are still in their original condition (e.g. not worn, stained or contaminated by cigarette smoke, pet dander etc.)

My plushies are age 14+ collector's items, and are for decoration only.
Payment
I accept payment via PayPal.

If you contact me regarding a custom order, once I know your location I will be able to give you a quote for the custom item, including shipping - once you've confirmed that, I will create a custom listing for you.
Shipping
All plushies are shipped with track and trace for your peace of mind and ours - one loss is one loss too many.

Please be aware that for legal reasons we are required to declare the purchase price of the item on the delivery documents. We have no control over any import charges that may be applied by individual countries.