sodiumgifts

Shop policies

Last updated on November 23, 2019

Thank you for visiting sodiumgifts! If you have any questions or special requests, don't hesitate to contact me.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

On receipt of a return, we will issue a refund less the shipping costs.

Payment

We accept Pay Pal or a Credit Card.

Shipping

Wherever possible, we will package items purchased together in one box to reduce shipping costs, and we will refund our customers any excess shipping charges.

We use USPS for most items. Due to USPS size restrictions, some of our larger items are shipped through UPS or Fedex.

For all international customers, please contact us for a shipping charges.

All listed items will ship within 5 business days unless otherwise stated in the listing. If you need an item shipped more quickly, please contact us. Fabrication time on custom orders vary, but usually will ship within 2 weeks.

Additional policies and FAQs

We are required by law to add 6.25% sales tax all purchases in Massachusetts. This tax will automatically added to an order from Massachusetts.