soflacollectors86

South Florida Collectors

West Palm Beach, Florida On Etsy since 2011

Buyers keep coming back!

Multiple buyers came back to this shop for an additional purchase in the past 6 months.

soflacollectors86

South Florida Collectors

West Palm Beach, Florida | 2,293 Sales

Announcement    We operate in a clean environment and follow proper sanitation protocols. Hand sanitizer is used prior to packing and items are wiped down with sanitizing wipes before packing. We have altered our shipping times allow for less trips to the Post Office / shippers. As soon as we are out of the Convid-19 travel mandates we will resume our 24 hour shipping protocols.

We do combine shipping for stemware (and other items when safely possible). The shipping calculator is off wildly for 2 or more pair (items) in many cases. We refund any shipping over payments when we print postage.

Also...items requiring packaging larger than 1 cubic foot in size will show heartburn inducing shipping amounts. Etsy does not provide us a way to show FedEx shipping at the same time as USPS calculations. FedEx is likely to be the least expensive option with these items, and even more so if we can ship to a commercial address.

Please convo us if you have questions regarding shipping.

Please note that we can no longer ship to Germany do to the highly restrictive packaging regulations.

Thank you for shopping with us!

Announcement

Last updated on May 26, 2020

We operate in a clean environment and follow proper sanitation protocols. Hand sanitizer is used prior to packing and items are wiped down with sanitizing wipes before packing. We have altered our shipping times allow for less trips to the Post Office / shippers. As soon as we are out of the Convid-19 travel mandates we will resume our 24 hour shipping protocols.

We do combine shipping for stemware (and other items when safely possible). The shipping calculator is off wildly for 2 or more pair (items) in many cases. We refund any shipping over payments when we print postage.

Also...items requiring packaging larger than 1 cubic foot in size will show heartburn inducing shipping amounts. Etsy does not provide us a way to show FedEx shipping at the same time as USPS calculations. FedEx is likely to be the least expensive option with these items, and even more so if we can ship to a commercial address.

Please convo us if you have questions regarding shipping.

Please note that we can no longer ship to Germany do to the highly restrictive packaging regulations.

Thank you for shopping with us!

Items

 
Duane and Dave

Contact shop owner

Duane and Dave

Reviews

Average item review
5 out of 5 stars
(690)
See reviews that mention:
quality 68 shipping 262 customer service 180

About soflacollectors86

Sales 2,293
On Etsy since 2011

Around the web

Shop policies

Last updated on November 16, 2019
Welcome to South Florida Collectors. We sell researched collector quality antique and vintage items including glassware, art glass, porcelain, pottery, and other collectibles. If you have any questions about any item listed here, please contact us as we are always happy to help.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
"No returns are accepted" All items are sold "as is".

Our number one goal is that all of our customers will be happy with their purchases from South Florida Collectors. To that end we strive to accurately describe and photograph all items sold. Pictures are considered to be part of the description. We provide detailed size and capacity information (where applicable) in both standard and metric forms of measurement for every listing. We feel that buyers have a responsibility to read the descriptions, look at our photographs, and ask any questions that there may be before making a purchase.

If, upon receipt of your order, you (the buyer) feel that an item has been grossly misrepresented, please contact us and detail your concern. Should we agree the item was not accurately described, the buyer will be responsible for shipping the item back to us at their own expense including insurance for the buyers protection. Upon our receipt of the item, in it's original condition as shipped to the buyer by us, the purchase price along with shipping and insurance costs will be refunded at that time.
Payment
We accept payments made only through the various forms of payment provided through Etsy Direct Checkout. Absolutely no checks or money orders will be accepted.
Shipping
We ship within 24 hours, or the next business day, which ever is first after your purchase. For orders that require UPS or FedEx, that means we ship Monday-Friday. For those items that we utilize the United States Postal Service, we can ship whatever days they are open, typically Monday-Saturday, except for legal holidays.

Insurance is included in the quoted shipping expense. We insure all shipments.

We use the services of the USPS, FedEx, and UPS. Items weighing 4 pounds or less generally are shipped via USPS Priority Mail (2-3 days). For items weighing more than 4 pounds, or if the box required exceeds 1 cubic foot in volume, we use USPS Parcel Select or FedEx Ground / Home Delivery, whichever is more cost effective to your address. Some oversized (larger than 1 cubic foot) packages may ship to you for less money via FedEx. Shipping to a commercial address may provide additional savings through FedEx. Etsy currently does not show shipping costs for FedEx at checkout even though we are able to ship through them. We can give an estimate with our personal FedEx account. Please message us with questions. We always ship via the most cost effective shipper for the buyer. We refund shipping overcharges greater than $1.00.

There is no such thing as free shipping. Someone has to pay. We ship from South Florida and see no reason to include shipping in our prices because we don't feel that a Georgia customer should be paying the same price as one in Seattle. We utilize Etsy's shipping calculator so the shipping price you see is the price calculated to your address.

Expedited (overnight) shipping can be provided at the buyer's expense. Please contact us for a price quote.

Florida residents are responsible for 7% sales tax. Etsy now collects sales tax from other states on their behalf according to the applicable laws in states that require that.

We will combine shipping on multiple items where possible. Due to the nature of what we sell, some items require that they be shipped separately. Please contact us with any questions regarding combining items.

Shipping to PO Boxes will require delivery via the USPS.

We do ship internationally. We only use the United States Postal Service 1st Class International or Priority Mail International services for international shipments, depending on the weight of the item. Prices quoted for items weighing less than 4 pounds are for International 1st class (2-3 week delivery time). We can upgrade you to Priority Mail International (6-10 day delivery time) for the additional charges that apply. Items weighing 4 pounds or more must be shipped via USPS Priority Mail International. Please contact us with any questions or for a quote to ship to your region if it is not listed.

We can not represent international shipments as gifts. Purchases must be accurately described and valued at the full sales price. International buyers are responsible for any and all charges related to delivery, including, but not limited to, clearance and/or customs fees, duties and/or taxes, and any brokerage fees that may be charged by the shipper. Please be familiar with the laws of your country.

Due to myriad import restrictions, we do not ship to Italy.

Due to absurd packaging restrictions we can longer ship to Germany.

Because of our inability to obtain insurance, we do not ship to Afghanistan, Angola, Bolivia, Brazil, Burma, Congo, Cuba, Iran, Iraq, Ivory Coast (Cote d'Ivoire), Liberia, Nigeria, North Korea, Paraguay, Russia, Sierra Leone, Somalia, Sudan, Syria, and Venezuela.

We can ship to Mexico, but with restrictions. Please convo us before making a purchase.

For shipments to Commonwealth of Independent States countries (includes Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan) our insurance coverage ceases upon touchdown of the aircraft at the airport of destination or upon discharge from the overseas vessel at the destination discharge port. (This list is subject to change.)

Shipments sent to countries that are embargoed by the United States or United Nations as sanctioned by the Office of Foreign Asset Control (OFAC) are also not covered by our insurance.
Additional policies and FAQs
Descriptive terms-

Excellent- No chips, flea bites, scratches, cracks, hairlines, staining, or repairs. There may be marks on the base of an item from normal shelf contact and wear.

Very Good- Generally the same as excellent with the presence of some light surface marks or other signs of light use. Any departures from "excellent" will be noted.

Good- In the case of more unusual items an item may have a chip, flea bite, scratch or some other defect that should not affect how an item is able to be displayed but is present nonetheless. Items such as this will always be noted and we do not typically sell items of lesser quality than "good".


Stemware & Patterns-

We go to great lengths when identifying, describing and photographing our fine quality stemware. We provide detailed size and capacity information in both standard and metric forms of measurement. We do all of this so that through our listings you can be positive that what you see in the picture is what you will receive when purchased. If you are attempting to match a pattern you already own, please make sure that what you are purchasing matches what you have. If you have any questions, please ask before making your decision to purchase. We welcome them all. Due to the fragile nature of these items we do not accept returns. This is outlined in additional detail within our Returns Policy.


Environmental Statement-

We value our environment and to that extent we do whatever we can to limit our negative impact to nature. We recycle shipping boxes when they are structurally sound and styro packing peanuts that we receive in our shipments if they are clean. We do use styro packing peanuts even though we would prefer to use the starch based biodegradable type material. We have tried it. The extreme humidity we have here in S. Florida causes the starch based product to absorb water from the atmosphere and that impacts shipping weights. That moisture absorption also causes them to become sticky and start to degrade while in storage, just as they are designed to do. For that reason, we are unable to utilize that product. We do try to pack with paper when possible, but that too adds to the shipping weight and does not provide the same crush protection that glass and porcelain requires. If you live in a locality that prohibits styro products please convo us and we will make the needed adjustments. Please be aware that the use of environmentally friendly packing materials will likely result in increased shipping costs.


Privacy Policy-

What we collect:

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (special mailing instructions, etc.) if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing our services. We use your information to provide the services you requested; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We may share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies and third party insurers. We will share your personal information with these third parties, but only to the extent necessary to perform these services and only through information that you have provided to Etsy in order to fulfill the obligations of our transaction with you.
-Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) We will generally delete your personal information upon request.
-Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, we, DBA South Florida Collectors, are the data controller of your personal information. If you have any questions or concerns, you may convo us through Etsy.

NOTE: Should you need to contact us to access, correct or delete personal information held by Etsy, you will need to personally initiate contact with Etsy at Etsy.com/help for assistance. South Florida Collectors is not responsible for any information regarding you that is held by Etsy.