SolAuraDesigns

Designer of Sexy Shredded Apparel

San Diego, California On Etsy since 2011

SolAuraDesigns

Designer of Sexy Shredded Apparel

San Diego, California | 1,232 Sales

SolAura Designs

Contact shop owner

SolAura Designs

Reviews

Average item review
5 out of 5 stars
(323)
See reviews that mention:
quality 22 shipping 43 customer service 39

About SolAuraDesigns

Sales 1,232
On Etsy since 2011

Shop members

  • Mercedes A.

    Owner, Designer

    Designer and creator of these one of a kind BEAUTIES!! Sharing my intuitive creations along with some super positive vibes! Much LOVE to all!!!

Shop policies

Last updated on September 19, 2019
Welcome to SolAura Designs FORMERLY "Lascivious Grace!" We specialize in original one of a kind designs for a lot less than your regular high end apparel store but still give you the quality and look you deserve. We have everything from contemporary/art deco to tribal style tattoo designs and the glittery glam to tough guy chic.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
***WE ONLY EXCHANGE OR OFFER STORE CREDIT FOR OUR ITEMS***

You can choose 1 of the following 3:
1) Exchange of your item if it is in stock.

2)Receive a credit with our store for the full value of your original purchase including shipping cost.

3)You also have the option of choosing a different item in our store of equal or lesser value. Credit applies to the difference of lesser value items which can be used on your next purchase with us! ;-)

We cover the shipping fee for your item to be sent back to you ;-)

Exchanges must be initiated within 7 business days of delivery date.
The customer pays for shipping of the exchange back to our headquarters.

All items must be returned in a new, unworn, and unwashed condition. All original tags and accessories must still be attached.
If you believe you have received a defective item, please contact us within 7 business days of the original shipment date.


RETURN PROCEDURE:

To return your item, repackage your product in the original packaging if possible. Please include a note for reason of return, exchange, etc.. Please include your daytime phone number on your note as this will speed processing of your product in the event we need to contact you.

Send your package using a traceable delivery service of your choice. We are not responsible for loss or damage during shipment, please INSURE your items with your carrier. Returns take 2 to 3 business days to process, you will be notified of your return via ETSY CONVO. The customer pays for shipping back to our headquarters. We are not responsible for loss/damage in shipment. Please insure your items. Exchanges are shipped back to the customer using FIRST CLASS and is covered by us :-)

Send your return to exchange to:

SolAura Designs
c/o Mercedes Alcarez
Attn: RETURNS
8810 JAMACHA BLVD
STE C BOX #505
Spring Valley, CA 91977

We do not refund cost of item and original shipping costs. We only EXCHANGE and offer store credit. If you have any questions, suggestions, comments or concerns please feel free to email us or call us and rest assured that we will respond to you in a timely fashion. ;-)
Payment
We accept Paypal and Credit Cards for all transactions. 8.25% Tax will be charged to all California Residents.
Shipping
***INTERNATIONAL SHIPPING TIME WILL VARY ACCORDING TO YOUR LOCATION.
International Tracking information is limited. Tracking information will only show for the United States. USPS does not offer tracking information once your package has departed the United States.
Once your package departs the U.S, it will usually take 2 - 4 weeks or 10 to 20 BUSINESS DAYS to ARRIVE.

***INSURANCE will be included with all packages.
If your package does not arrive in said time, please be aware we will submit an insurance claim which will require your signature.
Once your signature is received, we will then send a replacement of your item if we have it in stock or you can choose a credit with our store as well.
You also have the option of choosing a different item in our store of equal or lesser value. Credit applies to lesser value items which can be used on your next purchase with us! ;-)
Shipping will be covered by us for any lost items.

If you have any questions, please contact us through Etsy Convos.
You can also call us at (619) 356-8832
Additional policies and FAQs
If you have any questions, suggestions, comments or concerns please feel free to email us or call us and rest assured that we will respond to you in a timely fashion. ;-)

Telephone: (619) 356-8832

info [!at] solauradesigns.com