Gainesville, Florida

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Shop policies

Last updated on May 9, 2022

Accepted payment methods

Returns and exchanges
To keep things sanitary, we do not accept returns on opened or used products. If you are unsatisfied for any reason, please contact me and we will come to a resolution that will satisfy us both. My goal is your total satisfaction.
We accept PayPal only.

Checkout guide for buyers:

You can pay with a credit card, even if you don't have a PayPal account. Add your items to cart. When you are ready to checkout out, go to your cart and click "commit to buy". Verify your address, then proceed to checkout. When you come to the PayPal screen, look to the left of the log-in box and you will see a section that allows you to pay without signing up for a paypal account. Follow the prompts and you're good!
We ship Monday, Wednesday and Friday. Most orders will ship within 2 business days. Please allow a maximum of 5 business days.

***********PLEASE MAKE SURE YOUR ETSY AND PAYPAL ADDRESSES MATCH! Leave a message in ETSY (NOT PAYPAL) checkout if your order needs to be shipped to a preferred address. We typically ship to your PayPal address but if an address discrepancy is noted, this will delay shipment of your package while we contact you to determine where your package needs to be sent.

We ship the least expensive way we can. Domestic orders 13 oz or less ship via First Class and domestic orders over 13 oz ship via Priority Mail. A tracking number will be provided. International orders under 4 lbs. ship via First Class International Mail.

Customers are responsible for duty and import fees for your country. Please know your countries' importation guidelines! First Class International packages are NOT trackable. Please allow up to 3 weeks for your order to arrive once it has shipped. Most orders arrive in 10 - 14 days internationally.

We will not forge customs slips or mark them as a gift. Thank you for your understanding.

**Attention customers in Italy** Your country does not allow the importation of perfumes, bath and body care or cosmetics. Please understand that should you wish to place an order, you may or may not receive it depending on which customs official in your country reviews the package. Solstice Scents accepts no liability for packages not received.
Additional policies and FAQs
None of the products on this site are for internal use. Solstice Scents products are only intended for use by those age 12+. Please do not use any of our products on infants or toddlers.

Please avoid purchasing products that contain ingredients that you know you are allergic to. Please consult your physician if you are pregnant or nursing prior to using any products containing essential oils or absolutes or if you have any concerns whatsoever about a particular ingredient in any of our products. Essential oils and absolutes can pass into the bloodstream and may even cross the placental barrier. Not all oils are of concern, but Mothers should be cautious, especially in the first tri-mester. Some essential oils stimulate menstruation, are abortifacient, lower blood pressure and produce a myriad of other effects internally and externally and it is advised you exercise caution and be informed.

It is advisable that you do a patch test for all products prior to using them all over. You may perform a patch test by placing a small drop of a leave-on product on the inside of your forearm and covering with tape or other adhesive. After a few hours, check test area for evidence of irritation or redness. If irritation occurs, please discontinue use. Solstice Scents accepts no responsibility for injuries, losses or damages incurred from using our products. Your purchase from Solstice Scents signifies your acceptance of these terms and releases Solstice Scents from all liability.

One of the common preservatives used in a wide variety of cosmetics and personal care products and in my Whipped Soap contains iodine. If you are allergic to iodine, I'd suggest not using this particular product.

The information on this website and its product listings has not been evaluated by the Food and Drug Administration. This information is not intended to diagnose, treat, cure, or prevent any disease or guarantee a certain result. Please consult a physician or do your own preliminary research prior to purchasing any of the products on