SomewearInTyme

If there is a problem or you are not satisfied with a non custom order please let me know. I want you to be happy with your item(s). For refunds and exchanges you must contact me 7 days after receiving and tell me why, after all, these are handmade and vintage items and not produced by a machine.

Cancellations on non custom items are accepted until the item is sent. Once sent you may return the item within 14 days of delivery, return shipping is responsibility of buyer.

~*~Non custom orders (aka Ready to ship) ~*~

The item must be returned to me in the same condition and packaging it was sent out in. Return shipping is non refundable and is responsibility of the buyer.

Please purchase tracking for return orders, if no tracking is purchased and return is lost or misdelivered, with no way to track it, I will be unable to issue a refund. Refunds will be issued upon receipt of item, minus original shipping.

If an item is returned and you have not contacted me prior to return there will be no refund.

After 45 days I do not accept returns.

Everything in the shop is ready to ship, unless otherwise noted. I offer to adjust chain or to swap out earring hooks and I also accept custom orders.

~*~ Custom Orders ~*~
Returns vary please contact me. Cost of supplies along with shipping costs are non refundable with custom orders and will be determined by the order. This includes cancellations of custom orders.

~*~Incorrect Address ~*~
Incorrect address: In the event an incorrect address is provided by buyer and item is returned to me in undamaged condition an item refund will be provided minus shipping costs.

If you request a reship there will be a shipping recharge that must be paid from buyer prior to being reshipped.

If an item is on sale no refunds or exchanges are accepted.

If an item is returned and you have not contacted me prior to return there will be no refund.

~*~Sale items~*~

All sales final. Any item on sale can not be refunded or exchanged.

Damages:

If your order arrives damaged please email me with photos of the damage within 5 days of receiving your package, with a description of the damage as well. Please retain all packaging as this will be required for insurance purposes

Buyers are responsible for return shipping costs.

International Customers duties,customs, fees, VATS are the buyers responsibility. I am not responsible for any delays due to customs.

Please note and keep in mind that computer monitors and other electronic devices, resolutions varies on pictured items. So they may appear different slightly in person.

Note items made with gemstones (both polished, raw polish and raw) vary in appearance, due to cut and color and makes each item one of a kind. Unless otherwise stated in the listing, you will receive an item similar to what is pictured.

I accept PayPal and Direct checkout. I also accept Etsy gift cards. Local Pickup is available upon request.

Please pay for your item at time of purchase. Your item(s) will be shipped after payment has been received. If payment hasn't been received after 2 days it will be canceled unless otherwise arranged.

Custom orders will be paid by either putting a NON-REFUNDABLE down payment of 40% up front or in full. If you request many changes an added fee will incur in the total payment. Please check the refund area about custom orders.

Custom fees are buyers responsibility.

Sale items can not be returned or exchanged.

All items will be shipped First Class with a tracking number unless otherwise noted. If you need items faster please let me know, note additional charges will be applied if you upgraded shipping.

I ship worldwide

Please check that the items you would like are not prohibited for shipment to your country prior to purchase: http://pe.usps.gov/text/Imm/immctry.htm

If an item is purchased and it is prohibited in your country the sale will be canceled.

Item(s) are shipped within three business days after payment is received, unless otherwise noted, to the address given from Etsy/Paypal. Please make sure the address is correct. If purchases are made on a Friday all packages will be shipped on Monday, unless otherwise noted.

All shipping times are estimates and not guaranteed. International shipping can take up to 6 weeks for delivery or longer.

Incorrect address: In the event an incorrect address is provided by buyer and item is returned to me in undamaged condition an item refund will be provided minus shipping costs.

Delivered but not arrived packages: Please check with neighbors and family members, or see if package was placed under a seat or porch. Packages marked delivered can sometimes take up to 2 additional business days to arrive. Contact the post office for GPS update to help track down the package. Lastly if package still hasn't turned up customer must file a police report.

If you request a reship there will be a shipping recharge that must be paid from buyer prior to being reshipped.

The customer is responsible for any fees, VATS or taxes incurred in customs. I am not responsible for any delays due to customs.

I offer free local contactless pickup upon request, let me know and I will adjust the shipping. I ask that you pay for your order prior to pickup.

If you have a custom order the supplies may vary due to what I have on hand. Please contact me for details.

All shipping times are estimates and not guaranteed.

I use signature confirmation for shipments over $200.

Holiday shipping deadlines 2020

Custom orders Date passed

International orders First class and Priority Mail Nov 20th

Domestic orders First class USA Dec 11th

Priority Domestic USA Dec 14th

Please note it takes time to make though, and gather supplies if they are not on hand. You will be notified if this happens. Expect anywhere from 3 days to 6 weeks for supplies and making of item.

What is a raw gemstone? Raw (sometimes know as rough) is a gemstone that is unpolished and as mother nature made it. Usually found as is out of the ground.

Custom orders will be paid by either putting a NON-REFUNDABLE down payment of 40% up front or in full. If you request many changes an added fee will incur in the total payment. Please check the refund area about custom orders.

All reserved items are held for 2 days (48 hours), after the 2 day mark they are no longer reserved and anyone can purchase them.

Necklace length can be added/shortened upon request.

Coupons can not be applied to previous orders.

I use signature confirmation for shipments over $200.

The customer is responsible for any fees, VATS or taxes incurred in customs. I am not responsible for any delays due to customs.

By purchasing you are agreeing to these policies.

I do not retain or share any of your information that you provide other than to print postage labels.