SondeKaJewelry

Riverside, California · 85 Sales

SondeKaJewelry

Riverside, California 85 Sales On Etsy since 2012

5 out of 5 stars
(15)

Shop owner

Sonde Ka

Contact

Sonde Ka

Contact shop owner

Sonde Ka

View all 27 items

Shop policies

Last updated on October 19, 2015
Apart from supplies, all items are handmade by me I take my own photos so some items colors or textures may appear a little different from the picture posted due lighting or camera/camera person deficiencies. I try my best to give appropriate descriptions. Again feel free to email me questions about my items and I will answer them in As Soon As I Possibly Can.

ETSY SHOPPING CART:

-Please remember to purchase the items you put in your etsy shopping cart as it does not "save" these items from being
purchased by someone else.
-Also, I cannot see what you put in the shopping cart until you have completed the purchase transaction

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Payment is due immediately.

**PAYMENTS MADE THROUGH PAYPAL WILL BE SHIPPED WITHIN 7 Business days
**PAYMENTS MADE THROUGH ETSY PAYMENT SYSTEM WILL TAKE LONGER TO SHIP BECAUSE WE PROCESS ORDERS ONLY AFTER MONEY IS DEPOSITED INTO OUR BANK ACCOUNT.
Shipping
VERY IMPORTANT
1. Customers from Alaska/Hawaii, APO/FPO (Military Air Force Bases) and US Protectorates (Samoa, Guam, Mariana Island, Marshall Islands, Micronesia, Palau, Puerto Rico and Virgin Islands) SHOULD CONTACT ME BEFORE ORDERING for a shipping Quote. The cost for shipping this item will be anywhere between $15.95 and 19.95 via USPS Airmail.

2. Please ensure that your Etsy and Paypal addresses match or let me know via Etsy convo or in the MESSAGE TO SELLER box at the checkout which address you prefer.
Please allow 7-14 business days to ship.

3. Items ship VIA USPS First Class Mail and UPS unless otherwise specified. A Tracking # will be provided

4. For an extra fee We can send Priority or Express.
We are not responsible for any loss or damage that occurs in transit.
All orders are SECURELY packaged for protection.

5.Please note that once I ship an item it is out of my hands and I have no control over the transit time.
Refunds and Exchanges
REFUNDS, RETURNS AND EXCHANGES
It is VERY important to me that you are happy with your purchase so PLEASE inspect your purchased item as soon as it arrives.
If for ANY reason you are not happy let me know within 7 days of receiving your purchase and a return address will be provided. If Item arrives damaged, please email pictures of the damaged item and an exchange item will be sent at no extra charge to you. I expect my carrier to be extra careful so I will follow up with them if my safely packaged item arrives damaged to you. There is No SHIPPING REFUND on Buyers remorse and a 15% restocking fee will apply. Also YOU THE BUYER PAYS RETURN SHIPPING.

Please ensure that the return item is properly secured and all original packaging is included. Also, please send me a tracking number after you ship the return item.
Refund will be issued after inspection of the received merchandise. A refund within 7 days will be issued to the original form of payment if the item is unused and undamaged with no damage to packaging. Depending on payment used a refund can take between 5 - 7 business days to reflect in your bank account
I only offer return shipping labels on defective items or if the item was misrepresented.However, I am confident we can either "fix" the problem or work something out. Due to some pieces being personalized I do not usually offer full refunds. NO RETURNS, REFUNDS OR EXCHANGES AFTER 14 DAYS
Additional policies and FAQs
PLEASE DOUBLE AND TRIPLE CHECK ALL SPELLING SENT TO ME FOR PERSONALIZED ITEMS. KEEP IN MIND EACH ORDER IS HANDMADE & THEREFORE THERE MAY BE A SLIGHT VARIATIONS FROM THE PHOTO IN THE LISTING.
I am happy to make custom orders. If you like something but would like it a little different than pictured or different color bead then just please CONVO me.