songandpen

calligraphy and watercolor art for wedding & holiday

Long Beach, California · 1988 Sales

songandpen

calligraphy and watercolor art for wedding & holiday

Long Beach, California 1988 Sales On Etsy since 2014

5 out of 5 stars
(686)

Shop owner

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Announcement   los angeles modern calligraphy for wedding invitations, party decor & gifts // lettering & watercolor with an artistic flair for day-of decorations, editable digital downloads, acrylic signs, marble tiles and more

current processing time for orders is about 5-7 business days, and item availability varies week to week based on materials and workload. feel free to reach out with any questions! if you don't see something you'd favorited, i'd be happy to let you know when you can anticipate it being available.

follow me on instagram @songandpen for special discounts & giveaways, behind the scenes snaps, and diy videos!

lover of virginia • brooklyn baby • california soul

all artwork and designs are subject to a copyright © 2014-2018 and owned by song & pen. all rights reserved.

Announcement

Last updated on Sep 17, 2018

los angeles modern calligraphy for wedding invitations, party decor & gifts // lettering & watercolor with an artistic flair for day-of decorations, editable digital downloads, acrylic signs, marble tiles and more

current processing time for orders is about 5-7 business days, and item availability varies week to week based on materials and workload. feel free to reach out with any questions! if you don't see something you'd favorited, i'd be happy to let you know when you can anticipate it being available.

follow me on instagram @songandpen for special discounts & giveaways, behind the scenes snaps, and diy videos!

lover of virginia • brooklyn baby • california soul

all artwork and designs are subject to a copyright © 2014-2018 and owned by song & pen. all rights reserved.

Julie

Contact shop owner

Julie

Reviews

Average item review
5 out of 5 stars
(686)
View all 686 reviews

Updates

lettering an order that's using these cutie white ink escort cards for dessert table signs at a valentine's day wedding! two_heartsheart
love how the gold really pops on these black folded cards!
thrilled to share this prettiness developed for a southern california photographer. hand-lettered logo featuring the florals that inspire her name and whimsical photos! cherry_blossom
View all 8 updates

About

The Story

For years, Julie's worked as a graphic designer & web developer, helping small businesses and individuals bring their branding vision to life. She's always harbored a curiosity for language and letterforms, and her journey as a graphic designer allowed that curiosity to bloom into full-blown passion for typography.

Meanwhile, Scott's been working in the entertainment industry as a comedy writer & script coordinator, helping television writers' rooms run smoothly, efficiently, and hilariously. His knack for creative storytelling, problem solving and organization makes him ideally suited for coordinating awesome stationery projects for small businesses & couples.

When we got married recently, we decided to try our hand (pun intended!) at incorporating calligraphy and hand lettered designs into our own wedding. The unique and personal touch it added was so special! We truly fell in love with the idea of creating a place for these special designs to live.

That little idea has turned into this little business. A place where we can create sweet, personalized touches for your home, wedding, or business. We treasure the opportunity to make beautiful, meaningful things with our hands that become a small part of an important place or experience for you.

Shop members

  • julie b.

    Owner, Creator, Designer

    creator | designer | calligrapher | musician | font lover

  • scott b.

    Coordinator, Copywriter, Developer

    design coordinator | writer | comedian | problem solver | coffee snob

Production partners

  • acrylic creator

    Rochester Hills, MI

    a creative and accommodating fellow etsy shop that cuts custom acrylics for makers.

Shop policies

Last updated on July 11, 2018
→ welcome!
we're SO glad you're here. everything in the store is designed by julie, then meticulously handmade for each order, & lovingly packaged by scott & julie. it means so much to us to make special things for all your special days.

→ a little bit about our process:
we create each item from scratch after we receive your order. this means that regardless of what type of order you place (a current existing listing or a custom design), your artwork is being made especially for you.

for custom orders, your order includes a digital proof of your finished design, plus one round of edits to that design, if necessary, based on your feedback. if further rounds of revisions are needed, we are always happy to do so for an additional fee.

as such, we always recommend that you send all FINALIZED wording when you submit your order. this will help cut down on revisions. thank you so much for your understanding!

→ what makes us unique:
we always provide a final proof of your item (custom or not)! that way, you can let us know if it looks exactly as you'd imagined. by doing this, we can address any concerns you may have before we ship it off to you.

→ we LOVE taking custom orders!
please feel free to let us know if you'd like to customize any listings in any way. we can change wording, spacing, dimensions... we can create things completely from scratch. we'd love to hear from you!

→ a note on all artwork
we create and own all featured original artwork and designs, all of which are subject to a copyright © 2014-2018 and owned by song & pen – all rights reserved.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
→ help! USPS messed it up!
if for any reason your order does not arrive, or it does and it's damaged, please let us know within 7 days of delivery, and we will issue either a full refund or replace the item at no cost to you.

→ are you unhappy? send us a message: http://etsy.me/1ztkaBI
we meticulously strive for perfection, but if for any reason you are unsatisfied with the finished product, PLEASE get in touch with us asap. we will make it right! we promise! we pride ourselves on customer satisfaction.
Payment
we accept all forms of major credit card and PayPal. if you wish to cancel your order for any reason, we will issue a full refund within the first 24 hours.
Shipping
→ processing time
we have now calculated shipping times into our processing time, which means you can expect to receive your item within 3-4 weeks of order. this includes design, creation, shipment and delivery of your item(s).

→ shipping time
default shipping is USPS first class mail. estimated shipping time with that option is about 7-10 days, depending on how far you are from where we ship it in new york. if you're in a rush, there are shipping upgrades for priority mail express (1-2 days) and priority mail (1-3 days), each are priced according to the dimensions and weight of your order.

→ what to expect from us
you can expect to receive a confirmation through etsy once we begin processing your item(s). depending on the item, you will either receive a proof at the beginning or the end of the order process. we will confirm that in the confirmation after your purchase.

pending final approval on your proof(s), your items will ship. we also provide follow-up confirmation once we've shipped, generally within one to two weeks your order.

→ a note from the peanut gallery
though we aim to have speedy turn around time, we would *highly* recommend ordering your item as soon as possible before your wedding or event date. that way, we will have time to address or fix any issues that may arise. ❤
Additional policies and FAQs
all hand-crafted items are made with loving care and attention. particularly because these items are meant to be for your wedding day or special event, we want them to be absolutely perfect! if you are not completely satisfied with your item, we will remake it.

→ the wide world of color
cardstock signage, escort card, place card, & envelope calligraphy is currently available in metallic gold, metallic silver, metallic copper, white, & black. please view individual listings for pictures of the lettering on the cardstock colors we provide. [visit the shop home here: songandpen.etsy.com]

for digital download design files: any metallic gold and silver colors will not be textured if you print them at home or with a laser or inkjet printer. because they are digitally printed colors, not foil stamp, they will print flat. this means there will be no tactile texture or shininess. if you'd like us to provide files that can be letterpressed or foil-stamped by a printer of your choosing, we'd be happy to do so!

additionally, colors vary screen to screen and printer to printer. because of this, we are unable to guarantee exact color. thank you for your understanding!
Privacy
this privacy policy describes how and when i collect, use, and share your information when you purchase an item from me, contact me, or otherwise use my services through etsy.com or its related sites and services.

this privacy policy does not apply to the privacy practices of third parties that i do not own or control to whom you may provide your information, including etsy or any third party services you access through etsy. please obtain the etsy privacy policy to learn more about its privacy practices.


information i collect:

to fulfill your order, you have provided me with certain information (which you have affirmatively authorized etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. you may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.


why i need your information and how i use it

i rely on a number of legal provisions to collect, use, and share your information, including:
• as needed to provide my services, such as when i use your information to fulfill your order, to settle disputes, or to provide customer support.
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and,
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as: 1) providing and improving my services. i use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) compliance with the etsy seller policy and terms of use. i use your information as necessary to comply with my obligations under the etsy seller policy and terms of use.
• by signing up for my mailing list you are deemed to have provided your affirmative consent to me to do the above - which consent you may revoke at any time by written notice communicated to me.


information sharing and disclosure:

information about my customers is important to my business. i share your personal information for very limited reasons and in limited circumstances, as follows:
• etsy. i share information with etsy as necessary to provide you with my services and comply with my obligations under both the etsy seller policy and etsy terms of use.
• service providers. i engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• business transfers. if i sell or merge my business, i may disclose your information as part of that transaction, only to the extent permitted by law.
• compliance with laws. i may collect, use, retain, and share your information if i have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.



data retention

i retain your personal information only for as long as necessary to provide you with my services and as described in my privacy policy. However, i may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. i may retain your information for up to 4 years.


your rights

if you reside in certain territories, including the european union, in which you have a number of rights in relation to your personal information. while some of these rights apply generally, certain of these rights apply only in certain limited cases. i describe these rights below:
• access. you may have the right to access and receive a copy of the personal information i hold about you by contacting me using the contact information below.
• change, restrict, delete. you may have the right to change, restrict my use of, or delete your personal information by contacting me using the contact information below. absent exceptional circumstances (like where i am required to store data for legal reasons), i will generally delete your personal information upon request.
• object. you can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. in such cases, following your communicating your objecting to me using the contact information below, i will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• complain. if you reside in the european union and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

how to contact me:

for purposes of european union data protection law, i, julie brody, am the data controller and the data protection officer of song & pen. if you have any questions or concerns, you may contact me at hello [!at] songandpen.com. alternatively, you may mail me at:

Song & Pen
67 35th Street
Unit 331

Brooklyn, NY 11232

More information

Last updated on Jun 25, 2018
Frequently asked questions
Do you have any online printing service recommendations for your digital download invitation suites?

I'd recommend Prints of Love (https://bit.ly/2lCl2WV) Vistaprint (http://bit.ly/1ZrLA8A), Cards & Pockets (https://bit.ly/2HgWcE), or CatPrint (http://bit.ly/2waN2oG). Depending on which you select, I'll design the files according to those dimensions. For Vistaprint, for example, the RSVP card will need to be 5.5x4 (A2) instead of 3.5x5" (4BAR). (Same goes for that Details card.)

Vistaprint will likely be the most affordable, Cards & Pockets has the most reliable customer service, and CatPrint offers foil finishing.

All that said, if you happen to have a different method you'd like to use, I'm always happy to accommodate! No matter your choice, I will always design to your specific method's file specifications and do a test run for you.

What about a local printshop? I'm intimidated!

Don't be! Local printshops can be super accommodating. Yelp is a fantastic resource for finding one in your area.

I'd ask them for a quote for the following, in your quantity:
→ 5x7" Invitations // single-sided, full-color, at least 100lb. matte white cardstock with matching A7 euro-flap envelopes
→ 5x5" Details // double-sided, full-color, at least 100lb. matte white cardstock
→ 3.5x4.875" RSVP // single-sided, full-color, at least 100lb. matte white cardstock with matching A1 euro-flap envelopes
→ 8.5x11" Liner // single-sided, full-color, thin/"text"-weight white paper

You may even be able to find one that can foil-stamp the invitation for you, which will allow your names to be gold metallic – shines in the light, with a tactile feel!

I'm actually super down to try printing at home. What do you think?

Go for it! I can provide files that are "2-Up" (for the Invitation and Details card) and "4-Up" (RSVP) per 8.5x11" sheet of paper. Meaning: multiples files per sheet to save you paper! The files will come with and without cut guides for you to use to cut them down.

I'd recommend printing on heavy bright white uncoated cover weight cardstock, at least 100lb. An inkjet printer would be your best bet for the quality of the watercolor print, I would caution against printing on a laser printer.

I can always provide a sample so that you can try before you buy!

Where do I get the envelopes you have pictured in your listing invitation suite listings?

I'd recommend Paper Source (http://bit.ly/2hbOgIg, the one in the listing photo is A7 Night) or Cards and Pockets (http://bit.ly/2gVBAJc).

If you're printing at home or through a printshop, you'll need an A7 mailing envelope and 4Bar/A1 RSVP envelope. (The printshop may be able to provide that for you!)

If you're printing through Vistaprint, you'll need to order matching 5x7" and 5.5x4" envelopes.

But if I order the dark envelopes... how do I print the addresses on them?

Great question! It's tricky. If you're buying dark envelopes, I'd really recommend hiring a calligrapher, and asking them to letter in white or a light metallic ink (gold, silver, or rose gold).

If you'd like to hire *this* calligrapher, I offer envelope calligraphy here: http://etsy.me/2nzth6y.

I always recommend a custom rubber stamp for the return address – that way it can be stamped in white or light metallic on your mailing and/or RSVP envelope, and pretty much anything else! Super handy. I can help with that, if you want it to match your suite.

If you're set on digitally printing your addresses on the dark envelope, your most economical bet for the mailing address would be printing on a light color label and affixing.

The interior of the envelope is so lovely! How do I make the liner and what is that shimmery copper on the flap?!

The envelope liner can by DIY'ed! I provide a pattern on 8.5x11" sheet from which you can cut out the liner for your specific envelopes.

Print it on the lightest weight regular text-weight printer paper you can find (so as not to add to the weight and increase postage). Once you get your envelopes, use them to create a stencil, trace around it onto the printed watercolor pattern and cut out. An adhesive roller can adhere them to the flap.

If you're curious, you can check-out my Instagram for some in-process of cutting/affixing!

The look on the seal is actually just an optical illusion. :) It's the light above reflecting off of the glue on the flap.

Can I change the wording on the invitation suites?

I can definitely change up the wording as much or as little as you like!

Here's a little more info about how the design process works:

After you check-out, I'll send a detailed follow-up message that will include a link to a questionnaire I'll need you to fill out with all of your details. That's where you can list all of your exact wording for each piece!

All of your information will then be hand-lettered and updated by me. Your purchase includes three rounds of proofs -- an initial round (2-3 versions), plus 2 rounds of revisions. Once approved, your final print-ready files will be delivered via Dropbox link.

I love the style of your invitation suites, but my colors are different. Can we change those?

Currently the default is navy, but I'd be happy to paint a custom watercolor wash that matches your wedding colors for an additional fee of $40. I'd just need you to send me a swatch of the color you'd like me to match after check-out.

To check-out, select the number of pieces you'll need included from the "Pieces Included" drop-down menu in the sidebar, and add to your cart. Then navigate back to the listing, select "ADD-ON: New Swatch" from the "Pieces Included" drop-down menu in the sidebar and add it to your cart. Then check-out all at once.

Can you make a Save the Date that matches your invitation suites? A map? An additional reception card?

Yes! Yes! Yes!

The design fee for the Save the Date will be $60.

The fee for the map will depend on how involved your paticular map is.

An other additional inserts are generally $30.