songandpen

calligraphy and handwritten art for wedding & home

New York, United States · 1507 Sales

songandpen

calligraphy and handwritten art for wedding & home

New York, United States 1507 Sales On Etsy since 2014

5 out of 5 stars
(527)

Shop owner

Julie

Contact

Announcement   current processing time for orders is about 2-3 weeks, and item availability varies week to week based on materials and workload. feel free to reach out with any questions! if you don't see something you'd favorited, i'd be happy to let you know when you can anticipate it being available.

follow me on instagram @songandpen for special discounts & giveaways, behind the scenes snaps, and diy videos!

lover of virginia • california soul • new york state of mind

Announcement

Last updated on Jun 20, 2017

current processing time for orders is about 2-3 weeks, and item availability varies week to week based on materials and workload. feel free to reach out with any questions! if you don't see something you'd favorited, i'd be happy to let you know when you can anticipate it being available.

follow me on instagram @songandpen for special discounts & giveaways, behind the scenes snaps, and diy videos!

lover of virginia • california soul • new york state of mind

Julie

Contact shop owner

Julie

View all 32 items

Reviews

Average item review
5 out of 5 stars
(527)
blueorchid13

blueorchid13 on Jul 14, 2017

5 out of 5 stars

These came out beautifully! I would work with Julie again and again. She's very helpful, attentive to details and provided a ton of options. I can't say enough wonderful things!

View all 527 reviews

Updates

just added lots of custom digital downloads to the shop! including these handwritten menus with personalized calligraphy.
happening now!!! i'm giving away a full set of 4x6" table numbers. head on over to @songandpen on instagram and check it out!
TO ENTER:
small_orange_diamond follow @songandpen
small_orange_diamond comment: what are your wedding colors?
ends 4/6/16, not affiliated with instagram.
View all 17 updates

About

The Story

For years, Julie's worked as a graphic designer & web developer, helping small businesses and individuals bring their branding vision to life. She's always harbored a curiosity for language and letterforms, and her journey as a graphic designer allowed that curiosity to bloom into full-blown passion for typography.

Meanwhile, Scott's been working in the entertainment industry as a comedy writer & script coordinator, helping television writers' rooms run smoothly, efficiently, and hilariously. His knack for creative storytelling, problem solving and organization makes him ideally suited for coordinating awesome stationery projects for small businesses & couples.

When we got married recently, we decided to try our hand (pun intended!) at incorporating calligraphy and hand lettered designs into our own wedding. The unique and personal touch it added was so special! We truly fell in love with the idea of creating a place for these special designs to live.

That little idea has turned into this little business. A place where we can create sweet, personalized touches for your home, wedding, or business. We treasure the opportunity to make beautiful, meaningful things with our hands that become a small part of an important place or experience for you.

Shop members

  • julie b.

    Owner, Creator, Designer

    creator | designer | calligrapher | musician | font lover

  • scott b.

    Coordinator, Copywriter, Developer

    design coordinator | writer | comedian | problem solver | coffee snob

Shop policies

Last updated on June 29, 2017
→ welcome!
we're SO glad you're here. everything in the store is designed by julie, then meticulously handmade for each order, & lovingly packaged by scott & julie. it means so much to us to make special things for all your special days.

→ a little bit about our process:
we create each item from scratch after we receive your order. this means that regardless of what type of order you place (a current existing listing or a custom design), your artwork is being made especially for you.

for custom orders, your order includes a digital proof of your finished design, plus one round of edits to that design, if necessary, based on your feedback. if further rounds of revisions are needed, we are always happy to do so for an additional fee.

as such, we always recommend that you send all FINALIZED wording when you submit your order. this will help cut down on revisions. thank you so much for your understanding!

→ what makes us unique:
we always provide a final proof of your item (custom or not)! that way, you can let us know if it looks exactly as you'd imagined. by doing this, we can address any concerns you may have before we ship it off to you.

→ we LOVE taking custom orders!
please feel free to let us know if you'd like to customize any listings in any way. we can change wording, spacing, dimensions... we can create things completely from scratch. we'd love to hear from you!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
we accept all forms of major credit card and PayPal. if you wish to cancel your order for any reason, we will issue a full refund within the first 24 hours.
Shipping
→ processing time
we have now calculated shipping times into our processing time, which means you can expect to receive your item within 3-4 weeks of order. this includes design, creation, shipment and delivery of your item(s).

→ shipping time
default shipping is USPS first class mail. estimated shipping time with that option is about 7-10 days, depending on how far you are from where we ship it in new york. if you're in a rush, there are shipping upgrades for priority mail express (1-2 days) and priority mail (1-3 days), each are priced according to the dimensions and weight of your order.

→ what to expect from us
you can expect to receive a confirmation through etsy once we begin processing your item(s). depending on the item, you will either receive a proof at the beginning or the end of the order process. we will confirm that in the confirmation after your purchase.

pending final approval on your proof(s), your items will ship. we also provide follow-up confirmation once we've shipped, generally within one to two weeks your order.

→ a note from the peanut gallery
though we aim to have speedy turn around time, we would *highly* recommend ordering your item as soon as possible before your wedding or event date. that way, we will have time to address or fix any issues that may arise. ❤
Refunds and Exchanges
→ help! USPS messed it up!
if for any reason your order does not arrive, or it does and it's damaged, please let us know within 7 days of delivery, and we will issue either a full refund or replace the item at no cost to you.

→ are you unhappy? send us a message: http://etsy.me/1ztkaBI
we meticulously strive for perfection, but if for any reason you are unsatisfied with the finished product, PLEASE get in touch with us asap. we will make it right! we promise! we pride ourselves on customer satisfaction.
Additional policies and FAQs
all hand-crafted items are made with loving care and attention. particularly because these items are meant to be for your wedding day or special event, we want them to be absolutely perfect! if you are not completely satisfied with your item, we will remake it.

→ the wide world of color
cardstock signage, escort card, place card, & envelope calligraphy is currently available in metallic gold, metallic silver, metallic copper, white, & black. please view individual listings for pictures of the lettering on the cardstock colors we provide. [visit the shop home here: songandpen.etsy.com]

for digital download design files: any metallic gold and silver colors will not be textured if you print them at home or with a laser or inkjet printer. because they are digitally printed colors, not foil stamp, they will print flat. this means there will be no tactile texture or shininess. if you'd like us to provide files that can be letterpressed or foil-stamped by a printer of your choosing, we'd be happy to do so!

additionally, colors vary screen to screen and printer to printer. because of this, we are unable to guarantee exact color. thank you for your understanding!