Virginia Lancina on Mar 8, 2016
He recibido el encargo en poco tiempo, super bien empaquetado. No es mi primera compra en esta tienda,ni será la última. Todas mis compras fueron regalos, y han sido un éxito. Añadir que la comunicación con Sonia es fantástica, me ha asesorado y atendido mis consultas rápida y amablemente. Te doy las gracias.
April Tinnes on Jan 17, 2016
Perfect seller, awesome products!
Drawing customed portraits since 90's, illustrations, original art, signed prints, OOAKs, postcards… Whatever you need please, ask me, you can send me a message here or an e-mail to: sonia.corral.retratista [!at] gmail. com
★ I opened this shop recently, I will gradually adding items, so do not forget to visit this site often! I hope you like my art you can see here. If you have some question please, ask me! ツ I'll try to reply as soon as possible. If you have some suggestions, issues with your purchase or whatever contact me.
I love to be in personal contact with my clients, specially when I draw portraits, feed-back is very important to me ツ.
You can see more of my Portrait and Artworks at www.soniacorral.com and in my social networks (Blog, Facebook, Twitter, Tumblr, G+ and such)
★ This shop is managed by Sonia Mª Corral. You can contact me at: sonia.corral.retratista [!at] gmail. com
Accepted payment methods
- Other Method
★ You can pay via Paypal. Payment is due upon placing your order. I accept secure payment via PayPal which accepts all major credit cards. Your item will be shipped on clearance of payment. If you live in Spain please contact me at: sonia.corral.retratista [!at] gmail. com for different kind of payment.
For more info please check this Etsy payment guide: http://www.etsy.com/help/article/339 but you don't need to have a PayPal account to do it. Just follow the link below to do the process...http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
You can choose Standard Shipping without tracking number or Shipping with tracking number during the checkout. IMPORTANT: Standard Shipping is NOT trackable. Keep in mind if you choose this option and your package goes missing, there’s not much I can do about it and I can't be held liable.
★ If you do not receive your order, please contact me. I can't track your order when it has left Spain if you didn't choose our Registered Shipping to upgrade your order
★ I am not responsible for the losses,damages and any duties, taxes, fees or delays that may be assessed by your Government.
★For larger paintings or special needs (Like urgent-special occasions) please contact me to let you know the best way to send it.
★Shipping prices are calculated on weight and size and include the cost of shipping materials.
★ I ship items as soon as possible. If you're from outside European Union delivery may take a while (this may take 30 days, depending on destination country) so please be patient.
"How long will it take for my order to arrive?":
·Shipping to the USA/Canada usually takes from 2 to 4 weeks. Keep in mind that sometimes customs may delay the delivery.
·Shipping to Europe usually takes from 1 to 3 weeks.
·Shipping to Spain usually takes from 3 to 7 days.
★If you would like to add shipping insurance, or would like your items shipped more quickly, please contact me and I will adjust the shipping price accordingly.
★ Please, bear in mind when you place your order that weather, seasonal, and other circumstances that can produce shipping delay are not my responsibility. If I have some delay issue from my side, I will contact you as son as possible. If you want to purchase a gift, remember to make it with some estimated time to receive it on time (i.e. on X-mas time...).
★ I ship to the address that appears on your order unless you contact me with other one via message or note in your purchase, so please make sure your postal address is correct. I cannot be held responsible for any address changes made after you have checked out.
★ Once your order is sent I can not change the shipping address.
★ Portraits items are not waterproof. I'm not responsible of misuse damages. However to prevent damage I always send portraits, artworks and prints inside tube-map holders, laminated and sealed properly.
★ Portraits and artworks must be handled with care when you unpackage it.
★ If you purchase 2 portraits, the shipping price remain the same. This is limited to 3 portraits sent in the same package.
★ Even if my prices are in Euros €, you can pay in any currency and PayPal will convert the currency for you.
Refunds and Exchanges
★However, in the case assumption that the portrait is not to your liking you once you receive it, you can return it to qualify it and adjust it to what you want. If you do not want it at all, you will have to return intact in its original packaging.
★ Requirements to return: Only I will refund the full amount of the portrait/artwork provided if the item is returned in perfect condition: no corrections, no adjustments, no deterioration, no creases, no manipulation or a paper broken because unpackaging, and it must be returned in its proper packaging where I sent (map holders tube or hard folder).
★ You are responsible for the original shipping costs and return shipping fees. Any item returned must be in the same condition at time of shipment and shipped in the same packaging that was sent to you.
★It must be returned within 7 days after you received it, enough time for the customer to know it like it or not.
★ Contact me in Etsy Convo within 7 days of reciept of the problem product. Please return it as it was shipped to you. If the error was mine, I will refund the purchase price minus Etsy and Paypal fees back to your Paypal account once I receive the return. ***I will ask you for some photos to see the problem in your item.***
★ If a box arrives damaged, PLEASE do not open it!. If you can, bring it back to the delivery location (i.e. the post office) and show the damage to the package before you open it, I have a much better chance of recouping the insurance. I any case contact me as soon as possible.
Additional policies and FAQs
★ "How long do you take to drawing a portrait?":
The time I need to draw a portrait vary from 1 week or longer in the case of pencil portraits, but it is always necessary to consult, because the deadlines vary depending on the difficulty of your portrait or my agenda.
The waiting time for delivery of an oil painting canvas with a size 40x50 cms (for example) is usually about 3 weeks to 1 month of execution, because the oil takes a while to dry, and the painting process oil Painting involves several stages.
For multiple or larger portraits, the waiting time is over.
★ If you want to give some special directions to prepare your order (as special signature for anyone that isn't you in gift cases, etc) please let me know in Etsy Convo or add a note while checkout.
★ (c) All images, products and related media are property of Sonia Mª Corral - Illustrator &Portrayer and Copyright remains with me. Nothing from this website can be altered, used or modified without express permission of the author.
★ All portraits are made exclusively for "home purposes". Not for printing, distributing, copy, brochuring, etc. For any other purposes than hanging the portrait in your house, please contact me.
★The purchase of an image, artwork, print or portrait is only for non commercial uses, I don't transfer the rights of the image. The Copyright is still property of the artist Sonia Mª Corral.
★ I do not give away free product for reviews or giveaways, sorry.
★ Portraits are HANDMADE in traditional techniques, so they may have some imperfections or natural features.
★ I will love to hear back from you! Please leave any though and rate your experience with me after your purchase.