Announcement   Thanks for visiting! Happy Holidays!

Announcement

Last updated on Nov 22, 2017

Thanks for visiting! Happy Holidays!

Soo Kim

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Soo Kim

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Reviews

Average rating
5 out of 5 stars
(471)
5 stars
463
4 stars
7
3 stars
1
2 stars
0
1 star
0
View all 471 reviews

Shop policies

Last updated on November 7, 2017
Welcome! Thank you for taking your time to view my shop policies. Please don't hesitate to message me if you have any questions whatsoever!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Orders can be cancelled within 24 hours from the order placement time or before shipping, and you get a full refund.

After order is shipped, due to the delicate nature of these paper items, refunds (partial or full) and exchanges are accepted on a case-by-case basis. Please make sure that you love your items before purchasing or ask me any questions to get further detail information. Damaged items during shipping can be replaced with another one, ONLY if you have a photo proof that displays a significant damage inside the framing zone or on the actual artwork. Slight bending, tears or ink smudges outside the framing area or on the white printer border is not considered as a damage or a defect.

If you are unhappy with your purchase for any reason please contact me within 7 days of receiving your package so we can find a solution together.

INTERNATIONAL BUYERS: Please be warned, due to the high international shipping rate, costing around $15-$25, the shipping cost is NOT refundable.
Shipping
Most of my items are made to order prints. Most items will be shipped within to 2-3 working days after payment via USPS First class, unless I'm on vacation.

Your shipping charges are based on the size, weight, value and destination of your package(s) and also include labor for packing/wrapping and packaging supplies/materials.

Items are not insured or but in most cases tracking is provided. Please let me know in advance if you want to buy shipping insurance or signature confirmation, and I will send a payment request through PayPal. I am not responsible for lost items in the mail or for items that do not arrive on time, as I have no control over what happens after I drop off a package at the Post Office.

I combine shipping on multiple purchases.

* INTERNATIONAL SHIPPING

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility at the time of pick up. Please check with your country’s customs office to see what these additional costs will be before making your purchase. These charges are typically collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse them for additional shipping charges.

It is illegal to declare "merchandise" values below value or mark items as "gifts". US and International government regulations do not allow it.

Please contact me if you have any concern in this regards.
Additional policies and FAQs
For custom sizes and paper options, please convo me.