sophiapip

Rustic | Industrial | Elegant | ~ EVERYDAY JEWELRY ~

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    The shop will be open through Father's Day.

Looking for jewelry that fits your style? Rustic, Industrial, Flirty and Fun, Casual Elegance ... perhaps a little bit of everything? Or maybe you want to get the hubby something that can show off the kiddos' names? Please browse around and let me know what you think, and feel free to ask if you have any questions.

Have questions? Send me a message - I am checking messages daily.

Know someone who would love SOPHIA PIP? Spread the word and Email this to a friend!

Announcement

Last updated on May 12, 2020

The shop will be open through Father's Day.

Looking for jewelry that fits your style? Rustic, Industrial, Flirty and Fun, Casual Elegance ... perhaps a little bit of everything? Or maybe you want to get the hubby something that can show off the kiddos' names? Please browse around and let me know what you think, and feel free to ask if you have any questions.

Have questions? Send me a message - I am checking messages daily.

Know someone who would love SOPHIA PIP? Spread the word and Email this to a friend!

Items

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Sophia Pip

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Sophia Pip

Reviews

Average item review
1 out of 5 stars
(906)
See reviews that mention:
Quality 51 Shipping 124 Customer service 118
  • D. on Nov 3, 2020

    1 out of 5 stars

    This order has not arrived, has not even shipped, and the seller has not responded in any way to my repeated attempts to communicate. Bad on me for not digging more deeply into her reviews as I am obviously not the only one burned by this vendor. Bad on her for not removing herself, her products, and her storefront from etsy.

  • Kylee on Sep 14, 2020

    1 out of 5 stars

    Heartbroken.
    I first purchased the cuff for my husband after our second daughter was born. After our son was born I sent the cuff back and paid to have his name added. Years later we now have another child and I again purchased to add another name. I mailed the cuff and received confirmation that it was received. It has been 3 months and I still have not received the cuff or had any replies from the shop.
    I am heartbroken because our second born has gone to heaven and I originally purchased it when she was a baby. Her precious name was on this cuff. It has a great deal of sentimental value to us. I can’t believe the shop would take payment for the item, acknowledge it was received, then fail to return it or answer my questions. So disappointed.

  • Anonymous on Jun 3, 2013

    1 out of 5 stars

    This vendor never shipped my item. I waited over a month and half until an update in Etsy showed the vendor had marked the item as shipped. When they item didn't show after three weeks, I emailed the vendor. The e-mail produced an automated message that asked for an e-mail to be sent to a private account on GMail. I sent an e-mail as instructed to the GMail account and never received a response. I sent another e-mail using Etsy and received the same automated message. I sent another e-mail to GMail and again no response. I finally opened a case in April with a claim against the vendor. Nothing happened. Neither the vendor, Etsy, nor Paypal choose to take action. I finally contacted American Express who performed a chargeback and opened an investigation. Only then did Etsy respond and attempt to mediate between the vendor and myself. The vendor claimed that they provided a refund to my PayPal account, accept the refund has yet to show after 2 weeks. They sent a screenshot of the refund to Etsy, who allowed the vendor to reopen their site for business. However, I still have neither the items I ordered nor the refund. I have spoken to American Express and they have assured me that a refund would have been posted by now. Please do not shop from this vendor. They should not be allowed to take advantage any other buyers.

  • Anonymous on Jun 3, 2013

    1 out of 5 stars

    This vendor never shipped my item. I waited over a month and half until an update in Etsy showed the vendor had marked the item as shipped. When they item didn't show after three weeks, I emailed the vendor. The e-mail produced an automated message that asked for an e-mail to be sent to a private account on GMail. I sent an e-mail as instructed to the GMail account and never received a response. I sent another e-mail using Etsy and received the same automated message. I sent another e-mail to GMail and again no response. I finally opened a case in April with a claim against the vendor. Nothing happened. Neither the vendor, Etsy, nor Paypal choose to take action. I finally contacted American Express who performed a chargeback and opened an investigation. Only then did Etsy respond and attempt to mediate between the vendor and myself. The vendor claimed that they provided a refund to my PayPal account, accept the refund has yet to show after 2 weeks. They sent a screenshot of the refund to Etsy, who allowed the vendor to reopen their site for business. However, I still have neither the items I ordered nor the refund. I have spoken to American Express and they have assured me that a refund would have been posted by now. Please do not shop from this vendor. They should not be allowed to take advantage any other buyers.

  • Anonymous on May 8, 2013

    1 out of 5 stars

    Never delivered after two plus months. Had to cancel the sale via Etsy forced refund.

  • Anonymous on May 7, 2013

    1 out of 5 stars

    Despite many attempts to contact this seller, I never received the merchandise and was never refunded my purchase price. Terrible way to transact business. I was charged $90 on February 14th and to date (May 7, 2013) have never received the jewelry or a refund of my purchase price.

  • Jennifer on Jun 22, 2020

    5 out of 5 stars

    I purchased three cuffs, and they’re all beautifully made. Thank you Sophia!! I’ll be adding names as our family grows!!

  • bluiis15 on Jun 15, 2020

    5 out of 5 stars

    I CANT WAIT to give this to my husband for Fathers Day this coming weekend!! It is absolute perfection! So unique and wonderful craftsmanship! Thank u so much Sofia!!! ❤️❤️

  • JayLilly125 on Jun 14, 2020

    5 out of 5 stars

    It just as I remember it! Thank you so much for remaking this for my husband. Thanks also for the great communication!

  • mschilleci2 on Mar 20, 2014

    5 out of 5 stars

    Thank you! My daughter loves this. It is truly beautiful and unique!

Shop policies

Last updated on May 11, 2020
Thanks for supporting handcrafted and up-cycled goods!!! I hope you enjoy my jewelry as much as I enjoyed creating them. My goal is for you to have a stress-free purchasing experience so if you have any questions/requests, just convo me!

A free gift of an "anti-tarnish" tab is included with every jewelry purchase. These tabs are non-abrasive, environmentally friendly, and last for 12 months!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
There is a $10 charge for labor plus material cost if you need to resize an item. Most of my pieces are custom made to order, so if you need a custom size (other than the one stated on the listing), please let me know when you place your order.

Your satisfaction is VERY important to me. If you are not happy for any reason, please contact me and I will try my best to make it right. On the unfortunate occasion when you have to return an item, here is the return policy:

All return requests must be made withing 48 hours of item receipt and the item(s) must be sent back and received within 10 business days. Returned items must be in salable condition. Please include your original purchase date and your Etsy name with the return package. Shipping charges are not refundable. Returned items are subject to a 10%-30% restocking fee.
Payment
Please pay within 48 hrs of purchase. If there is no communication or payment completion within this time, the item will be relisted. I change my mind about stuff I buy all the time ... no worries!
Shipping
I ship to your ETSY address so please make sure that you contact me if you would like your order shipped someplace else.
Additional policies and FAQs
A note about cleaning and maintaining your handmade jewelry:
- pieces that are made with Sterling, Copper, and/or Brass can usually be cleaned with a jewelry cleaning dip or cloth. Read the labels on the cleaner before using the product though.
- most jewelry cleaning dip is not safe for pearls, so be sure to read the labels before use.
- clean and condition leather regularly to keep it smooth and shiny; cracking will happen if not maintained properly!