Sophie and Lou

Logan, Utah

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

sophieandlou is taking a short break

Jayme and Lindsay

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Jayme and Lindsay


No reviews in the last year
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Shipping 8 Customer service 3

Shop policies

Last updated on February 7, 2011
Thank you for checking out the shop policies of Sophie and Lou. We want to keep things simple and most importantly...we want you to enjoy your experience with us, so please convo any feedback or concerns and we will get you taken care of!

Accepted payment methods

Returns and exchanges
If you are not happy with your item once it has arrived, please contact us and we will work together on a solution. Items damaged in shipping are out of our control and will not be refunded. If you do not receive your item, we will provide proof of shipping. Tracking may not always be available, especially for international shipping. Once an item has shipped, we will generally not provide refunds or exchanges. However...if you are not satisfied for some reason, we certainly want to make it a good experience for you! Please convo us and we will see what we can work out together.
We accept Paypal, checks and money orders. Once your payment clears, we will ship your package out right away unless otherwise noted. (i.e. made to order and custom items.)
Shipping time for each item will vary depending on the season and whether an item is custom or not. Most items will be ready to ship upon purchase, but will be noted if this is not the case. We will provide the number of days to ship if that is the case.
In the US, we ship via USPS First Class Parcel Mail. The delivery estimate for this service is 2-5 days, and a tracking number can be viewed via your Paypal account.
Internationally, we ship via Priority Mail International. The delivery estimate for this is 6-10 business days.

If you need your order faster, just convo us and we can make arrangments for you.
Additional policies and FAQs
We accept wholesale and custom orders.