SOPHIEetRENEE

Handmade Modern, Elegant and Feminine Jewelry

Lyon, France · 415 Sales

SOPHIEetRENEE

Handmade Modern, Elegant and Feminine Jewelry

Lyon, France 415 Sales On Etsy since 2013

5 out of 5 stars
(105)

Shop owner

Sophie

Contact

SOPHIEetRENEE is taking a short break

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Note from shop owner Hello,

Thank you for visiting Sophie & Renée Etsy Shop.
The shop is "on vacation" for few weeks.

If you have an urgent question, please contact me at sophie [!at] sophie-renee.fr
I'll do my best to answer as quick as possible.

Thank you!

Have a nice day! Enjoy your summer!

Sophie

Note from shop owner

Last updated on Jul 4, 2018

Hello,

Thank you for visiting Sophie & Renée Etsy Shop.
The shop is "on vacation" for few weeks.

If you have an urgent question, please contact me at sophie [!at] sophie-renee.fr
I'll do my best to answer as quick as possible.

Thank you!

Have a nice day! Enjoy your summer!

Sophie

Sophie

Contact shop owner

Sophie

Reviews

Average item review
5 out of 5 stars
(105)
View all 105 reviews

About

Follow your Dreams. Mine is Jewelry.

I have been asked very often where the brand name Sophie & Renée comes from. My name is Sophie, and people call me Sophie so who is Renée ? Do I work with somebody called Renée ? Actually Renée is also me, a part of me, the one that completes the Sophie people knew about until then ! Renée is my second first name and I love it. To create jewels is very personal especially because I follow my inspirations, my tastes, my moods, so what would be better than using my two first names to represent my handmade jewels ?

I decided to create this fashion jewelry brand during Spring 2012. At this time, I was living in Boston, US, with my loved one. We spent two wonderful years there that have been decisive for the coming years. I went to the US with my Engineer in Chemistry skills. I came back as a jewelry artist, a new brand on the way and a great project in mind. 180-degree turn that surprised several people, but don’t we say that life is short and that we should enjoy everyday ? So I took my chance ! All the great encounters abroad, the trips, the entreprenarial mindset that has surrounded us for 2 years (we lived right in between Harvard and MIT), my personal passions, the support of my family and my husband who is an expert in entrepreneurship, and many other things, all these made my personal dream come true!

Back from the US since November 2013, the brand is on its way in France and is now « Made in Lyon », in my lovely studio in the city center, the Croix-Rousse neighborhood known for its artistic atmosphere. I started with Fashion Jewelry in 2013 and I'm now moving forward in my dream project : learning how to make Sterling Silver jewellery

Shop members

  • Sophie

    Owner, Maker, Designer, High Fashion Jewelry

Shop policies

Last updated on April 2, 2013
Thank you for shopping at Sophie & Renée! I'm very happy to welcome you on my brand new Etsy shop !

All items are hand made with custom designs, and with love! I took a leap of faith creating my own business, and I hope you will love my creations.

If you have any questions feel free to send an email. I love hearing from all my customers and I really value your feedback. Even if you just want to say "Hi" please drop me a line, it's a booster to me !

NEW TO ETSY? Here's a helpful guide to making your first purchase:
http://www.etsy.com/help/article/339

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
If you have any questions regarding an item, please contact me and I'll get back to you as soon as possible.

RETURN POLICY - RIGHT OF RETRACTION

I want you to be 100% satisfied with your product.

You can return any product for any reason within 10 days, as long as it is still brand new and unused. Your right of retraction starts from the moment your order is delivered. Shipping fees will be at your charge. I will give you a refund for the value of the item, a credit coupon or exchange the item.

Any product that has been damaged, is not in its original packaging, has packaging that has been worn beyond simply opening the product, will not be refunded.

DAMAGED / LOST ITEMS
If your item arrives with damages or if it gets lost, please contact me before leaving any feedback. Depending on availability one of the following option will be offered:
- shipping of an identical item
- a credit coupon to be used to purchase another item on my store
- a refund (does not include shipping fee)

REPAIRS
Simple repairs or little alterations can be made, in some cases, at no cost (except shipping fees). Please contact me to assess the situation.

We can always work a solution out !
Payment
I accept the following payments : Credit card - Paypal - Checks (France only)

CREDIT CARD : Payment on Etsy is very easy and secure, all you need is a credit card. Your payment will be processed through the Paypal system. Having a Paypal account is not mandatory to proceed with your payment.

Here is a quick tutorial to facilitate your purchase : http://www.etsy.com/help/article/339

PAYPAL
Paypal payment is accepted, with your Paypal account.

CHECKS
If you are in France I also accept checks. Contact me through Etsy email for details.

IMPORTANT: Payments must be done within 24 hours of check out. If you need more time, please let me know. If you really like something in my shop and it is One of a kind, and for some reason you can't pay at the moment, contact me, we can work something out.
Shipping
LOCATION - I ship worldwide, from France, using standard priority mail. After payment is confirmed, items will be shipped within 3 business days. Your order will be shipped to the address provided during checkout on Etsy, and a confirmation message will be sent to you.

COSTS and TYPE OF SHIPPING - The shipping costs are stated in each item’s description.
- For France, items are sent with Lettre Max from La Poste, including tracking. You will be provided with a tracking number when the item ships. (You can ask for a non-tracked shipping, by contacting me)
- For other countries, items are sent through simple priority shipping, with no insurance or tracking.
If you want your package shipped with tracking and/or insurance (may be important for expensive items) please send me an e-mail and I will let you know the extra cost.

AVERAGE DELIVERY TIME
- France : 2 to 4 days
- European Union and Switzerland : 4 to 7 days
- Everywhere else : 2 to 4 weeks
Please note that delivery time can vary considerably from one country to another. The estimation above are not binding.

EXPEDITED - TRACKED ORDERS - INSURANCE
I offer options for expedited / tracked / insured shipping for your items. These options are subject to availability in your country. Additional fees will be charged for expedited and/or tracked shipping.
PLEASE CONTACT ME BEFORE PLACING YOUR ORDER IF YOU WANT ONE OF THESE OPTIONS

CUSTOMS DELAYS and FEES : Every item shipped outside of the EU will have to be cleared by the local custom office before being delivered to the recipient. This process can occasionally create additional delays.

Also, some items might be subject to custom taxes at their arrival. Usually this only happens for orders with a value of over $200. (Please check with your local customs). Such taxes are due by the buyer. Please note that if you refuse to pay these taxes, the item will stay blocked at customs.

To international buyers outside of the EU : I will not mention "gift" on the custom form.
Additional policies and FAQs
ITEMS APPEARANCE

- To keep your jewels as beautiful as they are on their first day, you should avoid direct contact with humidity, perfumes and cosmetics. My advice is to keep them in a small bag or box when you don't wear them, and to not swim or shower with your jewels. They will thank you for respecting these guidelines! :-)

- Items may appear larger in the photos to show details. Please check dimensions carefully prior to purchase.
- The colors of the image can vary widely from one computer monitor to another. Colors may appear to you slightly different than they are. If you are unable to determine the shade or exact color of an item, please contact me.

INVOICE
After your item is purchased, you will be sent, via email, an invoice that will serve as a proof of your purchase.

By purchasing items in my shop you confirm that you have read and accept item descriptions and shop policies.

ALLERGIES
SophieetRenée is not responsible for any allergy developed while wearing its jewels. The elements of the jewels are guaranteed nickel free. The jewels are made of materials that are detailled in each item description and the metals used are not precious metals. For any additional question, please feel free to send an email.

WARNING - CHOKING HAZARD
All items sold on SOPHIEetRENEE store contains small parts that can be very dangerous for young children. Therefore, these items are NOT for children under 3 yrs. Adult supervision is required.
The risk of choking remains significant until the age of 5. The most common items that children choke on are food, coins, balloons and other toys. This is because children put objects in their mouths as they explore their new environments.

Thank you for visiting Sophie & Renée!

Sophie