sophieli

Sophieli Embroidery Studio

Beijing, China · 2142 Sales

sophieli

Sophieli Embroidery Studio

Beijing, China 2142 Sales On Etsy since 2012

5 out of 5 stars
(642)

Shop owner

Sophie Li

Contact

sophieli is taking a short break

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Note from shop owner Thanks for your visiting

I go to home town and will be back at beginning of August.

I will check message box each 2 days to feedback parcel checking.

Regards,
Sophie

Note from shop owner

Last updated on Jul 1, 2017

Thanks for your visiting

I go to home town and will be back at beginning of August.

I will check message box each 2 days to feedback parcel checking.

Regards,
Sophie

Sophie Li

Contact shop owner

Sophie Li

Reviews

Average item review
5 out of 5 stars
(642)
Melissa Huynh

Melissa Huynh on Jul 14, 2017

5 out of 5 stars

ships form china so allow enough time for that. everything was wonderful!

Melissa Huynh

Melissa Huynh on Jul 14, 2017

5 out of 5 stars

shipped on time, color was wrong but sophie did the right thing to correct the mistake

Kiran Dyal

Kiran Dyal on Jul 14, 2017

5 out of 5 stars

They turned out absolutely beautiful. Can't wait to give these to our parents on our big day! Thanks Sophie for the quick turn around and quality finished product!

View all 642 reviews

Shop policies

Last updated on June 7, 2014
Thank you for visting my store. I am Sophie Li, from China :)
My products are all with high quality as same as gifts to my family.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept Paypal only now. Thanks!
Once you approve the design / sketch, the cancellation is not acceptalbe as it is personalized. Please kindly understand.
Shipping
Shipping Method:
It is shipped by China Post Air Mail with tracking# as default shipping method.

Shipping Time:
1.) To USA: It will take around 10 -15 business days. ( around 2~3 weeks include weekend)
2.) To Australia, Canada or Europe (or other countries): It will take 15~25 business days. (normally 3~4 weeks include weekend, some long / far place might take 4 weeks or more.).
3.) If you need quicker ship, for example, DHL ($36 to USA price of April 15th for your reference only ), Fedex, TNT etc, please contact me before order so that I could confirm the freight fees as per order QTY and distance.
Refunds and Exchanges
If your items are damaged or lost by shipping company, please contact me with Proof together for refund.

Once your proof how the item looks, you are happy with how things look with correct your information, refunds are not acceptable as it is personalized. Please kindly understand.
Additional policies and FAQs
If you need a custom order, please send me a message. I will issue a RESERVE list for you. If your order quantity is 6 or more, I will offie you a discounts.

If you approve the design / sketch within 2 days once I send you, normally, it will take no more than 2 weeks from the date of you placing order till I ship it.

There might be little color different as per different cumputer monitor. Mine is Dell (pity not Apple). You can also advice Pantone#, whcih must be listed on Adobe Photoshop CS program. Because I've quit from design studio, pity no pantone book at hand right now.

Gift boxes with ribbon is free, and go with your items together without freight surcharge.