southernbelle972

Bella Ballerina Baby & Children's Boutique

1997 Sales

southernbelle972

Bella Ballerina Baby & Children's Boutique

1997 Sales On Etsy since 2012

1 out of 5 stars
(313)

Announcement   Huge Sale starting 6/20!!!!! Check out the new ready to ship & sale sections..... custom pettiskirts made to order, super full & fancy!!!!!

Announcement

Last updated on Jun 16, 2016

Huge Sale starting 6/20!!!!! Check out the new ready to ship & sale sections..... custom pettiskirts made to order, super full & fancy!!!!!

Brandi and Denise

Contact shop owner

Brandi and Denise

Reviews

Average item review
1 out of 5 stars
(313)
khayse23

khayse23 on Dec 7, 2015

1 out of 5 stars

I hate to leave a review before I even receive the product, but I don't know what else to do. My order was to ship November 20. I placed my order on November 8th. One single pair of pants was all my order was. I contacted the shop via message 6 days ago, still WAY past the ship date, and still have not received an answer back. At this point I suppose I will file a paypal claim to get my money back. It's now December 7th, a month since I placed my order, and the shop has never once contacted me. Awful, awful seller. Please beware!!!

Brandi and Denise

Brandi and Denise responded on Dec 17, 2015

Buyer never messaged us that the item hadn't arrived. When this was posted and Etsy case opened, the shop was closed for vacation. I immediately contacted the buyer, offering a refund or replacement for the item that didn't arrive. A full refund was given promptly. Unfortunately, sometimes things do get lost during shipping and although the buyer didn't purchase insurance- we still refunded in full at our loss. I am sorry that she didn't get her item.

View all 313 reviews

About

Bella Ballerina Baby and Children's Boutique

This shop started as a way to express a little creativity and have some fun and has really taken off into a nice little business. As a stay at home mom, it keeps me sane and lets me have a little something for myself. I love designing, creating and selling things that I dress my own little diva in. I am a former dancer (and did a few pageants) and my mother, Denise, owned her own dance studio. She is an excellent seamstress and helps with the sewing in my shop.

Tweet

Shop members

  • Brandi Totta

    Owner, Designer And Part Of The Creation Team

    Brandi Totta- After staying home with my own children, Bella 4 1/2 & Vince 3, I am returning to teaching in 2014. I love creating and designing for my shop and look forward to being in both the classroom and my workshop this year.

  • Denise

    Assistant

    Denise is my mother and an excellent seamstress. She owned her own dance studio for many years and sewed both pageant and dance costumes. She sews, ships and watches my kiddos while I work in the shop.

  • Bella

    Model

    Miss Bella is the inspiration for the shop and my favorite model!

Shop policies

Last updated on May 29, 2014
Thank you for your purchase... please check the shop announcement for any changes or updates to current turn around times, policies, care of items and more. Purchasing from my shop means you have read these items and agree to honor them.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Paypal, Credit Cards or Money Order
Shipping
Please make sure that your Paypal and Etsy account info is up to date and correct. I ship using this info... if it is not or not a confirmed address, I am not responsible once it leaves my house. I ship USPS only, several days a week. I print labels using Etsy so you have tracking info on your purchase page. The day the label is printed means the item is packed and will leave my home in the next 1-3 days depending on the next pick up. Rush shipping is available.... purchase the priority mail option in the shop. I am not responsible for items lost in the mail but will work with you and the post office to resolve the matter. I am not responsible for delays after the item has left my home. I am not responsible for damage after an item leaves my home. You can purchase insurance if any of this is a concern to you.
Refunds and Exchanges
NO refunds on custom, holiday, seasonal, clearance or personalized items. No refunds because of fit... I either list measurements or you can contact me for measurements. I do not refund due to delays caused by the post office- if I ship when I say I will, then you need to address the issue with the post office. The only refunds I offer if I made a mistake, and under my terms- item will be returned the same way it was shipped in this case and the buyer pays return shipping. If the item is lost in the mail, I will work with you depending on the circumstances- this doesn't mean I will refund, only that I will take the circumstances into consideration.

CANCELLATIONS- contacting me in a message does not mean something is cancelled.... I follow Etsy's guidelines and polices for cancellations that are also posted for buyers. It is the seller's choice to cancel... if you made a mistake, please use the CANCELLATION REQUEST found by your purchase. Etsy will send the request to me and I can get in contact with you and let you know if cancelling is possible. I DO NOT cancel orders after 48 hours since supplies are purchased and items may have been started. I DO NOT cancel orders that have been shipped. I DO NOT cancel orders that have not been sent via a Cancellation Request. This is a busy shop and I cannot do so just by getting a "message".....