SouthernCharmQuilts

Natural Ingredients. Handmade in Alabama.

Alabama, United States · 3855 Sales

SouthernCharmQuilts

Natural Ingredients. Handmade in Alabama.

Alabama, United States 3855 Sales On Etsy since 2009

5 out of 5 stars
(883)
Shop owner

Melanie

Contact

Announcement   HELLO and Welcome! I am so HAPPY you are here!
ESTIMATED PRODUCTION TIME for made to order items = 60 DAYS
<-----------I've got everything organized by category right here. :)

CHECK ORDER STATUS HERE- http://southerncharmquiltblog.wordpress.com/made-to-ordercustom-schedule/

.................................................
Visit my blog
http://www.southerncharmquiltblog.wordpress.com

....................................................
Want a custom quilt? https://www.etsy.com/shop/southerncharmquilts/search?search_query=custom+quilt&order=date_desc&view_type=list&ref=shop_search

Announcement
Last updated on May 15, 2016

HELLO and Welcome! I am so HAPPY you are here!
ESTIMATED PRODUCTION TIME for made to order items = 60 DAYS
<-----------I've got everything organized by category right here. :)

CHECK ORDER STATUS HERE- http://southerncharmquiltblog.wordpress.com/made-to-ordercustom-schedule/

.................................................
Visit my blog
http://www.southerncharmquiltblog.wordpress.com

....................................................
Want a custom quilt? https://www.etsy.com/shop/southerncharmquilts/search?search_query=custom+quilt&order=date_desc&view_type=list&ref=shop_search

Melanie

Contact shop owner

Melanie

View all 277 items

Updates

Today I bought more containers for my scraps while my husband shook his head and rolled his eyes. #southerncharmquiltstudio
This is to be a #weddingquilt to be displayed at the reception.
Pattern is #followyourarrowquilt in throw size. #southerncharmquiltstudio
Up next is a custom breast cancer quilt. sparkling_heart
View all 175 updates

About

WeLcoMe!

My name is Melanie, and I am a quilt making junkie. :)
It's not just a job for me, but my hobby, passion, and addiction.

I opened up my Etsy shop in 2009 just to try and supplement what I had been spending on fabric. I never intended it to become my job, but that was exactly what happened.

By the end of summer of 2010, I couldn't keep up with orders and work a regular job, so I said goodbye to 9-5 and hello to full time quilting. At home. In yoga pants. All day.

My studio is located in the basement of my home in northern Alabama where I live with my two teens and the best husband ever, who gutted our basement and built me a studio of my own.

When you purchase one of my items you are not helping a big business become larger and larger, you are putting food on my family's table, you are helping me send my daughter to college (fall 2016), you are putting shoes on my son's feet. Southern Charm Quilts is my family's sole income. I am grateful for each and every purchase, and I thank you from the bottom of my heart for helping me get to stay home with my family instead of having to leave the house for work.

All of my sewing and quilting is done on a Bernina 550 Quilters Edition machine. I use only the best ingredients I can find and I've had years to get it right.

All of my quilts are made to last and are all machine washable. These are not quilts to stick on a shelf and only bring out every now and then, these are quilts to cuddle up under, to picnic on top of, to love, wipe away tears, wash and then to hand down to your next generation. Lots of time, effort, patience and love goes into each one of them, and I truly hope you will cherish them as much as I do.

I ADORE you sending me your pictures with my lovelies. So please share, share, share. I like to use them in my shop when I can. Email me at mel.tray [!at] gmail.com

You can sign up for my newsletter here
https://madmimi.com/signups/82092/join I periodically send out coupons and info about new products about twice a month.

If you want to create products like mine, I also sell selected patterns and fabrics here in my shop. I love chatting and sharing with fellow quilters, so do not hesitate to contact me, a girl can never have enough friends.

You can find me on:
Pinterest at- melaniestraylor
Instagram - @southerncharmquilts
Facebook - https://www.facebook.com/SouthernCharmQuilts

I blog regularly at:
www.southerncharmquiltblog.wordpress.com
You'll find lots and lots more pictures of my quilts and studio on my blog.

:)
melanie

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Shop members
  • melanie

    Owner

    I love fabric, and QUILTS, and pattern, and all things pretty. Thank you so much for visiting me! Don't forget to say hi. :)

Shop policies

Last updated on January 15, 2016
WHO I AM
My name is Melanie and I am from Alabama. All my items are created in my clean, smoke free home studio by me. I take great care to attention and detail. Everything is made on a small scale. I do not hire anyone to help me...therefore you are getting a real custom handmade item from the deep, deep south.

CONTACT
You can reach me within Etsy here http://www.etsy.com/convo_new.php?to_username=southerncharmquilts
or email me at mel.tray [!at] gmail.com

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I use PayPal or Etsy direct checkout for all transactions.

Alabama residents will be charged sales tax. So sorry, neighbors, I hate this too.
Shipping
Within the US, I ship all my items with the United States Postal Service, mostly using First Class, Parcel Post, and Priority Mail, depending on size, weight and price. NO other shipping methods will be used. If you have preference about shipping methods or would like to have insurance added, please let me know that you would like that and are willing to pay for it.

For international shipments, I ship items with United States Postal Service with Priority Mail only. It is your responsibility to know of any duties or taxes on imported goods. They will be at your own expense.

Once your item has shipped you will receive an email from Etsy with your delivery confirmation number/tracking number.

We are not responsible for replacing or refunding if a package is not located at the delivered location after delivery was confirmed by USPS. If USPS says they delivered your package, they delivered your package.

If your shipment has been lost 30 days in US, 60 days for international, you will be given store credit. Tracking will need to show 'undelivered'.

I recycle my shipping supplies as much as possible and occasionally you will get a package in a box that has been used before.
Refunds and Exchanges
I do NOT accept refunds on made to order or custom orders. Not knowing that you purchased a made to order item will not be an excuse as this info is located in each and every description. Please note that etsy puts '1 available' in each of the listings. This does not constitute a ready to ship item. Read my description to know for sure what you are buying.

If you are unhappy with an item that you purchased from me that is not a custom or made to order, please contact me within 10 days of receipt of item for a refund or exchange. Item will need to be returned immediately (within 10 days), I do not refund shipping costs going to or from, but I will refund the purchase price or exchange the item as soon as I have the item returned and in its original state.

All sizes are approximate and can sometimes be off a little. This is due to the 100% cotton and sometimes the quilting. I cannot guarantee exact measurements. If the measurements of your quilt are off more than 5 inches on at least one side (not combined sides) from size stated in description I will be happy to correct this error.

When you place an order that items can be customized, please give me details for those orders, such as fabric choices or placement, quilt backs or any other decisions that can be made. If you fail to give me details, I WILL take creative freedom with your order. I will NOT track you down for decisions or email you to ask you questions. I will assume that you do not have a preference and use my own judgement. You will NOT be able to return this item or refund just because you don't like the decision I made.

If you have purchased a:
memory quilt
guest book quilt
message block
custom quilt
quilt on a payment plan
and never gave me details or other necessities for me to be able to complete your order you will only be able to get a refund for up to 60 days from purchase date. After that you can only be given store credit. PLEASE NOTE that these are orders where I did not receive what I needed from you to complete your order and not any other type of order.
Additional policies and FAQs
MATERIALS
On the inside of all my quilts is a layer of all natural 100% cotton batting. The finest available. With the exception of my minky dot quilts, on the backs of all my quilts unless otherwise stated is an all natural 100% cotton muslin. Read more about it here https://southerncharmquiltblog.wordpress.com/2014/11/20/all-about-the-muslin/

PAYMENT PLANS
If you need to make payments like a layaway on your order that is fine. How it works is this: You will make your first payment, however much you'd like it to be and the shipping. Your order will have the current estimated completion date. You will then make payments at your convenience and just send me an email when you are ready to make a payment. If your total balance is paid off by the time your estimated ship date is here your order will go out as scheduled. If not, then then another estimated ship date is given for current production time. If you change your mind after you begin the payment plan, no refund will be given, only store credit.

You can read more about my payment plans in detail here
https://southerncharmquiltblog.wordpress.com/2013/08/01/the-payment-plan/

PRODUCTION TIME
Items are made to order unless otherwise stated in the listing. My production time varies from time to time, but I always keep it listed in my shop announcement on the homepage of my shop. You may have to click the 'read more' tab to view it. If you have purchased a MADE TO ORDER item and wish to know when you will receive it you can view my TO DO LIST here https://southerncharmquiltblog.wordpress.com/made-to-ordercustom-schedule/

CUSTOM ORDERS
I frequently take custom orders, so dont be hesitant to contact me with yours.

CARE FOR YOUR ITEM
All quilts are machine washable. All items are machine washable with the exception of crib bumpers. Crib bumpers need to be spot cleaned only. If you must wash them, you will have to iron to get flat again.

WEDDING QUILTS & MEMORY QUILTS
If you purchase a wedding or memory quilt from me and never send me the supplies to create the purchase you made your order will be moved out every 60 days until you do send the supplies. If after two years, I still not have been sent supplies, I will remove your name and order from my schedule (just to keep me from having to constantly move it) and close your order out.

You can still eventually send the supplies and I will make your quilt, but you will not be put on the schedule until you actually do.

Please do not take this as a rush. It is not. It is just to keep my workload straight and to keep me from wasting time looking for your order every month.

If you no longer have the supplies for me to complete your purchase:
before two years, you can still receive store credit.
after two years, you can not.