SoVaLove

Artisan Jewelry, Crystal Specimens, Wall Art, & More

Richmond, Virginia 152 Sales On Etsy since 2015

4.5 out of 5 stars (46)

SoVaLove

Artisan Jewelry, Crystal Specimens, Wall Art, & More

Richmond, Virginia | 152 Sales

SoVaLove is taking a short break

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Note from shop owner A short pause to catch up on all of my custom orders!

Note from shop owner

Last updated on Aug 20, 2019

A short pause to catch up on all of my custom orders!

Jacqueline Campbell

Contact shop owner

Jacqueline Campbell

Reviews

Average item review
4.5 out of 5 stars
(46)
See reviews that mention:
quality 4 shipping 5 customer service 6

About SoVaLove

Sales 152
On Etsy since 2015

From my hands to yours.

SoVa Love was established in 2015 to bring our communities both here in Virginia and our online communities wholesome, earth minded products for the mind, body, and home from my hands directly to yours.

Shop members

  • Jacqueline

    Owner, Designer, Creator

Shop policies

Last updated on January 21, 2019
I strive for perfection, if your purchase is anything but that please contact me within 48 hours of receiving your order.

All sales are final.


We ship tracked with USPS around the world. Don't see your country listed? Please message us for a shipping quote. Message me for other shipping carrier options for your country.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Returns are accepted on a limited, case by case basis. No exchanges. Refunds occur only after a return has been accepted and received by me. I encourage you to purchase a shipping option with tracking when returning an item.

Please contact me within 48 hours of delivery. EU customers please contact me within 14 days of delivery. All return shipping is the buyers responsibility .

If your return is eligible:

Jewelry must be unworn and in the original packaging.

Wall hangings must be unused and in the original packaging.

Crystals and Antiques must be unused and in the original packaging.

No custom work is eligible for return.

No returns or refunds after 15 days.

If you have made a purchase within the last 90 days and have any issue please contact me!

I do my best to describe my items as clear, concise, and honest as I can, color variations between monitor displays and real life is expected. My photos are edited only to clearly show the colors as true to life as possible. If you have any questions about an item for sale in my shop please do not hesitate to inquire more!
Payment
All Etsy approved payment methods including Etsy Gift Cards!

We reserve the right to cancel any order for any reason at any point in processing or creating your purchase.
Shipping
Orders ship in 3-5 days. Domestic purchases can take anywhere from 2 days to 2 weeks to arrive. International purchases can take up to 12 weeks. Please be patient with your postal service!

Return shipping is the buyers responsibility. Members of the EU are responsible for return shipping. EU customers must notify me within 14 days of receipt of goods if you are seeking a return. VAT FEES from your countries customs department is not included in your purchase price. You are responsible, as a customer, for any VAT, customs, or other fees incurred in your country. I am not responsible for these fees nor will a refund be provided because of failure to pay these fees.

Please look on your listing at check out for faster shipping methods.
Additional policies and FAQs
Custom orders are always welcome!

I do not and will not recreate the work of another artist. Show me what inspires you and let me help design something uniquely yours.

I craft by hand every item that is shipped from my workshop in Richmond Virginia, I take great pride in my work. All Jewelry and Wall art are provided a 90 day guarantee from defects. Should a defect arise from anything outside of buyer misuse I will repair your item, replace it with one of equal value at no additional cost to you, or refund your purchase. 

All designs are the sole property of Jacqueline Campbell, are original designs and are not to be duplicated without express written consent.

All photos are copyright protected and owned by Jacqueline Campbell.

More information

Last updated on Jan 21, 2019
Frequently asked questions
Do you ship internationally?

Absolutely!
If you do not see your country listed please contact us.
Please be aware of your countries laws, some items can not be shipped to some countries and it would be impossible for us to keep up with every law for every country. We are not responsible for your purchase of a prohibited item should it be held at customs.

Custom and personalized orders

YES! It is one of my favorite things to do. We do custom dreamcatchers, jewelry (even custom packs of Druzy earrings or cuff links for wedding parties) custom batches of sugar scrubs and more. We dabble in a bit of everything and have been known on occasion to branch out of our realm of typical products, we are always up for a challenge.

Please review our Custom Order policies and contact us with any questions or requests!

Care instructions

DREAMCATCHER CARE

Our dreamcatchers are meant to be hung with real hardware, properly rated 3M hangers or traditional nail/screws. Brightly colored dreamcatchers may fade with time and sun exposure so keep this in mind when hanging. Dreamcatchers are NOT meant to be hung from a rear view mirror, though we are aware this is increasingly popular we can not be held responsible if your dreamcatcher is damaged from excessive sunshine or you receive a ticket or are involved in an accident from lack of visibility.

We will repair all dreamcatchers that are not damaged by misuse within 90 days of purchase.

Care instructions

JEWELRY CARE

While made from non tarnish and nickle and lead free materials I insist that you do not swim or shower with our jewelry on.

Clean with a soft clean and dry cloth, store in a soft lined jewelry box or jewelry roll.

Do not pull on necklaces or pendants or allow children to pull on or put their mouth on necklaces or pendants.

I will repair any jewelry that is not damaged by misuse within 90 days of purchase.

Wholesale availability

For wholesale inquiries please copy, paste, and complete the following in an email (sovalove804@gmail.com) or message to me.

YOUR NAME:
CONTACT INFO:
EMAIL
PHONE
YOUR BUSINESS NAME:
PHYSICAL ADDRESS OF BUSINESS:
PRODUCTS AND QUANTITIES DESIRED:
HOW DID YOU HEAR ABOUT US?:

Gift wrapping and packaging

All of my products come packaged with love and wrapped in packing paper or packaged in recyclable jewelry boxes or organza bags.

What are your return policies?

Please view the policy section on our page for full details. Due to the nature of my work being mostly one of a kind piece and custom my return policy is limited and determined on a case by case basis.

What is your coupon and discount policy?

I occasionally offer sales and discounts for returning customers! Any code provided to you is meant for your use only, codes obtained through a third party are not valid. All sales involved in fraudulent coupon use will be canceled and refunded.