Founded in 2012, SOVRIN is a small company run by Kayla Garland in the country and woods of Wisconsin. All pieces are hand printed with my original artwork and packaged with care by yours truly. I hope that my pieces find you well and provide inspiration and magic in your daily life.
SOVRIN is a Limited Liability Company
Owner, Maker, Designer
I do it all.
If you don't find your answer in my policies/FAQ, feel free to email me on etsy or at sovrinapparel [!at] gmail.com with any questions. But, when contacting....please do so in a polite manner :) Nothing good ever comes from negativity! And I always do my best to respond back ASAP.
Accepted payment methods
- Accepts Etsy gift cards
**BUYERS OUTSIDE OF U.S. PLEASE READ**
I highly suggest adding insurance to your order as shipping overseas has a higher likelihood of mis delivery (though it rarely happens...it's safe to have it covered!) You may purchase insurance during the checkout process where you are able to select your shipping method.
If an incorrect address is provided, if a package is not claimed and shipped back, or simply not delivered there is a shipping fee for me to re-claim the package. The buyer will be responsible for paying this fee. It will either be deducted from the refund, or an invoice will be sent for the previous shipping fee and the re-shipping fee.
Insurance is not available for packages being shipped to: Afghanistan; Algeria; Angola (Cabinda); Belarus; Bosnia and Herzegovina; Burma; Cote d'Ivoire (Ivory Coast); Croatia; Cuba; Democratic Republic of the Congo; Greece; Iran; Iraq; Jordan; Liberia; Libya, Moldova; Montenegro; Nigeria; North Korea; Paraguay; Republic of the Congo (Zaire); Serbia; Sierra Leone; Somalia; Sri Lanka; Sudan; Syria; Togo; Yemen; Zimbabwe.
Please be aware to buyers outside the U.S. that some countries require a fee for purchases above a certain cost in order to collect your package. I am unable to know what fees each of the 195+ countries in the world charge, so please be aware of your countries fees prior to purchasing. I will not be held responsible for any of the customs fees.
I will not mark your item as "gift" or alter the price listed on the package in order to avoid any fees as it is ILLEGAL and I could be fined up to $10,000 for simply marking an item as gift/lying about the COG.
****ALL BUYERS PLEASE READ****
I will not be responsible for any lost or stolen merchandise. I provide tracking for all orders and if the item states it was delivered, then it is out of my hands. Please note that you may easily add on Insurance to your package for less than a couple dollars to ensure your purchase from SOVRIN is delivered safely. You may purchase insurance during the checkout process where you are able to select your shipping method.
I ship via USPS ground shipping. If you wish to have your item shipped priority or express please notify me prior to purchase. Priority shipping (2-3 business days) will cost extra, but varies between purchases. If you wish it to be Express mailed (1 day) this usually costs about $20 extra for U.S. orders.
All order outside the US will be shipped via first class mail. This will take up to 6 weeks to ship. Please remember that countries will hold packages at the border for as long as they see fit and I have no control over the amount time it takes to reach the destination.
Refunds and Exchanges
Please refer to size chart before purchasing to make it easier for the both of us!
Additional policies and FAQs
If you don't find your answer in my policies/FAQ and need to contact me, please do so in a polite manner :) Nothing good ever comes from negativity! And I always do my best to respond back ASAP.
CAN I GET A CUSTOM LARGER SIZE?
Sorry I currently don't do custom sizing. I am able to tailor some styles to a smaller size though, just message me! There will be a small additional cost for my time/work.
WILL YOU DO A CUSTOM PRINT FOR ME/MY COMPANY?
Sorry I don't do custom designs for people, just my own designs. If you would like your logo/custom design printed I suggest going to your local screen printers who specialize in printing logos and designs for organizations and companies.
HOW LONG SHOULD IT TAKE TO GET MY PACKAGE?
Some orders take anywhere from 1-5 business days to make, others are 1-2 weeks. (specific times will be stated in each listing) From then, once shipped orders will take 3-5 business days to arrive (U.S. ground orders) and orders outside the U.S. will take 1-6 business weeks to arrive once shipped.
I THINK MY ITEM(S) MAY BE LOST OR STOLEN, WHAT DO I DO?
If you believe your order may be lost or stolen:
1.) If you live in an apartment complex, ask neighbors and the office if they have seen your package.
2.) double check with your local post office and see if they have come across the package or if there was a sub in for deliveries.
3.) Wait 1-2 days after item has been marked as "delivered" as sometimes the system is just a bit ahead of itself, and your package is still safe and sounds.
4.) As always....message me with any concerns and I am happy to help in any way I can! I want to be sure that it gets taken care of.
WHEN IS MY ORDER SHIPPING?
1.) Go to etsy.com and hover over your icon/"your account" in the top right corner.
2.) In the drop down, click on "purchases and reviews"
3.) From there you can track/rate your order as well as contact me with any questions regarding your order.
SOVRIN is a LLC