soyNsuds

Candles & Wax Melts / Bath & Body Products

Osseo, Wisconsin On Etsy since 2009

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

soyNsuds

Candles & Wax Melts / Bath & Body Products

Osseo, Wisconsin | 6,464 Sales

Announcement    ♥♥ TWITTER ~ www.twitter.com/Soy_N_Suds

♥♥ FACEBOOK ~ www.facebook.com/soyNsuds

♥♥ BLOG ~ www.soynsuds.blogspot.com

Announcement

Last updated on Feb 1, 2020

♥♥ TWITTER ~ www.twitter.com/Soy_N_Suds

♥♥ FACEBOOK ~ www.facebook.com/soyNsuds

♥♥ BLOG ~ www.soynsuds.blogspot.com

Items

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soyNsuds

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soyNsuds

Reviews

Average item review
5 out of 5 stars
(2508)
See reviews that mention:
quality 94 shipping 519 customer service 257

About soyNsuds

Sales 6,464
On Etsy since 2009

A Job That Makes Scents

In 2001 when it was time for my husband to purchase gifts for co-workers, I told him I thought it would be fun to make candles and soaps. I wanted to make up baskets for the wives of his officers and the secretaries he worked with.

That.............is how it ALL began. My, how everything has changed. Back when I started, soy wasn't even offered. All my candles were paraffin. Today I make 100% soy jar candles and 100% soy tarts. My embeds and votives are a soy blend.

My efforts grew until, the spring of 2006, I purchased a retail building in our hometown and thus became Augusta Hitching Post llc. The summer of 2010 I sold my retail building, but my business has thrived. My venues are online, shows, and wholesale.

Every step along the way has been enjoyable and a learning experience. I've prided myself in giving the best customer service and product I can. I hope you enjoy my products as much as my family, friends, and I do.

Be blessed and thank you for reading a small bit about Soy-N-Suds.

Shop members

  • Roxane

    Owner, Maker

    My motto: When you have a job you love you never have to work a day in your life.

Shop policies

Last updated on March 16, 2020
I would love to serve you. You will always find quality products, great pricing but not cheap ingredients, and service with a smile. :) ALWAYS

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
REFUND/REPLACE
If a product is defective or was misrepresented in my Etsy store, convo me and I will either replace the item OR refund the cost of the item.

I will pay "postage" to ship the item back. Please re-use the original shipping materials, if possible.

EXCHANGE
If you purchase a WAX PRODUCT and don't like it, I will exchange the item under the following conditions:
1) YOU pay to ship the original product back. Must be returned in "new" condition.
2) I WILL pay the shipping for the new item to be sent. (It's 50/50)
3) You MUST contact me BEFORE hand so we can set it up.
4) The postmark from you must be within 14 days from my postmark.
Example: If I ship on January 1 and you don't like the scent, contact me so we can set up an exchange. The post mark from you cannot be past January 11. If the postmark is past 14 days, I will refuse the package and have them "return to sender".

IMPORTANT NOTE:
Bath & Body is NOT included in the exchange offer. I'm sorry but Bath & Body products cannot be resold. Purchasing online is a bit of chance when it comes to fragrances.

I will NOT take candles and tarts back for a "refund" because of not liking the scent, I will only do an "exchange". Also, I will only do "one" exchange per order. It can be more than one item, but "one" package from you and "one" new package sent.
Payment
I accept PayPal at the time of purchase or Direct Checkout. Direct Checkout is a secure way to pay by credit card for those who do not use PayPal. WI residents will be charged 5.5% sales tax.
Shipping
♥♥ INSURANCE
Insurance covers damaged products or lost products "while in transit". Please take into consideration boxes that have been delivered and are sitting on your doorstep unattended. They are NOT covered by insurance.

I use USPS first class, priority, and flat rate shipping.

The shipping charges per listing are for ALL costs of shipping. This includes boxes, bubble bags, tape, envelopes, shipping labels, postage, and travel to and from the post office. Etsy also charges fees on shipping which are added to the cost of shipping.

♥♥ INTERNATIONAL SHIPPING - Sorry, we are only shipping to the U.S.
Additional policies and FAQs
Please contact me with custom order requests.

I'm sorry, I'm not taking any new wholesale accounts.

Soy wax has a low melt point and can melt when the weather is hot or if they are left in a vehicle during hot weather. I have never had a problem in the years of sending products but want you to be aware of this if you're ordering in the summertime. Insurance will not cover candles because of melting.

Your order will be packed and shipped right away. You will receive a notification with the shipping information. Please contact me if there is a problem with the shipping or if you have concerns regarding your order.

Thank You