Every product from Sparkle Plug is made to order just for you, so returns and exchanges are not offered in most circumstances. In particular, no refunds are offered for digital downloads. To help you be confident with your online purchase, I offer measurements of the apparel to compare to a shirt you already own to ensure that you choose the right size, write detailed product descriptions, and display accurate photographs of the products. If you have any questions about sizing or colors, don’t hesitate to ask me before you place your order - I am here to help!

I want you to be happy with your experience at Sparkle Plug, and do understand that problems may arise. If you are unsatisfied with a product for any reason, you may be able to return or exchange it within 7 days of receiving it. Returned items must be in unwashed, unused, and unworn condition. You are responsible for return shipping costs. To make a return or exchange, please contact me either directly through Etsy or by email: sparkleplug.etsy [!at] gmail.com, and we can see if we can work something out!

​I accept payments through PayPal or Etsy Direct Checkout, which includes credit cards, debit/bank cards, Etsy gift cards, Google Wallet, and Apple Pay. I will start preparing your order as soon as payment has been received and cleared!

Everything ships free in the US! Orders are shipped through USPS First Class from Utah, USA. I currently only ship within the United States. Apparel orders come with a tracking number so you can be sure of their location. All shipping fees are non-refundable. All apparel is printed to order, so please allow 2 weeks before your order is shipped out!

​Each piece of apparel is hand-printed by me, resulting in each print being unique. Because I print by hand, there may be several inconsistencies in the print - small stray marks, very tiny smudges, or some scattered dots from the screen. The print style is meant to have a faded, vintage look. Expect some light fading after the first wash, but after that it will no longer fade. While there may be very slight differences in all of the prints, the photographs are an accurate representation of the overall product. Also, all computer monitors display colors a little differently, so the actual color of your item ​might vary a bit from what you see on your screen. As for care instructions for your apparel, it’s best to machine wash cold inside out and line dry to prevent shrinkage and make it last.

Digital files and prints are for personal use only. They are not meant to be shared with friends or family, redistributed in any way, claimed as your own, or used for commercial purposes.

If you have any questions, feel free to contact me - I’ll respond to questions and feedback as soon as I possibly can!

All artwork, designs, and photography Copyright ​© Sparkle Plug