sparkover

Please let me know if you aren't happy with your order, and I will do what I can to correct it. Happy customers are important to me!

I will accept returns within 2 weeks (14 days) from the time that the buyer receives the items; jewelry must be unworn and returned in it's original condition. Please return the item in a sturdy box, or in the original packaging. This will help to avoid damage during shipment.

A refund will be given once I receive the item, provided it arrives in it's original condition. The buyer is responsible for shipping fees, insurance on the item etc. when returning it. Shipping fees will not be refunded.

No refunds will be given on custom orders.

Sparkover accepts Credit card and PayPal payments.

Each item is shipped in a gift box, multiple items will be packaged together. If you would like a box for each item purchased please let me know.

All items shipped within the United States are sent First Class Mail with Delivery Confirmation, unless otherwise requested. I will gladly ship Priority Mail or Priority Mail Express if preferred.

ATTENTION INTERNATIONAL CUSTOMERS: Items shipped outside of the United States are sent USPS First Class International Mail. In rare cases it may take up to a month to receive your item if it gets held up in customs; but more than likely it should arrive within 10 - 15 business days. I cannot be responsible for any customs charges or fees that may be applied once your item arrives.

Combined shipping is offered for multiple item purchases.

I cannot responsible for lost or stolen packages, and I also cannot be held responsible if a package does not arrive on time. If you would like to have your package INSURED, please contact me, and I will add the cost of insurance to your shipping costs.

Please contact me at sparkoverdesigns @ gmail.com if you're interested in purchasing my jewelry through wholesale or selling it on consignment!