My goal is to make sure you are satisfied with your purchase! If for any reason you are unhappy with your purchase, please contact me and I'll be happy to work with you.

I accept PayPal. If you would like to pay with another method please convo me.

Don't have a Paypal account? You can still use PayPal to pay for your order. Simply click the Paypal payment button; it will then give you the option to pay with a credit card without signing up for a Paypal account. This allows you to buy from shops that aren't set up with credit card payment options.

I mail first class whenever possible, but if you prefer another method, please let me know in the Notes to Seller box on your transaction page, and I will send you a revised invoice with the additional shipping charges. I try to estimate shipping as best I can, if I overcharge you by $1.00 or more, I will refund the overage to you. My shipping prices reflect packaging, handling and postage. Unless otherwise requested, purchases will be shipped to the address you have on file with PayPal, so please make sure it's up to date.

Items in stock will be shipped within 2 business days. If you have placed a custom order, I will have your order completed within 5 business days, and then shipped within 2 business days after that (total of seven business days). If you need your item quicker, feel free to convo me!

I gladly accept alchemy inquiries and custom orders. If you see something you like by Sparrow Hopes but would like it larger/smaller or in a different fabric, or different strap style, for example, let me know! I'd be happy to work with you to design just to piece you are looking for.

All designs are a copyright of Sparrow Hopes and may not be copied without my consent.