SpecialIndulgence

Heirloom-quality Custom Gifts, Accessories, Home Decor

Altair, Texas

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

SpecialIndulgence is taking a short break

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Note from shop owner Thank you for visiting Special Indulgence! Our shop is currently on Vacation. Please check back in the future.

Note from shop owner

Last updated on Dec 22, 2020

Thank you for visiting Special Indulgence! Our shop is currently on Vacation. Please check back in the future.

Sandi and Betty Walker

Contact shop owner

Sandi and Betty Walker

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About SpecialIndulgence

Sales 14
On Etsy since 2012

Our business is a family affair!

Welcome to our shop! We're a Mother-Daughter team, in business since 2005. Our focus is creating unique, luxurious heirloom-quality items and providing great service to our customers. Everything is handcrafted by us, in our shop. Your satisfaction is our goal. We want our customers to be happy and feel comfortable shopping with us.

I come from a creative household, and learned about sewing, crochet, and hand embroidery from my mom and grandmother. My mom Betty made beautiful wardrobes for both herself and me, and I had the best dressed Barbie on the block, thanks to her. Then there were the gorgeous, handcrafted Christmas stockings for all the kids in our neighborhood, life-size award-winning Christmas figures for our yard and door decorations...and so much more.

I started sewing when I was in 3rd grade, by making a hand puppet from my own pattern. Soon I was making doll clothes, and by junior high I started sewing my own clothes. While I still enjoy sewing, my favorite thing is creating special embroidery designs.

We've built a business around our creative skills and now we have the joy and honor of making things to help our customers celebrate the special moments in their lives.

Shop members

  • Sandi (the Daughter half of our team)

    Creator, Photographer, Customer Service

    I'm so lucky & blessed to have a business that allows me to express my creative side, especially my passion for embroidery. It's a joy to make things that our customers love as much as we do.

  • Betty (a.k.a. Mom)

    Creator, Marketer, Shipper

    Mom is wonderfully talented, and a very savvy business partner. She's the best seamstress and yarnwork artisan that I've ever known, a successful business owner in her own right...and one smart cookie too!

Shop policies

Last updated on April 5, 2016
❀ We offer luxurious handcrafted gifts, clothing, and home decor items for all occasions (wedding, baby shower, birthday, anniversary, etc.). Some of our designs are one-of-a-kind; others are produced in small, and/or limited edition quantities. Each item in our shop is personally made by us. As with all hand made items, slight variations may occur. Also please note: Colors displayed can vary on different computer monitors.

❀ Please carefully read item descriptions, review pictures and size charts (if applicable) for the item(s) and measure carefully.

❀ Please double check all your order information for accuracy including:
* SPELLING OF ANY PERSONALIZATION OR MONOGRAM
* SIZING/MEASUREMENTS
* DELIVERY ADDRESS

❀ We’re happy to create custom and personalized orders just for you. If you have a special request, just use the "Request Custom Order" button to receive information and pricing.

❀ Ready-made items are usually shipped in 3 to 5 BUSINESS DAYS from receipt of your payment. Custom or Personalized items are not made until you order them; it can take up to 4 WEEKS to finish a made-to-order item, before it is ready to be shipped. We begin working on your item(s) as soon as we receive your COMPLETE order and payment.

❀ We will happily answer any questions you may have, but please take a few moments to read through our shop policies. Feel free to contact us if you have further questions before making a purchase from our shop.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
❀ If your order is damaged during shipping, we will refund your original purchase price or replace your item(s). Please email us within 3 DAYS of receipt of damaged goods for further instructions and a return authorization number.

❀ If you are unhappy with your purchase, we will work with you to make it right. Please email us within 3 DAYS of receipt of your item for further instructions and a return authorization number. However, CUSTOM and PERSONALIZED items CANNOT be returned.

❀ PLEASE NOTE: Any exchanges or refunds will be sent after we have received original item back from the buyer.

❀ We’re happy to create custom and personalized items just for you, however, please understand that CUSTOM and PERSONALIZED items CANNOT be returned. So before placing your order, please consult the size charts where provided. Measure and spell carefully!
Payment
❀ All prices are posted in U.S. dollars. Full payment must be made at the time your order is placed. Once full payment is received, your order will be processed.

❀ We accept PayPal and Credit Card payments through Pay Pal. If you do not have a Pay Pal account you can still pay by credit card through Pay Pal. Just click the "pay by credit card" button.
Shipping
❀ All US orders are shipped US Postal Service First Class Mail, with delivery confirmation or Priority Mail with tracking, depending on weight; First Class US orders usually arrive 3 to 5 days after they are shipped. US Priority Mail orders are usually received 2 to 3 business days after mailing.

❀ If you would prefer a different method of shipping or want to add insurance, please contact us BEFORE placing your order and we will be happy to accommodate you.

❀ All international orders will be sent US First Class Mail up to the US Postal Service weight limit. All items that exceed that weight limit will be shipped US Postal Service Priority Mail International.

❀ IMPORTANT NOTE: Please be sure you provide us with your correct shipping address! We will use the address you provide during checkout.

❀ Orders shipped to incorrectly provided addresses can be re-shipped at the buyer’s expense. Shipping charges for items shipped to incorrectly supplied addresses will not be refunded.

❀ ATTENTION INTERNATIONAL BUYERS~~
We will gladly ship internationally. But please do not ask us to mark your order as a “gift” on the customs form. That is mail fraud, and can result in large fines.

❀ All customs, duties, fees and taxes are the buyer’s sole responsibility. Customs/duties and local tax charges may apply; be sure to check with your local authorities on import questions.
Additional policies and FAQs
❀ Feedback: We greatly appreciate it when customers leave reviews. Please let us hear from you!

❀ We always do our best to provide you with great service. We want you to be happy. If there is an issue with your order, please contact us right away, and allow us to help resolve it before you leave feedback.

❀ All of our items are created with care, passion and attention to detail, using high quality materials, in our smoke-and-pet-free shop.

❀ All designs, creations, images, and photos are copyright protected by Special Indulgence and may not be reproduced in any form. Thank you for respecting this.