MelissaDawnArts

Cat, Dog & Coffee Art and Gifts by Melissa Dawn Art

Hayward, California | 1705 Sales

MelissaDawnArts

Cat, Dog & Coffee Art and Gifts by Melissa Dawn Art

Hayward, California 1705 Sales On Etsy since 2008

5 out of 5 stars (836)

MelissaDawnArts is taking a short break

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Note from shop owner Thank you for a great holiday season; all orders will ship out in the next few days, I hope everyone has wonderful holidays!! ~Melissa

Note from shop owner

Last updated on Dec 13, 2018

Thank you for a great holiday season; all orders will ship out in the next few days, I hope everyone has wonderful holidays!! ~Melissa

Melissa Dawn

Contact shop owner

Melissa Dawn

Reviews

Average item review
5 out of 5 stars
(836)
See reviews that mention:
quality 54 shipping 106 customer service 131
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Shop policies

Last updated on November 16, 2018
Thank you for visiting my Etsy Shop! If you have any comments or questions, please don't hesitate to contact me :)

Items purchased from my shop are for personal use only-- they may not be resold or altered and resold without my express permission in the form of a written contract.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want my buyers to be completely satisfied with their order! If there are any problems, please contact me immediately before you leave feedback. I would like to work with you to resolve any issues!

I accept returns on a case-by-case basis if you contact me within 7 days of delivery. I do not charge a restocking fee, but the cost of shipping the item is the buyer's responsibility. Items damaged during transit will only be refunded if insurance was purchased for the order-- First Class Mail, the default shipping method, is not insured.
Shipping
We strive to ship items within 3 days of purchase, but as all items are handcrafted to order by Melissa, it often takes approximately a week for your order to be completed and shipped. International orders are shipped out specially once a week, so they may take longer. If you need your item faster for a specific event, please feel free to Convo us and let us know!!

We have really shortened the list of countries we ship to, but if you are a past customer from a country not currently listed let us know and we will be happy to put in a reserved listing just for you :)

Most domestic items are shipped via USPS First Class, which should arrive in 2-10 business days after the package is shipped, depending on your distance from the Bay Area in California, USA. I am happy to give you a shipping confirmation once I have shipped your item(s) IF you request one in the "Notes to seller" section or Convo me.

International orders are also shipped via USPS First Class, and depending on your location, should arrive in 1-3 weeks. However, international orders can take up to 6 weeks to be delivered! INTERNATIONAL CUSTOMS & TAXES ARE THE BUYER'S RESPONSIBILITY and may need to be paid before you can receive your package.

Both domestic and international orders can be upgraded to Priority Mail, or have insurance and/or delivery confirmation added; contact me and I can send you an invoice for the additional shipping cost. I highly recommend upgrades if you are in an area or country with unreliable mail service; once the USPS takes possession of your package, it is no longer under my control and I cannot be held liable for mail service problems!
Additional policies and FAQs
I am happy to create custom products for items you see in the shop or items you may want created. For example, I made the bridesmaids in my wedding cameo necklaces to match their dresses-- which was the perfect wedding accessory AND bridesmaid present!

I'm also happy to fill wholesale orders. For more information on those, please contact me at melissadawnart[*at*]gmail.com!