Pottery made in Ottawa, Canada by Laura Stephen

Ottawa, Canada

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Shop policies

Last updated on February 4, 2011

Accepted payment methods

Returns and exchanges
All items are final sale. Please convo me if you have any questions prior to purchase/payment.
Payment is accepted in the form of PayPal or money order (please contact me first). PayPal payments are expected within 3 days of purchase, and money orders within 10 business days.

If you live in the Ottawa area, and would like to arrange pick-up, cash is also an option, but please convo me if you'd like to go this route.
Free pick-up available if you are in the Ottawa, ON area; talk to me!

I try to give my best guess, but my shipping estimates may be off. If I underestimate, I will pay the difference; if I over-estimate the cost of packaging and shipping by more than $1, I will issue you a refund. I will ship withing 3 business days.

Shipping will mainly be through Canada Post, though FedEx is a possible alternative for larger parcels. If you required faster shipping or a tracking number, we can upgrade your shipping, at your cost (this is generally $10-15 more).

Customs fees are the responsibility of the buyer. Thanks for your cooperation!