SpinJones

Colourful fluff & sparkly stuff for spinners & felters

Bethesda, United Kingdom
| 7,195 Sales | 5 out of 5 stars 5 out of 5 stars

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Has a history of replying to messages quickly.

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Average review rating is 4.8 or higher

Announcement    Currently, all international orders are sent from the UK with standard Airmail which unfortunately does NOT include tracking. Please use the drop-down menu to UPGRADE to Tracked & Signed for. (If your postal service offers a tracked service without having to sign for the mail, I'll use this service instead)

I'm on Instagram as spinjones. I'm no longer using Ravelry due to the accessibility issues. Please contact me through the Etsy shop.

Announcement

Last updated on Aug 9, 2022

Currently, all international orders are sent from the UK with standard Airmail which unfortunately does NOT include tracking. Please use the drop-down menu to UPGRADE to Tracked & Signed for. (If your postal service offers a tracked service without having to sign for the mail, I'll use this service instead)

I'm on Instagram as spinjones. I'm no longer using Ravelry due to the accessibility issues. Please contact me through the Etsy shop.

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Lora Jones

Contact shop owner

Lora Jones

Reviews

Average item review
5 out of 5 stars
(2274)
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Shop policies

More information

Last updated on May 11, 2022
Frequently asked questions
Will you combine my order if I place another order on the same day (or before you send the first order)?

YES! But please please please leave me a note.
I'll refund you the extra shipping.

If you are in CANADA or NON-E.U Europe I won't combine orders unless you ask me to. I may contact you to ask what you'd like me to do. Leaving me a little note will help speed things up! :)

E.U customers - We're going to be working trial and error for a while aren't we. Always best to leave me a note.

Can you mark the CN22 Customs label as 'gift' so I don't have to pay VAT?

NO.
Please do not ask me to do this. Your items will be marked as 'Sale of goods' and you are responsible for paying the VAT and handling charge for your country. Booooo!

My order hasn't arrived and I'm getting worried. What should I do?

Don't worry! Message me here on ETSY and let me know that your order hasn't arrived. We'll take it from there. Sometimes there are strikes, bad weather, and general mistakes that can really delay a parcel.

ETA: Also Coronavirus safety measures are in place world-wide and this will delay your parcel. Delays can take MONTHS.

Do you do wholesale?

I'm not currently offering wholesale.

How do you package your fibre?

Most of my fluff is packaged in clear cellulose biodegradable bags that I buy from Eco-craft.co.uk. My hand dyed braids/tops are wrapped in tissue paper.

''These bags are made in the UK from cellophane film that has been accredited biodegradable & compostable to 'BS EN 13432' and 'OK Compost'. They are also approved for Anaerobic digestion (ISO 15985) & Marine biodegradation ASTM D6691-09. The film has also tested to ensure that once composted there are no adverse effects on the plant growth''

The teeny samples that I send with all my orders are packaged in a little PLA bag which is vegetable-based.

What sort of mailers do you use?

I am currently using Kraft paper mailers with kraft paper tape to make it extra secure. If I run out or the supplier is out of stock (hey, this things are popular) I'll use a grey recycled plastic mailer instead.

How do you send your parcels?

I want to support my local Post Office so I buy my postage from them at the counter. This helps support my little community. EU orders are sent using Etsy's in-house shipping and are processed in the PO.