spinjsteele

Jen's Handspun

Saint Maries, Idaho 12 Sales On Etsy since 2010

0 out of 5 stars (11)

spinjsteele

Jen's Handspun

Saint Maries, Idaho | 12 Sales

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shipping 2 customer service 5

Shop policies

Last updated on March 16, 2011
Welcome! Thank you so very much for supporting my small shop. You make it possible for a mother to stay at home with kids who are happy and healthy.

Accepted payment methods

  • Money Order
Returns and exchanges
My intention in running this business is to provide beautiful products that will delight and inspire you in your own creations, while providing a second income for my family. I want you return business. I want you to tell all your friends. To that end my return policy is a 100% Satisfaction, Money Back Guarantee. If you are unsatisfied for any reason I will take the item back and return your money, including postage both ways, no questions asked. The item must be in its original form (as you received it), but if you have already started using a skein of yarn, please convo me as soon as there is any problem and I will work with you.

Please let me know if you have a return, so I can give you specific instructions.
Payment
I take paypal and money orders. Please initiate your paypal payment within 2 days. If you would like to pay by money order, please convo me, so I do not cancel the sale. Money orders are due to me within 1 week. Convo me if you will be late. Life happens, I get that, just let me know asap. Transactions not paid for within 3 days (paypal) will be canceled.
Shipping
I will ship approx twice per week. I am a homeschooling Mom who lives an hour from town, so I can't do daily shipping. I will use the cheapest method and always include delivery confirmation. Let me know if you want something different before you pay the invoice.
Additional policies and FAQs
Measurements for yarn are approximate. Please understand that my yarns are made of natural fibers. Please make sure you will have enough to complete your project as most of my yarns are One Of A Kind creations and are not reproducible.