SpiritedEarth is taking a short break
Accepted payment methods
Returns and exchanges
If you are unhappy with an item, for any reason,please contact me *before* leaving feedback if you have an issue!
I want you to be happy with your purchase, please notify me(convo thru etsy) ASAP to arrange a return.
Items can be returned for a refund (less shipping costs)
but you need to contact me first and return the item within a reasonable time frame..1 week(7days)preferably, of receiving the shipment.
items that are held for a lengthy time will not be refunded.
**Buyer is responsible for return/exchange shipping fees.
Please notify me within 4 days of receiving the item if there is breakage or any problem with your order.
Every effort is made to pack all items well to ensure not only that it reaches its destination safely but, in the event that breakage does happen, UPS/USPS will honor the claim.
i accept payments through PayPal on Etsy, if this is a problem please convo me and i will see how can be done to help you. e-checks must clear before shipping - please keep in mind that if you are using these and not credit or balance from Paypal it takes 4-9 days to clear these checks, delaying your package.
Larger items or orders ship UPS,includes insurance up to $100.
If you require an item by a certain time please convo me upon purchase so i can process your order immediately as i currently only ship once each week...shipping can be upgraded to priority mail for an extra fee.
Unfortunately i have no control over the shipping companies,routes and times, if you do not receive your order please convo with me so i can adjust your order.
Please note that i ship only one day a week..