Unique Handmade Wood Creations

splatteredwithpaint is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

splatteredwithpaint is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 25, 2011

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Welcome to Splattered With Paint, your source for unique wooden handmade wedding, nursery and home decor

Accepted payment methods

Returns and exchanges
I create all of my products with care, love and patience. I enjoy this process. It is my goal that each customer recieves an item they will love and adore. These items may be wood, but due to the delicate designs, they are fragile. Please contact me if your order is damaged in shipping so that we can work out a happy solution. I stand behind my work and will replace or repair orders damaged due to shipping.

I am not responsible for orders damaged in your care.

Customized orders are not returnable, as they cannot be resold. It is my practice to send photos of your order prior to shipping for customer approval so that you know exactly what you are getting, and can ask for any changes prior to shipping.
Payment is due within 48 hours of purchase. Paypal is the preferred and recommended form of payment. Instant transfers only, please no Echecks. If payment does not show up on my order pages within the 48 hours, you will need to contact me when it clears to give me the heads up to ship. Items not paid for within 48 hours will be relisted and order will be considered cancelled.

Weddings only: For bulk orders related to custom wedding favors, 50% deposit is required at time of order. I will send you one sample that is made according to your color spec, size, etc. Upon approval of the sample, the remaining 50% is required within 48 hours for completion of your order.
Orders will typically ship within 5 to 7 business days from the scheduled date to start your project, unless otherwise specified in direct convos (this applies to bulk orders). Please keep this in mind if you are in a hurry or just a tad impatient. All orders are custom made as the orders are submitted or scheduled. Allow additional time for shipping. Please contact me prior to ordering to discuss time frame and scheduling. I will happily answer any questions you have, and accomodate you to the best of my ability.

I will always ship to the address that is provided through Etsy unless otherwise noted. I will not be shipping to Paypal addresses unless it is noted on your Etsy checkout. I do not insure them, PLEASE, insurance can be added for an additional amount at your request. I personally deliver all packages myself directly inside the post office.

All shipments go out in boxes to protect the items shipped. In most cases, USPS Priority Flat Rate Boxes will be used when purchasing more than one item. If you desire tracking, please let me know, as this is available through USPS for $0.70 (this is their rate, not mine) and will be added to your order.

All shipping rates for single items are estimates which include the box expense if not shipped flat rate. I intend to run a clean shop, where you are only asked to pay the shipping expense I pay to USPS. Any overcharges related to shipping will be refunded (less the standard Paypal percentage).
Additional policies and FAQs
I am a one woman shop. I take pride in the skill needed to create your orders and stand behind my work. The items I create take patience and skill, and plenty of time. Rain causes delay due to humidity affecting the drying of primer and paint. I do not ship any items that are below my standard.

Bulk orders, wholesale, and consignment: Please convo me for specific inquiries.