splendidcolors

Splendid Colors Laser Cut Designs

California, United States · 885 Sales

splendidcolors

Splendid Colors Laser Cut Designs

California, United States 885 Sales On Etsy since 2009

5 out of 5 stars
(197)

Announcement   I make laser-cut jewelry, souvenirs, Christmas ornaments, and tree toppers. My designs represent many cultures: Steampunk, Mexican (Day of the Dead), Japanese (sakura, maneki neko), Italian, San Francisco, San Jose, Scottish (thistle), French (fleur de lis), cat lovers, quilters, and more.

Due to technical issues with the Direct Checkout credit card processing, I have temporarily turned this feature off. PayPal is still available to make your purchases. I apologize for not being able to offer non-PayPal credit card purchases right now, but Etsy is busy resolving this problem.

If you saw something at a show that isn't in the shop, it might be too new to have had a photo shoot yet, or it might be waiting for a reshoot. Please Convo me and ask! Also ask for colors not shown.

Please read my store policies carefully before ordering. Please read item descriptions and ask questions if anything's unclear or you want more of an item than is listed for sale.

I registered a whole family of SplendidColors spinoff shops but am not currently using them: SplendidColorsLaser, SplendidColorsTieDye, and SplendidColorsPhoto.

Announcement
Last updated on Jul 7, 2016

I make laser-cut jewelry, souvenirs, Christmas ornaments, and tree toppers. My designs represent many cultures: Steampunk, Mexican (Day of the Dead), Japanese (sakura, maneki neko), Italian, San Francisco, San Jose, Scottish (thistle), French (fleur de lis), cat lovers, quilters, and more.

Due to technical issues with the Direct Checkout credit card processing, I have temporarily turned this feature off. PayPal is still available to make your purchases. I apologize for not being able to offer non-PayPal credit card purchases right now, but Etsy is busy resolving this problem.

If you saw something at a show that isn't in the shop, it might be too new to have had a photo shoot yet, or it might be waiting for a reshoot. Please Convo me and ask! Also ask for colors not shown.

Please read my store policies carefully before ordering. Please read item descriptions and ask questions if anything's unclear or you want more of an item than is listed for sale.

I registered a whole family of SplendidColors spinoff shops but am not currently using them: SplendidColorsLaser, SplendidColorsTieDye, and SplendidColorsPhoto.

Kathryn Hedges

Contact shop owner

Kathryn Hedges

Halloween Jack O Lantern Kit for LED Tealights
US$9.00
Gothic Industrial Christmas Ornament
US$9.50
View all 62 items

Reviews

Average item review
5 out of 5 stars
(197)
Angi Dixon

Angi Dixon on Jun 27, 2016

5 out of 5 stars

I really like the detailed art work, yet the simplicity of the design. Great artist, seller, and person!

Angi Dixon

Angi Dixon on May 21, 2016

5 out of 5 stars

Perfect is as Perfect as a pair of earrings are!! I appreciate your wonderful talents and kindness... Also, great communications with Spendidcolors!!! Thank you :)

Angi Dixon

Angi Dixon on May 21, 2016

5 out of 5 stars

These are great! Art work is absolutely fantastic... Thank you very much :)

View all 197 reviews

About

Creating designs that celebrate the cultures of the SF Bay Area since 2011

I joined TechShop San Jose when it opened in September 2011 and my first project was Steampunk Christmas ornaments to decorate the historic Ainsley House in Campbell, CA. Someone asked if I sold those ornaments, and I realized I had a product for Etsy! Since then, I've diversified my product line and joined the SF Etsy Street Team. But the most popular items I sell are the Steampunk Christmas ornaments and tree toppers.

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Shop members
  • Kathryn Hedges

    Owner, Maker, Designer

    I'm a Maker who grew up in a DIY household making art. I discovered TechShop's laser cutters in late 2011, and started applying my graphic design skills to create Steampunk, Gothic, and other designs.

  • Suzette Davidson

    Executive Assistant

    Suzette is a talented costumer and Vintage clothing aficionado who is helping me while she gets her own costume and Vintage wardrobe business off the ground. You may know her from the Dickens Faire as Mrs. Malvena Pearl.

Shop policies

Last updated on July 7, 2016
Splendid Colors helps you express your cultural identity creatively with original and traditional designs from cultures the cultures of Italy, Mexico, France, Scotland, America, and Japan -- plus Steampunk and Gothic.

I want you to be more than satisfied with your items--I want you to be thrilled by something unique that lives up to its marketing and brings a smile when you see it.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
PayPal welcome here! I accept credit cards via Etsy's Direct Checkout when that feature is available. Sorry, no checks, money orders, or COD except for established wholesale accounts.

WHEN PAYMENT IS DUE: All payments on orders must clear before shipping. If we agree on a custom order, I will not begin design work until payment clears for the custom item listing (or at least a non-refundable design fee).

TAXES: Sales tax is added to purchases in California at the current rate.

CUSTOMS: You are responsible for any fees or delays associated with Customs for your international shipment. Please do not request that I mark your purchase as a gift. Please familiarize yourself with any import restrictions or typical Customs delays before ordering. Orders for non-permitted items will be canceled.

CANCELLATION: Orders for non-custom items can be canceled before shipment, and your entire purchase price and shipping will be refunded in full to the original form of payment. Cancellation of custom items is only possible if I have not begun work on your item. A partial refund may be possible depending on the exact circumstances.
Shipping
I use USPS First Class Mail with upgrades available for USPS Priority Mail (2-4 business days). Shipping includes insurance for the full value.

If you don't receive your order within a reasonable time after mailing, please check your tracking, in case it is at your local post office. I'll be happy to help you troubleshoot or replace your order.

SHIPPING NOTIFICATIONS: Shipping notifications are automatically generated when I print your shipping label. If I print your label after 5 p.m. Pacific Time, USPS may not collect your package from the mail drop until 6 p.m. the next working day.

EXPECTED SHIP DATES: Shipping dates are calculated automatically based on estimated times in the shipping profile, not actual production time based on my order queue, stock levels, or customization. If you need something sooner, please Convo me before placing your order so I can see if it is possible to ship earlier. If you are traveling and don't want your package to arrive early, also Convo me about that.

PACKING: I pack all items thoroughly to avoid crushing or shifting in transit, as well as enclosing water-sensitive items in a plastic bag to protect from moisture.

RECEIVING PACKAGES: You are responsible for providing an accurate address and taking delivery of your items from the shipper (almost always USPS). Please schedule your shipments so you will be in town to accept them.

INSURANCE: I insure all orders over $25 that are shipped via First Class Mail. Priority Mail is automatically insured to $100 and larger orders will be insured for full value. If an item is lost or damaged in shipping, you agree to provide any documentation required for an insurance claim.

COMBINED SHIPPING: I'm still trying to get the hang of combined shipping calculators. If you order multiple items and the postage seems unreasonable, please Convo me and I will either set up a reserved listing for you with appropriate shipping or refund the excess shipping.

OVERNIGHT DOMESTIC SHIPPING: Please contact me BEFORE placing an order and requesting overnight shipping. I may not be able to assemble your order in time to ship, and in any case, I would need to invoice you for overnight shipping (minimum $50 via USPS). Overnight orders placed without prior authorization (and payment) will be canceled due to previous fraud attempts.

INTERNATIONAL SHIPPING: There have been many changes to international shipping. I typically ship First Class but can get quotes for Priority. A 7-ounce package (medium tree topper) will be at least $40 USD.

CUSTOMS: You are responsible for paying applicable Customs fees/duties and for knowing how long it takes for items to clear Customs in your country. If you order an item I can't legally ship to your country, I will notify you and cancel the order with a complete refund. I do not mark items as gifts or claim less than the purchase price to try to evade Customs duties, as this can lead to bigger problems. I can't take responsibility for timely release of orders from Customs, just shipping by the agreed-on date.

OTHER CARRIERS: I prefer USPS, but other carriers are available IF you request this service before placing your order. If the cost is substantially more than my discounted USPS rates, you will need to pay the difference. If you select FedEx, please let me know whether your shipping address is a business or home and provide a contact number.
Refunds and Exchanges
Your satisfaction is my goal! However, what this means in handmade is different than at a department store, because most items are assembled to order or even custom-made.

My item descriptions include sizes, materials, and colors to accurately represent what you will receive. You can ask me about the items in my shop--or your dream custom commission--to make sure you understand what you will be getting: colors, sizes, materials, and quantities of items in sets. (Don't worry if it sounds like a silly question, because I'd rather answer a question before shipping your order than get an unhappy email later.)

I'll even send draft sketches or snapshots of work in progress as needed.

If you have a deadline, let me know, and I will make sure to ship in a timely manner or let you know I can't fill your order in time. (However, I can't guarantee the USPS or weather delays.) Please give me a deadline that includes any time you need to complete your project with my items. For example, if the wedding is on the 15th but you need 3-5 days to paint and assemble your unpainted cardboard gears, tell me you need the gears by the 10th, not the 14th.

So the only surprises you should get when you open the box are good ones!

If that isn't the case, please contact me as soon as possible (in any case, within 7 days of documented receipt of your order).

If I made a mistake on your order, I will make a full refund or ship the correct items at no cost, if that will resolve the situation. By "my mistake," I mean:

* Items received are not the items ordered
* Items were not shipped by the agreed-on date and missed a deadline we discussed (refund only)
* Items were sent to an address other than what appeared on the order
* Item listing was faulty (item not as described)
* Items weren't packed properly
* Items have defects in materials or manufacture

If your items are lost or damaged in shipping, even though the address was correct and I packed them properly, I am happy to offer a refund if you can provide information to collect the shipping insurance.

However, I can't offer refunds for:

* Color mismatching (due to variations in monitors, paint application, etc.)
* Buyer's remorse
* Misunderstanding an item description
* Seasonal items within 1 week of the holiday
* Late delivery for reasons out of my control (hurricanes, mail carrier error, customer gave wrong address, buyer on vacation when delivered, etc.)
* Missing a deadline you didn't tell me about
* The deadline you gave me didn't include your own processing time before the event
* Customs delays on international shipments
* Dissatisfaction about an aspect of a custom item that I specifically stated could be problematic (i.e. cardboard props must be packed properly for transport, not on the bottom of the truck under boxes of gear).
* Customer "strength testing" items and breaking them
Additional policies and FAQs
I enjoy collaborating with buyers to create something truly unique that suits them perfectly. I also sell wholesale on a case-by-case basis and am considering joining Etsy Wholesale. Please Convo me for details.

PARTS SALES: In the past, I have sold bulk shipments of cardboard gears to other Makers. However, as of November 1, 2013, this is only available February 1 to September 1, and turnaround time will be based on other schedule constraints such as vending events and wholesale orders of finished goods.

MATERIALS: My ornaments and toppers are made from upcycled corrugated cardboard shipping boxes, as documented in the listings. The surfaces of these materials vary, and corrugations may be visible. Ornaments and other decorative items usually have a front and back side, with construction and/or possible surface defects on the back. If you plan to hang your item where the back will be visible, please discuss this so I can make the back as visually appealing as possible given the methods of construction.

Items made from other materials, such as MDF or acrylic plastic, are also subject to having a front and back. Jewelry pieces will have a smooth back without etched decoration, and tree toppers will have hardware attached visibly. If you need a double-sided tree topper for a free-standing tree that is not against a wall, Convo me and we can do a custom listing.

CUSTOMIZATION: I am happy to substitute other colors of gears, ribbon, etc. at no extra charge for the same level (standard/premium). Most holiday decorations are made to order anyhow. However, if the alternate colors are not in stock, there may be a delay in production for painting; I will notify you if this is the case.

PRIVATE LISTINGS AND HOLDS: I am happy to make you a private listing to
* Save you the trouble of specifying colors etc. that we already discussed in a Convo
* Reserve a specific item
* Keep a commission hidden from a gift recipient who might see it on Etsy

However, private listings for stock items (i.e. a Steampunk Tree Topper in Warm Metallics) will only hold your unpaid listing for 24 hours between Thanksgiving and the Christmas shipping cutoff. This has been a logistical problem in past years and is not fair to other customers who are ready to pay.

COLOR MATCHING: I am happy to provide the brand and color of any paint I use, but I can't guarantee an exact match to paint applied over other materials and other primers. Color mixing is not available, except for flat-pack items that can be painted with house paint before laser-cutting (and will have a contrasting dark edge). Due to monitor variation etc. I can't guarantee exact colors of any item shown in photographs, whether in Etsy listings or in-progress snapshots.

RAIN DELAYS: If your order requires custom paint or I am out of stock during rainy weather, I may need to inform you of a production delay while waiting for good painting weather. Luckily, the San Jose area has mild winters and relatively little rain, and I can use a dehumidifier in the TechShop paint booth if wet weather continues.

MAXIMUM DIMENSIONS: Custom items can be laser-cut up to 18x24" on the standard laser cutters, although I also have access to a laser that cuts up to 20x32". Larger items can be cut on a CNC router up to 48x96". The maximum thickness on the laser cutter is 3/8", though solid materials such as MDF can be laminated together. The maximum thickness of cardboard is 3/16" because multi-layer corrugated cardboard catches fire easily. I do not recommend laminating cardboard, as the edges tend to curl.

ABOUT CARDBOARD ITEMS: Cardboard gears are laser-cut and spray painted and are likely to smell like spray paint and lightly-charred cardboard until they air out completely. Unpainted laser-cut parts will have a very distinctly barbequed odor. Chipboard smells downright nasty when laser-cut. Cardboard laser-cut items are not fireproof, waterproof or toddler-proof, but at least they won't shatter if your cats or toddlers knock them off the tree.

ABOUT ACRYLIC PLASTIC ITEMS: Acrylic jewelry is shatterproof but its finish is relatively delicate. Protect your jewelry from scratching against rough or metal objects, do not rub with paper towels, and do not clean with Windex (or other ammonia-based window cleaner). Eyeglass lens cleaner, Brillianize, and Novus #1 seem to work well without removing paint. Metallic and colored accents are added with various types of craft paints and should withstand a quick wash, but not ultrasonic cleaners or soaking. Scratched acrylic can be buffed with Novus #2 and non-scratch fabric.

WHOLESALE/CONSIGNMENT: If you are a retailer interested in carrying my finished work in your store, let's talk! However, if you are outside the SF Bay Area, I would prefer to sell wholesale than consignment due to logistics.