SprattsDesigns

Stationery & Garden Gifts. Hunt the Unique & Unusual.

Worksop, United Kingdom
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| 1,749 Sales | 5 out of 5 stars 5 out of 5 stars

SprattsDesigns is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to my little shop Spratt's Designs:
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*Please see the end of the announcement for Christmas Shopping* Spratt's Designs is based in Worksop, in the UK. Run by me, Saz Spratt, I offer an eclectic selection of gifts for loved ones (including those hard-to-buy-for types) and let's not forget those little treats for yourself too. Each item you see is hand created with some unique one-off creations tucked in too. I also offer a large collection that is able to be personalised for that special gift.
💕 Look out for free UK shipping on selected items 💕

My creations are mixed collections of ready-to-send and made-to-order. I am also the designer as well as the maker, so if you have an idea you want to be created or an unusual name you would like included please contact me, if I can, I will make it possible. Please have a look around, and I hope you stumble across some creations that you like. Items are often one-off creations or made in small batches, if you want to order multiple items or would like to discuss wholesale please drop me a message.

I currently offer international shipping on nearly all my creations, if you would like further details just drop me a message. If you are not sure about anything before placing an order please get in touch, I'm always happy to help (please remember to check back for a response as some Etsy responses go to your junk mail folder). I will always respond to a question, just at times, it can take up to 48hrs.

you can see more about me on Twitter or Instagram as @CraftingSpratt
I hope you enjoy visiting my little shop of handmade creations.
Have fun having a look around
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All orders are sent with tracking and this is sent with your dispatch notification, but in line with the current Royal Mail information, they will not be asking householders to sign for tracked shipping at its destination they will be asking for a name that they themselves input onto their device. It is often the case that Tracking is only recorded at drop off, we are finding that the progress tracking is often not showing until delivered is recorded. I ask that you check the tracking first before contacting me if you wish to check where your order is once it has been dispatched, if it says delivered please check with neighbours and possible safe places as the postal services are using these to reduce the number of return calls or making customers come in to collect from busy places.

Please don’t think you cannot message me, I try my best to respond ASAP, just bear in mind in busy times this can take a little longer than expected, but I try my best to respond within 48 working hours. Things have settled some way but all I can do is let you know that I will update if I need to make any additional changes.

Lastly, I wish everyone to be in good health and to remain safe in this unusual time. I do hope that we can get used to the changes going on around us. Keep an eye out for your loved ones the elderly or the vulnerable like myself in your community, we need your help to continue getting through this together and we will.

Take care everyone
Saz xx
Christmas Shipping Dates from Royal Mail
* Please see further on Royal Mail strike days:
Domestic shipping United Kingdom -
Friday, December 16: Royal Mail Bulk Mail Economy
Monday, December 19: 2nd Class - 2nd Class Signed For - Royal Mail 48®
Wednesday, December 21: 1st Class -1st Class Signed For - Royal Mail 24® - Royal Mail Tracked 48®**
Thursday, December 22: Royal Mail Tracked 24®**
Friday, December 23: Special Delivery Guaranteed®

International:
*Please be aware there can be customs delays between UK and EU countries since Brexit.
Friday 7 October: the British Virgin Islands, Dominica and Anguilla
Thursday 1 December: Australia and New Zealand
Friday 2 December: China (People's Republic)
Monday 5 December: All remaining Caribbean
destinations
Wednesday 7 December: Africa, Asia (except China, People's Republic), Central and South America, Far and the Middle East
Thursday 8 December: Cyprus and Malta
Friday 9 December: Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey
Saturday 10 December: Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Monday 12 December: Austria, Denmark, Germany, Iceland, Ireland, Netherlands,
Norway, Portugal, Slovakia, Spain, Switzerland
Wednesday 14 December: Belgium, France, Luxembourg

Here are Royal Mails' current Striking days for 2022, which have the potential to affect the last shipping dates above.
October 25 to 26 - All sectors
November
November 2 to 3 - All sectors
November 3 to 4 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 4 to 5 - Deliveries
November 8 to 9 - All sectors
November 9 to 10 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 10 to 11 - Deliveries
November 14 to 15 - All sectors
November 15 to 16 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 16 to 17 - Deliveries
November 23 - 24 - All sectors
November 24 to 25 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 25 to 26 - Deliveries
November 28 to 29 - All sectors
November 30 to December 1 - All sectors
December 1 to 2 - Processing, Area Distribution, International, Collections, Admin and MDEC
December 2 to 3 - Deliveries

Announcement

Last updated on Oct 20, 2022

Welcome to my little shop Spratt's Designs:
--------------------------------------------------------------------------
*Please see the end of the announcement for Christmas Shopping* Spratt's Designs is based in Worksop, in the UK. Run by me, Saz Spratt, I offer an eclectic selection of gifts for loved ones (including those hard-to-buy-for types) and let's not forget those little treats for yourself too. Each item you see is hand created with some unique one-off creations tucked in too. I also offer a large collection that is able to be personalised for that special gift.
💕 Look out for free UK shipping on selected items 💕

My creations are mixed collections of ready-to-send and made-to-order. I am also the designer as well as the maker, so if you have an idea you want to be created or an unusual name you would like included please contact me, if I can, I will make it possible. Please have a look around, and I hope you stumble across some creations that you like. Items are often one-off creations or made in small batches, if you want to order multiple items or would like to discuss wholesale please drop me a message.

I currently offer international shipping on nearly all my creations, if you would like further details just drop me a message. If you are not sure about anything before placing an order please get in touch, I'm always happy to help (please remember to check back for a response as some Etsy responses go to your junk mail folder). I will always respond to a question, just at times, it can take up to 48hrs.

you can see more about me on Twitter or Instagram as @CraftingSpratt
I hope you enjoy visiting my little shop of handmade creations.
Have fun having a look around
---------------------------------------------------------------------------------------------------------------
All orders are sent with tracking and this is sent with your dispatch notification, but in line with the current Royal Mail information, they will not be asking householders to sign for tracked shipping at its destination they will be asking for a name that they themselves input onto their device. It is often the case that Tracking is only recorded at drop off, we are finding that the progress tracking is often not showing until delivered is recorded. I ask that you check the tracking first before contacting me if you wish to check where your order is once it has been dispatched, if it says delivered please check with neighbours and possible safe places as the postal services are using these to reduce the number of return calls or making customers come in to collect from busy places.

Please don’t think you cannot message me, I try my best to respond ASAP, just bear in mind in busy times this can take a little longer than expected, but I try my best to respond within 48 working hours. Things have settled some way but all I can do is let you know that I will update if I need to make any additional changes.

Lastly, I wish everyone to be in good health and to remain safe in this unusual time. I do hope that we can get used to the changes going on around us. Keep an eye out for your loved ones the elderly or the vulnerable like myself in your community, we need your help to continue getting through this together and we will.

Take care everyone
Saz xx
Christmas Shipping Dates from Royal Mail
* Please see further on Royal Mail strike days:
Domestic shipping United Kingdom -
Friday, December 16: Royal Mail Bulk Mail Economy
Monday, December 19: 2nd Class - 2nd Class Signed For - Royal Mail 48®
Wednesday, December 21: 1st Class -1st Class Signed For - Royal Mail 24® - Royal Mail Tracked 48®**
Thursday, December 22: Royal Mail Tracked 24®**
Friday, December 23: Special Delivery Guaranteed®

International:
*Please be aware there can be customs delays between UK and EU countries since Brexit.
Friday 7 October: the British Virgin Islands, Dominica and Anguilla
Thursday 1 December: Australia and New Zealand
Friday 2 December: China (People's Republic)
Monday 5 December: All remaining Caribbean
destinations
Wednesday 7 December: Africa, Asia (except China, People's Republic), Central and South America, Far and the Middle East
Thursday 8 December: Cyprus and Malta
Friday 9 December: Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey
Saturday 10 December: Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Monday 12 December: Austria, Denmark, Germany, Iceland, Ireland, Netherlands,
Norway, Portugal, Slovakia, Spain, Switzerland
Wednesday 14 December: Belgium, France, Luxembourg

Here are Royal Mails' current Striking days for 2022, which have the potential to affect the last shipping dates above.
October 25 to 26 - All sectors
November
November 2 to 3 - All sectors
November 3 to 4 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 4 to 5 - Deliveries
November 8 to 9 - All sectors
November 9 to 10 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 10 to 11 - Deliveries
November 14 to 15 - All sectors
November 15 to 16 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 16 to 17 - Deliveries
November 23 - 24 - All sectors
November 24 to 25 - Processing, Area Distribution, International, Collections, Admin and MDEC
November 25 to 26 - Deliveries
November 28 to 29 - All sectors
November 30 to December 1 - All sectors
December 1 to 2 - Processing, Area Distribution, International, Collections, Admin and MDEC
December 2 to 3 - Deliveries

Items

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Saz Spratt

Contact shop owner

Saz Spratt

Reviews

Average item review
5 out of 5 stars
(481)
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Updates

Working on a new tree of life with owl owl charm. Soon to be in my shop with the other Chakra Crystals Trees of Life. If you would like a custom one with a chosen charm get in touch. Saz xx
View all 43 updates

About SprattsDesigns

Sales 1,749
On Etsy since 2014

Creating Magic

Spratt Designs is run by Sarah Spratt with love and admin support from family and friends. I love my art and photography; I started by creating art for my friends, then with the Friends and Family encouragement I was nudged to create for a wider audience.

So here we are with some of my work all of which is designed and created by myself in our home Spratt's HQ in Worksop Nottinghamshire. Alongside my Bullet Journal Stencils and ornaments ranges, I like to take something and make it personal, so there is a range of illuminated blocks, perfect as Night-Lights available which are created using the individual’s personal information making it totally unique to them.

Apart from the range, you see here, I also do custom pieces (Some using my own photography) and logo design, so if you have an idea and want to see if I can bring it to life get in touch.

You can see more of my work and find out more about me on Instagram and Twitter in the shop links section.

All designs are copyright to Spratt Designs. All items are for decorative purposes only, they are not suitable for children as toys.

Shop members

  • Saz Spratt

    Owner, Designer, Maker

    Hi I'm Saz & Spratt's Designs is my little place of being me. I get lost in creations & love nothing more than showing you a new make. Alongside being the designer & creative I'm also everything else you need to be to run a Macro Small Business.

  • David

    Shipper

    David is Saz (of Spratt's Designs) long suffering Husband, not only is he first her Husband then her carer he is also the runner to the shipping companies with all the orders and mover of heavy stuff.

Shop policies

Last updated on May 9, 2022
Well hello, I’m Sarah Spratt and I am the Owner/Sole Trader of Spratt Designs. I specialise in making a range of Hand Created & Up-Cycled Crafts. Crafts range from Cascading Glass Beaded Sun-Catchers made from Watering-Cans for the Garden Worshipers, to Bullet Journal Stencils for the Stationary Lovers. In the mix is a range of other crafts with a number of crafts that can be personalised.
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I also make custom creations, if there is something you have in mind and would like to discuss with me then please get in touch. I do love a challenge.

Now - The Legal bits & Pieces
Welcome. Here you will find my full Terms & Conditions. Honestly, I have kept them as brief as I’m allowed and avoided 100’s of pages of waffle you can find in other places, but please do take a moment to read them as by purchasing any item(s) from Spratt Designs or by placing an order you are agreeing to these terms in full. Through the site, the terms ‘we’, ‘me’, ‘us’ and ‘our’ refer to Sarah Spratt.
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These Terms & Conditions are in compliance with the Consumer
Contracts Regulations:
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Completion of Orders:
A number of my creations are handmade to order Spratt Designs aims to complete these as swiftly as possible. However, this does depend on how busy my order books are; please bear the processing time specified on the listing to give you the completion date. Any custom order will be given a processing time when quoting. You will receive a notification when your order has been shipped.
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Under the order of the above regulation should be completed and delivered within 30 days (local shipping times international shipping may take longer) of the order being placed, unless by prior agreement between Spratt Designs and the customer. If a personalised or Made-to-Order item is required in a hurry or you require expedited shipping please contact Spratt Designs before ordering to make sure this can be accommodated.
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Variations
Please be aware that colours may differ slightly to that shown on your screen. Please contact us if you would like a colour chart for exact paint shades.
Due to the handmade nature of all our products, there may be slight variations in design.
All sizes quoted are approximate.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

No item is created or shipped until payment has been received. Spratt Designs reserve the right to refuse service to anyone for any reason at any time.

Prices are set out in GBP on systems such as Etsy and PayPal use the current conversion rate to display the price of the item(s) in the customers own currency. Spratt Designs reserve the right to alter prices at any time.
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Etsy purchases are run through their secure payment systems. Spratt Designs does not have access to any financial or card information used for payments.

Spratt Designs reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change or cancel an order, we attempt to notify you by contacting the e-mail provided at the time the order was made. Please make sure that you check for our confirmation emails that are sent out after placing an order are so that messages from us are not being sent to your junk mailbox from either Spratt Designs or the e-commerce sites Spratt Designs uses.

Shipping

The customer is responsible for ensuring the address and contact details are supplied correctly at the time of ordering. Addresses can be changed up to the point of dispatch, by contacting Spratt Designs, after this point Spratt Designs are unable to make any changes as your order will be shipping company which Spratt's Designs has no control over.
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Items requiring shipping will be shipped using a national delivery service which is currently Royal Mail (Recorded Delivery) for small items and MyHermes for larger items. For International shipping currently, Royal Mail and Postal Parcel Services are being used.
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Average delivery times from dispatch are 3-5 working days for UK mainland deliveries, International Deliveries are 5-10 working days to international shores from dispatch the *remaining* delivery time to you is then dependent upon a time to clear customs and your country's postal service, times can vary but in busy times delivery can take 4-8weeks. Buyer is responsible for any customs charges for their own country. Please be aware that postal times can be delayed in individual countries or internationally in exceptional circumstances, Spratt's Designs has no control over these delays, please take your local delivery service advice on delay details. Please be aware of UK holidays as these dates are classed as non-working days in the UK and parcels won’t move intransit during holidays. Next Day deliveries for the UK mainland and expedited delivery for international orders can be arranged on request but will incur additional charges. All delivery times quoted are intended as a guide only.
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Delivery prices listed are to UK mainland and for certain listings include Australia, Europe, Canada, New Zealand & The USA, any of my items can be arranged to ship anywhere in the world so for areas outside of listed posting Spratt Designs will happily quote you a delivery price.
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Sadly occasionally items can go missing in the post. If this happens and your item becomes lost in transit, there is a waiting period of UK 10 working days and International 25 working days past expected delivery due date before we can declare it lost with the shipping company. The delivery companies will expect you to try your neighbour’s houses and to look into safe places where it may have been left before we can start a claim. I pay for items to be signed for and I will obtain a copy and pass this to you for scrutiny, as this signature is proof of delivery to the shipping company I cannot claim or replace in these circumstances. In these cases where there is proof of delivery being made if you are sure the signature does not belong to you, or anyone in your household or a neighbour I will be required to open a case with the postal company and the police as mail theft is a crime. Your details for such cases will need to be passed to the police and you will be expected to provide any relevant information pertaining to the case. Once the item is declared lost Spratt Designs will create and ship a replacement, on the occasions of ‘one of a kind’ (OOAK) creations a replacement will be offered, if unsuitable a credit to my shop will be issued (please note: this only applies to OOAK original creations).
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Where Spratt Designs (or our used delivery companies) are prevented or delayed in carrying out the duties under the customer terms due to situations beyond our reasonable control, including without limitations National Emergencies, Severe Weather, Strikes or other situations that fall under A Force Majeure clause Spratt Designs will do their utmost to keep you up-to-date of progress.

Additional policies and FAQs

Please Note: All Spratt Designs & Creations are copyright to Sarah Spratt at Spratt Designs and are intended for personal use only if you require a commercial contract please contact Spratt Designs to arrange a contract for commercial use.
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Reproduction of Spratt Designs own designs (Including Spratt Designs own Graphical and 3D base designs) is not permitted without prior permission being sought from Spratt Designs. While welcoming the sharing of images and products on social media streams, unauthorised manipulation or changing of any content is prohibited and any sharing of images must refer back to Spratt Designs being the originator.
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All Spratt Designs items are for decorative purposes only and are not suitable for children as toys.

Privacy

Spratt’s Designs privacy notice


1. INTRODUCTION
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This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.spratt-designs.com (&.co.uk) / our Etsy Store / Our Facebook/Instagram/Twitter Pages.
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By providing us with your data, you warrant to us that you are over 13 years of age.
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Sarah Spratt trading as Spratt’s Designs is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
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Contact Details
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Our full details are:
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Full name of legal entity: [Sarah Spratt Trading as Spratt’s Designs
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Email address: admin [!at] spratt-designs.com
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Postal address: Spratt’s Designs, 35 Coniston Road, Worksop, Nottinghamshire S81 7PP
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It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at admin [!at] spratt-designs.com
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2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
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We may process the following categories of personal data about you:

· Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
· Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
· User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
· Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
· Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
· We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business). [NOTE SEE SECTION 4 BELOW]
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Sensitive Data
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We do not as standard collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
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We require your explicit consent for processing sensitive data, so when you submit your details, we will send you a further communication asking for you to confirm your consent to this processing.
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Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
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We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at admin [!at] spratt-designs.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
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We may process your personal data without your knowledge or consent where this is required or permitted by law.
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We do not carry out automated decision making or any type of automated profiling.
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3. HOW WE COLLECT YOUR PERSONAL DATA
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We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this http://www.spratt-designs.com/cookie-policy/.
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We may receive data from third parties such as ecommerce sites such as Etsy or Conscious Crafties hosted outside of the US, such as analytics providers such as Google based outside the EU, advertising networks such as Facebook/Twitter/Instagram based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
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We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.
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4. MARKETING COMMUNICATIONS
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Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
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[Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.]
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Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
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You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at admin [!at] spratt-desings.com at any time.
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If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
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5. DISCLOSURES OF YOUR PERSONAL DATA
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We may have to share your personal data with the parties set out below:
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• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers
• Government bodies that require us to report processing activities.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
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6. INTERNATIONAL TRANSFERS
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We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
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• We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
• If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
• Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
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7. DATA SECURITY
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We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees/assistants and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
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We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
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8. DATA RETENTION
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We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
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When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
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For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
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In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
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9. YOUR LEGAL RIGHTS
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Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
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You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
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If you wish to exercise any of the rights set out above, please email us at admin [!at] spratt-designs.com
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You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
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We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
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We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
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If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
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10. THIRD-PARTY LINKS
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This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
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11. COOKIES
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Policy last updated: 24/5/2018
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More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalised orders

Yes most items it is possible for me to custom or personalise

Gift wrapping and packaging

Yes, If you would like me to gift wrap an item and send it directly to another person with a personalised note, I can do this on request; there may be additional costs for wrapping and any special cards that need purchasing. There is an option to select the gift wrapping option when using Etsy to purchase any of my creations.

Children's Gifts

None of my created items are suitable for Children as toys, they are just designed as decorative items. Many items are however purchased for Children's rooms, please take suitable precautions to make sure that tiny hands are unable to get hold of the decorative items.

Do You Ship Worldwide?

Yes, I can. Currently, when purchasing through Etsy only Europe, USA, Canada, New Zealand and Australia have an automatic checkout option. For Social Media Purchases or other countries in Etsy just allow me to quote shipping for you first as part of a custom order

Reducing Packaging

It is sadly impossible to completely prevent all of the packagings, but I do try and keep down what is used here at Spratt Designs. Items like the Bullet Journal Stencils come in protective cello bags which you can ask to be left off before sending. Also, I can where possible used re-cycled packing materials and boxes that have been sent to me. If you would like me to do any of this then please include this in a message with your order.