springdreamer's Shop Policies
Thank you for stopping by my shop. I love to design and decorate and have been doing it for years whether in our homes in CO or MA. I love unusual items that reflect my tastes which are somewhat eclectic..........nature, whimsical,graphic, and always homey..........If I can't find what I am looking for, I will make it and love to share with others. Hope you see something that you love!
I accept Etsy Direct Payment, PayPal, major credit cards and Etsy gift cards.
I will send your merchandise securely packed within 3-5 days of payment using Etsy Shipping (USPS). Please be aware that in some cases, the cost of shipping large, boxed items may exceed the actual cost of the merchandise.
If you live outside the U.S., I will need your address (ie. city, province, etc.) in order to give you an accurate quote for shipping.
Since all of my merchandise is OOAK (one of a kind), it is sometimes difficult to ship internationally because of the varying costs and size of the merchandise - however, I will make the effort to get you a quote if you will convo me with your address.
Refunds and Exchanges
Most of the merchandise that I sell is either vintage or antique and I do my best to describe and photograph my items so that the buyer is 100% satisfied that they bought what they saw in my shop.
If the item is received damaged, please send photos to me showing the damage for my records of refunds. Haven't had many but a couple of very old, fragile pieces have been broken in transit. And yes, I did refund the full costs to the buyers.
Since I pack all my breakables very carefully, I try to ensure to all items are received in as seen and described condition.
Any and all feedback is welcomed!
Thank you Etsy people!!!
Additional Policies and FAQs
Some items ship in Flat rate Priority Boxes within the USA. If you live outside the USA, please convo me for a shipping charge and I will try to ship to your address.
Last Updated October 21, 2015