SprinklesandJam

Trendy Baby Clothes, Birthday Shirts, New Baby Onesies®

Highland, California · 2206 Sales

SprinklesandJam

Trendy Baby Clothes, Birthday Shirts, New Baby Onesies®

Highland, California 2206 Sales On Etsy since 2016

5 out of 5 stars
(415)

Announcement   1st Birthday Boy Shirts, 1st Birthday Girls Shirts, Trendy Baby Clothes COPY/PASTE our link for coupons --> http://eepurl.com/cESFNn Thanks for checking out our new kids apparel shop!

Announcement

Last updated on Mar 11, 2017

1st Birthday Boy Shirts, 1st Birthday Girls Shirts, Trendy Baby Clothes COPY/PASTE our link for coupons --> http://eepurl.com/cESFNn Thanks for checking out our new kids apparel shop!

Sprinkles and Jam

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Sprinkles and Jam

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About

We are a group of friends that love having play dates with our kiddos and making cute clothing and personalized gifts for little ones!

We love making baby boy clothes, baby girl clothes, personalized birthday shirts, pregnancy announcement onesies and gifts for little ones!!

Thanks for shopping our store, we are Shana, Jenny & Tara, the faces behind Sprinkles&Jam. I (Shana) decided to start this shop because I had some fun ideas for Birthday Tees and it just expanded from there.

I love to create tees because its so much fun sketching, and I get to spend extra with my littles since they also provide ideas during the design process :)

Once orders come in they go into queue immediately, we use a variety of media with one of them being vinyl. We start cutting the vinyl same day and pair it up with the garment purchased and it's placed in our assembly line for processing. All orders are then packaged with some Sprinkles&Jam love, and shipped in a timely manner via USPS or UPS.

We strive for excellent customer service and high provide a quality tee. Take a peek around our shop and feel free to message us with any questions, we are here to help!!

- Sprinkles&Jam Team

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Shop members

  • Sprinkles and Jam

    Owner

  • Shana

    Photographer

  • Jenny

    Designer

  • Tara

    Customer Service

  • Robert

    Marketer

Production partners

  • FM Expression

    Gordonsville, VA

    Awesome company that creates our high quality screen printed designs.

  • Printful

    Los Angeles, CA

    Wonderful company that print our designs on great quality gift products like mugs and pillows!

Shop policies

More information

Last updated on Jun 12, 2017
Frequently asked questions

*** CURRENT STORE PROMOTIONS ***

Sign - Up for promotions here: http://eepurl.com/cESFNn

to earn points towards your next purchase on sprinklesandjam.com

Already purchased? Create an account at sprinklesandjam.com, message us your etsy order number, and we will manually add rewards points to your account.

Personalization & Special Requests

Personalization MUST be added in the NOTES TO SELLER box at checkout, please do not rely solely on a message you sent us via email or direct message on etsy as sometimes we are not alterted. Orders where personalization information is not provided will be shipped without personalization.

If you happen to forget to add personalization at checkout OR want to send it to us again to be sure we have it, please send us a message.

Please wait for a "THANK YOU" confirmation message so you know we have your updates. If you do not hear back in 24 hours please reach out to us again.

Some requests carry a fee (rush shipping, design change, adding a number to the back of a tee) please contact us first if you have questions.

Garment Care & Sizing

Nothing fancy :) Machine wash in cold or Hand-wash. Please turn the garment inside out and wash using a mild detergent. Please no bleach or Fabric Softeners.

Please iron inside out, covered with a cloth & on low if needed.

PLEASE shop by weight and size NOT by the label. For example a GERBER 6-9M maybe be equal to a CARTERS 9M which may be equal to a 6-12M in other brands. Two same size onesies from 2 different brands may not be the same size next to each other but should fit according to the size charts provided. GERBER runs small and may shrink in the wash.

We substitute based on the brand in stock and will do according to the size chart. Babies baseball tee may come in a ribbed style onesie fit when we need to make a substitution.

Turn Around Times & Shipping Upgrades

Our normal processing time is FAST, but below are general guidelines to go by especially during peak seasons. Based on the option you choose at checkout, these are delivery estimates.

3-5 Day Processing + Standard Shipping: 5 - 10 Days

Front of the line + 3-5 Day Shipping ARRIVES IN: 4 - 7 Days

Front of the line + 1-3 Day Shipping ARRIVES IN: 2 - 5 Days

Front of the line + 1-2 Day Shipping ARRIVES IN: 2 - 4 Days

*When purchasing Front-of-the-line your ship date will NOT update on your receipt, we will however bump your order to the front of the line 😄

*EXCLUDES weekends, holidays or any delays that could occur once we give your package to USPS, or UPS. Contact us before ordering if you need it for a specific date.

Shop Hours

9am - 5pm PST, we are available via ETSY message.

We are closed on Saturdays & Sundays and All National holidays

* NEW YEARS DAY
* EASTER
* MOTHER'S DAY
* MEMORIAL DAY
* FATHER'S DAY
* INDEPENDENCE DAY
* LABOR DAY
* THANKSGIVING HOLIDAY
* CHRISTMAS HOLIDAY
* NEW YEAR'S EVE

Shipping Carriers:

We ship with USPS (domestic and internationally), we insure all packages but please note in case of non-delivery we are required to wait 20 days for domestic and 40 days for international to file a claim.

First Class & Promotional Free Shipping takes around 2 to 5 business days for delivery. If you need faster shipping please purchase a shipping upgrade at checkout, simply adding a note at checkout will NOT upgrade your shipping.

We are not responsible for any delays in delivery once we have given your package to USPS, UPS or FedEx.

REFUNDS / EXCHANGES

Due to policy confusion, we no longer accepts cancellations on orders, please do not order unless you are sure you want the item.

All Items are made to order, for that reason there are NO REFUNDS or EXCHANGES. Of course if we make a mistake we will promptly replace your order :)

We will NOT provide refunds for:

SLIGHT COLOR VARIANCE: All computers render colors differently

WRONG SIZE PURCHASED

SMALL DETAIL ON LISTING NOT RECOGNIZED: example textured font

WRONG ITEM PURCHASED

DELIVERY DELAY: We ship all orders before or by their expected ship out date. Do not leave your need by date on the order notes without purchasing the proper upgrade, your order may be canceled

INCORRECT SHIPPING ADDRESS