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Last updated on April 29, 2022

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I am a relatively new dyer who is having fun with the process and adding more materials to my stash

Accepted payment methods

Returns and exchanges
I will accept returns less the shipping charges, provided the item is in the same condition as purchased (Ie: yarn has not been used and frogged, no fibre has been spun).

I aim to please and would hope to rectify any problem you might have. Please convo me to discuss your order.
Please make every attempt to compete the payment at the time of purchase. I aim to ship all my items within 24 hours of order to ensure you can get your things as soon as possible!

I will cancel a sale if payment is not received and I have not heard from you within 3 days.

At this time I can only accept Paypal.

Ontario residents: The government requires that 8% PST is charged on every item. :)
I aim to ship each item within 24 of payment.

Please note that I do not attempt to make any money on shipping.
Shipping prices within Canada tend to be more expensive than to other areas of the world (It doesn't make sense to me either!)

Shipping prices include a minimal expense for packaging (shipping envelope, printing of labels etc).
Should the difference in shipping be $1 or more, the extra will be refunded to you.

If you would prefer an item be mailed with faster shipping, please convo me and I will obtain a shipping quote.

I will ship internationally to any country.
Additional policies and FAQs
I am able to take custom orders and will do my best to recreate any of my previous dye jobs.
As with any hand dyeing, there are times that exact saturation of dye, placement of dye cannot be recreated.

I make every effort to ensure that all the yarns and fibres are colourfast, however there are some colours and some methods that may mean some dye runoff.
Please hand wash your items in cold water, separately, to ensure no dye transfer.

Some skeins of yarn may have a knot or two in them--the yarn comes to me from the mill in this way.

If you have any questions about me or my store, please feel free to convo me, or e-mail to sprouty25 AT gmail DOT com.

Happy Shopping!!!