Milton Keynes, United Kingdom

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A buyer bought a gift from this shop and gave it a 5-star review!

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Shop policies

Last updated on May 10, 2022

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Thanks for checking out my shop! All my items (apart from the zines) are made from Hama beads, which are plastic fused together with an iron. I use sterling silver earwires for my earrings (because I can only wear hypoallergenic stuff myself so I know what it's like to be sensitive to that kind of stuff!) and silver-plated fixings for everything else.

All my packages go out with collectable moo cards included, and I try to put an extra little something in for repeat buyers just to say thank you for their loyalty. For a limited time, I will also send you a free zine if you spend over $20 (not including postage) but this is an opt-in offer (either by convo, email or on the buyer's note during checkout) as I don't want to be sending anyone anything they haven't asked for.

I love to hear from anyone who likes my stuff, especially if you have put me in a treasury, or would like to put me on your blog, or even if you just want to say hi - please contact me with an Etsy conversation, or you can also email me on spugmeistress [!at] I hope these policies below make some sense, but if you have any other questions, just get in touch!

Accepted payment methods

Returns and exchanges
I will accept returns if they are in the same condition I sent them in, but you will be responsible for the cost of shipping the item back to me, and original shipping costs will be deducted from your refund. The only exception to this is the zines.

If your item has arrived damaged, in which case I will either refund you the whole amount, or send a replacement, but you must let me know as soon as it has arrived. If you have any other concerns about your items, please get in touch and I will see what I can do to help - I take pride in my customer service and also the quality of my items and want you to be completely happy with your purchase!
I currently only take Paypal - if you can't do this, contact me before buying. I will accept E-checks, but be aware they take up to a week to clear, and I can't post your item until the money has come through. I appreciate instant payment but will give people a day or so before emailing to find out what's happening!
I usually send things by first class within the UK (1-2 days) or air mail for international orders (3-5 days). If you require insurance, expedited shipping, tracking or signed-for delivery, let me know and I can figure out how much it will cost. International shipping can sometimes take up to 2 weeks to go through customs, please be aware and order in good time, but if you have waited this long and still not received your item, please let me know! I get proof of postage for everything I send and should be able to either give you a refund or send a replacement.

I always aim to get things to the post office within 1 or 2 business days, but will let you know via a convo - please either turn email notifications on or check your etsy account as I like to make contact with all my customers! Obviously custom orders will take longer, but I will advise you on that before you buy.

I use recycled packing materials, both to cut down costs to you, and also to help save the environment! I hope you will re-use or recycle them too.

If the Paypal and Etsy addresses don't match, I will usually ship to the Etsy one, and gift addresses are fine - if you are sending an item to someone else, let me know and I can include a gift card free of charge.
Additional policies and FAQs
Requests, suggestions, custom orders and Alchemy orders are currently on hold, as I am unfortunately too busy to fulfill them in good time, but they should be back available this summer, and I will be more than happy to accept them then. Please have a look through my sold items or on my flickr page to see some of my other designs that I hope to restock soon. The same goes for wholesale or consignment orders, which I am interested in for the future, but can't do right now.

If you would like to keep up to date with any new things I make, please check out my blog at which you can subscribe to by email, my flickr page at where you can add me as a contact, or subscribe to my shop's RSS feed (if you don't know what that is, convo me and ask!) I will not add buyers' email addresses to a mailing list or spam you, unless you ask me to.