We strive to provide quality products and excellent customer service. If there is an issue with your order, please contact us first before leaving a negative review and allow us the opportunity to see if we can resolve any issues that you may have.

Our default free shipping option is USPS Ground Advantage that includes tracking and $100 insurance. Your order will take around 2 to 5 business days to arrive once it leaves our hands.

If you need the item sooner, you do have the option to pay for upgraded Priority Mail at checkout. Priority Mail takes 1-3 business days to arrive once it leaves our hands.

Per our shop policy, we offer exchanges within 7 days of showing delivered. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

If the item has been personalized we do not offer exchanges.

However, if you have an issue with your order, we want to know about it. Please contact us through Etsy messaging. We are in business to take care of our customers, and we will do everything within reason to make each customer satisfied with their shopping experience.

Per our shop policies, we do not offer refunds.
However, if you have an issue with your order, we want to know about it. Please contact us through Etsy messaging. We are in business to take care of our customers, and we will do everything within reason to make each customer satisfied with their shopping experience.

If the tracking shows delivered but you are unable to find your package, you may contact USPS or you can message us and we will contact them for you. It usually takes up to 3 business days for USPS to look at the GPS data of where your package was scanned delivered. After USPS responds to the request and it is still lost, we have options of Etsy buyer protection for lost packages or since all of our packages are insured we can file a claim with USPS. Either way we will get you taken care of.

We strongly recommend that parents closely supervise their children when handling our products. Please note that all our 3D printed objects are not suitable for young children, as they may include small parts or break into small pieces, presenting a choking hazard.

This is a 3d printed item. It may have slight imperfections, visible lines, and other minor flaws that are inherent to the 3d printing process. It is possible that some support material may be left behind, bumps and/or lines may be visible after finishing. We do our best to ensure the highest quality of each print before it is sent out. Please note: all pieces come unsanded, unprimed, & unpainted.