SquidInkLab

Digital Art, Prints & Logos by Dylan James Goodman

44 Sales

SquidInkLab

Digital Art, Prints & Logos by Dylan James Goodman

44 Sales On Etsy since 2013

5 out of 5 stars
(7)
Dylan Goodman

Contact shop owner

Dylan Goodman

Shop policies

Last updated on April 13, 2016
Welcome to SquidInkLab
I know this page looks daunting, but don't worry, most of these policies are common sense and just help explain things a bit better. The policies just keep things fair for everyone involved. I'd like for everyone to be a happy camper!

Based in Upstate, New York, USA
Squid Ink Lab, Dylan James Goodman
dylanjgoodman [at] gmail.com
dylanjamesgoodman.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
My goal is to have happy customers, so if there is a problem, please get in touch with me within 5 days of receiving your order (physical items) and I'll do my best to fix the problem.

In general, there are no refunds for Instant Download orders, which include regular (digital cards, digital calendars) and customized orders (regular or customized logos). Since there is no way to 'return' a digital item, I can't give refunds.
Payment
I accept payment through Etsy's Direct Checkout, which includes PayPal.
All orders that require customization (like the premade logos) will only be started once the listing has been purchased and payment has cleared.
Shipping
Instant Download orders which require customization (like the premade, customizable logos) will be delivered via the email address associated with your Etsy account. Let me know if there is an alternate email account you prefer. No physical item will be shipped to you.

Other Instant Downloads that do not require customization will be available by Etsy for download, after your payment has been cleared. No physical item will be shipped to you.

Regular orders (like prints and calendars) are carefully packed and shipped using USPS First Class mail with tracking.
Additional policies and FAQs
Customized Orders: If you have ordered a premade, customizable logo, you will receive your first proof between 24-48 hours after your order and payment has cleared. Subsequent proofs will be sent between 24-48 hours after receiving your revision requests. After approval of the proof, you will be sent the completed design and associated files within 24-48 hours. In reality, this process can be very fast and does not have to take multiple days to complete.

Customized Orders Revisions: Depending on what can be changed on the design (which is outlined on each individual item listing page) you have two rounds of minor revisions included in your purchase. I do revisions in rounds, not in individual changes. This means you can request to have every changeable item altered in each revision round. This way you can get something you are really happy with.
For Example-
Initial Request upon purchase: Change font, change color to blue
Revision Round 1: Change font again, change color blue-green
Revision Round 2: Change font again (last change), Change color to blue-purple (last change)

After the completed logo has been sent, no more further edits can be made and this marks the end of the work contract. However, if there is a major problem, get in touch with me and we'll see what can be done.

Please note that Squid Ink Lab, Dylan James Goodman retains the copyright to all of the designs (designs include and are not limited to any logos, illustrations, patterns, drawings and artwork). By purchasing the design you are given permission from me, to use the design to promote and market your business.

What this means for you:
You CAN: Use the design as part of your branding and marketing materials. You can send it to a printing company to have it printed as part of your business branding or marketing materials. You are allowed to use the design on your website to promote your business.

You CANNOT: Resell the design in whole or part, claim it as your own, make alterations, give it away, host it online for public access, or use it for any other purpose than to promote your business through the use of marketing materials or business branding. You may not send it to another designer (or design service) for modifications or alterations. If you need changes made in the future, just let me know and we can work something out!

All the premade, customizable designs will continue to be resold after your purchase. I cannot guarantee that subsequent customers will not choose to customize their work in a similar way to your design (aka: If you choose a blue color scheme for your logo, I cannot guarantee that another customer won't choose a blue color scheme as well). Rejected proofs, unused or cancelled designs are still the property of SquidInkLab, Dylan James Goodman and are held under the same restrictions as outlined in "You CANNOT" section. In addition, rejected proofs, unused or cancelled designs can be resold to future customers, assuming that they don't hold a "strong" resemblance to your approved and chosen design (if applicable).

If after sending you a proof, I don't hear back from you within 30 days, the project will be considered abandoned and the project closed.

I retain the right to exhibit, show and claim ownership of any designs as part of my own self-promotion (aka: Your logo may be featured on my website in order to show prospective clients my abilities as a designer).

Policies are subject to change at anytime.