StarboxCreations

Personalised gifts & wedding accessories

Keighley, United Kingdom On Etsy since 2016

3,979 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

StarboxCreations

Personalised gifts & wedding accessories

Keighley, United Kingdom | 3,979 Sales

Announcement    Hello and welcome to Starbox. Currently the Royal Mail is taking a lot longer than normal to deliver items. Therefore can I ask that you please leave 10 working days from despatch date In order for the items to be received before contacting us.

Announcement

Last updated on Aug 5, 2020

Hello and welcome to Starbox. Currently the Royal Mail is taking a lot longer than normal to deliver items. Therefore can I ask that you please leave 10 working days from despatch date In order for the items to be received before contacting us.

Items

3979 Sales
 

All Items

Justine Thackray

Contact shop owner

Justine Thackray

Reviews

Average item review
5 out of 5 stars
(364)
See reviews that mention:
quality 57 shipping 65 customer service 41

About StarboxCreations

Sales 3,979
On Etsy since 2016

Personalised gifts for every occasion.

Starbox was born back in September 2015 when i wanted to make and sell my own personalised gifts So thats what i have been doing ever since and love seeing people buying my gifts and enjoying what I make.

Shop members

  • Justine

    Owner

    Love waking up in a morning and doing what i do.

Shop policies

More information

Last updated on Dec 12, 2019
Frequently asked questions
When will my item arrive (International Orders)?

I want your order to be with you in time for your event so it is important to consider the different shipping options before you order.

International tracked shippings takes on average 5-15 working days. I send all items tracked so that you are aware of the delivery process every step of the way. I can also offer courier delivery if you need your items sooner. Please contact me for any costs

If you would like to discuss your shipping opt with us please drop us a message before placing your order.

UK Orders

All our orders are sent 2nd class Royal Mail. Should you want this sooner then please get in touch and we can look to offer either a 1st class post or courier service.

As postage is 2nd class delivery this can take between 2.5 business days.

** Further shipping information**

If your package has arrived and you are missing items or the items are damaged please let us know within 3 working days of delivery. To work with you to resolve these issues we will need photos of the packaging and any damaged items.

If your item is returned by the shipper we will contact you. We will confirm your details with you and require you to pay additional postage to resend your order. We will retain your items 28 Days..

For international orders, if you wish to track your package whilst it travels to your location you must chose the tracked and signed shipping option

How can I return my item?

We want you to love the items as much as we do but we also understand that sometimes you may need to return an order. If you do need to return an item please contact us within 14 days of delivery and ship the item back to us within 30 days of delivery.

Please ensure the items are unopened/unused and in their original packaging as opened items cannot be refunded.

Please note, return postage costs are the responsibility of the buyer, however we always recommend the use of a recorded return shipping service as items lost in return mail cannot be refunded.

Personalised and bespoke orders

I love nothing more than making personalised items for people that are bespoke to them.

However please make sure that the font on the picture is to your liking as once printed and sent these cannot be returned.

I am more than happy to send you an example of what the words will look like as words can change for different letters even in the same font.

Once the font has been agreed and printed then unfortunately I cannot accept returns on personalised items.